Doug Stahl

Toyota of Scranton responded

DMANETTI, Thank you for sharing this—we’re so glad to hear Andrew, Doug, and Mark made your experience a great one. It’s exactly what we strive for, and we’ll be sure to recognize them for taking such good care of you. We truly appreciate you choosing Toyota of Scranton and hope you’re enjoying your vehicle! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

MG166, Thank you so much for the 5-star review! We truly appreciate your kind words about our team, pricing, and service. We’re also glad you found our location convenient and our showroom clean and welcoming. Thank you again for choosing Toyota of Scranton—we look forward to seeing you again! Warm regards, Mary Jo Preno Vice President of Guest Experience

Toyota of Scranton responded

GOLDENS1022, Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that Andrew, Doug, Jonathan, Mathew, and our behind-the-scenes team all helped make your experience exceptional. It means a great deal to us to know you felt supported every step of the way. We truly appreciate you choosing Toyota of Scranton and look forward to being here for you whenever you need us. Warm regards, MJ Preno VP of Guest Experience Toyota of Scranton

Toyota of Scranton responded

WOODRUFFO, Thank you for sharing your experience! We’re so glad to hear that our team made your visit an enjoyable one. Your recommendation means a lot to us — we truly appreciate your trust and look forward to welcoming you back to Toyota of Scranton again! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

ANDREW625, Thank you for your kind words! We’re thrilled to hear you had a fantastic experience with our team and enjoyed our dealership. Providing quick, professional service is always our goal — we truly appreciate you taking the time to share your feedback! Warm regards, Mary Jo Preno Vice President of Guest experience Toyota of Scranton

Toyota of Scranton responded

MARKMSCW, Thank you so much for your kind words! We’re delighted to hear that our team made you feel welcomed and cared for. Providing friendly, professional service and truly understanding our guests’ needs is what we strive for every day. We appreciate you sharing your experience and look forward to seeing you again! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

DEADBEAT456, Thank you so much for your kind words and recommendation! We’re thrilled to hear your experience was easy and that our continued support has stood out compared to other dealerships. Providing lasting care for our customers is what we strive for, and we’re grateful for your trust and recommendation to family and friends. We look forward to being here for you whenever you need us! Take care, The Toyota of Scranton Sales Team

Toyota of Scranton responded

JPWO, Thank you for your feedback. We’re sorry to hear that aspects of your experience did not meet your expectations. Transparency is very important to us, and we regret if there was any confusion regarding pricing or recommended coverage options. We aim to provide all the information needed to make an informed decision and would be happy to review anything further with you. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out. Your input helps us improve. Sincerely, The Guest Experience Team Toyota of Scranton

Toyota of Scranton responded

HOUNDEE, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Doug, Greg, and the rest of our team provided you with helpful and professional service throughout the process. We’re especially glad everything came together smoothly with your financing. We appreciate your business and look forward to seeing you again in the future. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

HVELEZ199, Thank you for the kind words! We're so glad to hear that Doug made you feel like part of the family — that’s exactly the experience we aim to provide. Your recommendation means a lot to us, and we truly appreciate you sharing it with your family and friends. We hope you enjoy every moment with your new vehicle! Warm regards, The Toyota of Scranton Sales Team