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Doug Stahl
Doug Stahl at Toyota of Scranton

Doug Stahl

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
316 Reviews
4.8

316 Reviews

Write a Review

316 Reviews of Doug Stahl

June 26, 2026

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Employee Rating

They are very punctual, respectful, and overall very nice to work with. Bought the car here and will continue using their services! More

by KENT.GLATZ203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailee Politz

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Jun 26, 2026

Toyota of Scranton responded

KENT.GLATZ203, Thank you for your wonderful review! We're honored that you chose us for your vehicle purchase and continue to trust us with your service needs. Providing punctual, respectful, and friendly care is what we strive for every day. We truly appreciate your loyalty and look forward to being here for you throughout your Toyota journey. Safe travels, and we'll see you at your next visit! Warm regards, The Toyota of Scranton Team

June 23, 2026

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Horrible people that only care about the sale and getting your money. They will screw you when you need them!!!!!!! More

by DLHANEY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
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Jun 24, 2026

Toyota of Scranton responded

DL HANEY, We respectfully disagree with your characterization of our dealership and team. Our General Manager personally spoke with you regarding this matter and explained our position in detail. While we welcome feedback and understand that customers may be frustrated when concerns arise, we will not tolerate abusive language, threats, or disrespectful treatment of our employees. Our team deserves a safe and professional work environment, and we stand behind the way this situation was handled. We remain committed to treating every customer with respect and expect the same courtesy in return. MJ Preno Vice President of Guest Experience Toyota of Scranton

May 27, 2026

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I have been a Toyota of Scranton customer for many years. My first Toyota was a 1985. I think I’ve had 12 or more Toyotas I just got a new 2026 Toyota Tacoma Very happy with the product, but also happy with More

by SLOANEY731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo Preno, Tiffany Peoples, Brian Cloud, Jon Higgins, Jake Ferris, John Lawler, Jon Lane

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May 27, 2026

Toyota of Scranton responded

SLOANEY731, Thank you for your loyalty to Toyota of Scranton over the years and for sharing your experience with us. It means a great deal to know you’ve trusted us since your first Toyota in 1985 and are now enjoying your new 2026 Tacoma. We truly appreciate your continued confidence in both our dealership and service team. Doug and Jonathan will be very happy to hear your kind words and recognition. Providing a positive experience before and after the sale is something we work hard to achieve, and it’s wonderful to know they earned your five-star recommendation. Thank you again for being part of the Toyota of Scranton family. We look forward to serving you for many more years to come! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

April 15, 2026

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Employee Rating

Working with Andrew, Doug and Mark was a pleasure. They are very accommodating and made the whole transaction easy. More

by DMANETTI
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden

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Apr 16, 2026

Toyota of Scranton responded

DMANETTI, Thank you for sharing this—we’re so glad to hear Andrew, Doug, and Mark made your experience a great one. It’s exactly what we strive for, and we’ll be sure to recognize them for taking such good care of you. We truly appreciate you choosing Toyota of Scranton and hope you’re enjoying your vehicle! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

February 05, 2026

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Employee Rating

Excellent dealership! Great employee's, prices and service. The location is convenient and the showroom is very clean and welcoming More

by MG166
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo Preno, Brad Dwyer, John Lawler, Justyn Richards, Patrick Kasson , Jordan Winkler

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Feb 05, 2026

Toyota of Scranton responded

MG166, Thank you so much for the 5-star review! We truly appreciate your kind words about our team, pricing, and service. We’re also glad you found our location convenient and our showroom clean and welcoming. Thank you again for choosing Toyota of Scranton—we look forward to seeing you again! Warm regards, Mary Jo Preno Vice President of Guest Experience

December 03, 2025

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Everyone has gone above and beyond for us. From Andrew Weinberger to Doug Stahl to Jonathan Higgins to I'm sure countless other people behind the scenes that we haven't met. I just recently More

by GOLDENS1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Printz, Matthew Hedden, Jon Higgins

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Dec 04, 2025

Toyota of Scranton responded

GOLDENS1022, Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that Andrew, Doug, Jonathan, Mathew, and our behind-the-scenes team all helped make your experience exceptional. It means a great deal to us to know you felt supported every step of the way. We truly appreciate you choosing Toyota of Scranton and look forward to being here for you whenever you need us. Warm regards, MJ Preno VP of Guest Experience Toyota of Scranton

October 16, 2025

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Every one at the dealership was great to work with. Will definitely recommend to others. More

by WOODRUFF0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 17, 2025

Toyota of Scranton responded

WOODRUFFO, Thank you for sharing your experience! We’re so glad to hear that our team made your visit an enjoyable one. Your recommendation means a lot to us — we truly appreciate your trust and look forward to welcoming you back to Toyota of Scranton again! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

September 25, 2025

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Employee Rating

Fantastic customer service, beautiful dealership, and very quick service. Overall great experience and very professional More

by ANDREW625
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Strouse

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Sep 26, 2025

Toyota of Scranton responded

ANDREW625, Thank you for your kind words! We’re thrilled to hear you had a fantastic experience with our team and enjoyed our dealership. Providing quick, professional service is always our goal — we truly appreciate you taking the time to share your feedback! Warm regards, Mary Jo Preno Vice President of Guest experience Toyota of Scranton

September 22, 2025

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Employee Rating

The staff at this location were extremely friendly and professional. I felt like they really cared about me and my needs. More

by MARKMSCW
Recommend Dealer
Yes

Other Employees Tagged: Greg Pincus

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Sep 23, 2025

Toyota of Scranton responded

MARKMSCW, Thank you so much for your kind words! We’re delighted to hear that our team made you feel welcomed and cared for. Providing friendly, professional service and truly understanding our guests’ needs is what we strive for every day. We appreciate you sharing your experience and look forward to seeing you again! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

August 21, 2025

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Employee Rating

excellent dealership, made my experience very easy and the continued support I've received since I purchased my car has been more than I have gotten at any other dealership. I would highly recommend them More

by DEADBEAT456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden , Alan Aimer

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Aug 22, 2025

Toyota of Scranton responded

DEADBEAT456, Thank you so much for your kind words and recommendation! We’re thrilled to hear your experience was easy and that our continued support has stood out compared to other dealerships. Providing lasting care for our customers is what we strive for, and we’re grateful for your trust and recommendation to family and friends. We look forward to being here for you whenever you need us! Take care, The Toyota of Scranton Sales Team

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