Douglas Bazurto

Will never buy a car from there again. Very little to no communication. Bought a Toyota Supra GR. I was promised a remote since the car I purchased only came with one. And some might thin Very little to no communication. Bought a Toyota Supra GR. I was promised a remote since the car I purchased only came with one. And some might think this is petty, but cars now a days are so picky and or sophisticated that without the remote/FOB key the car will is not start, period. You will have to tow the car to the dealership and then wait until the new remote/FOB arrives. If not, you will be stuck with 50k paperweight sitting in your garage. The remote for this car is 1100$. Special order and dealer item only. I have gone to the 4 Toyota dealership and have done all the research and work to get it ordered. I even text the contact information of the Toyota dealership as to make it easier for both parties and all I received was crickets. I have contacted the service manager by text and phone number to get this paid for. But with no resolution. So after, buying the car on the spot with no issues financially from my part, and 8 months later. I now will have to pay an additional 1100$. If they did not promise it, so be it. I had originally left a 5 star review, that was for the amazing salesman and finance, but after that, none to very little communication about the extra remote issue. I feel frustrated and feel disrespected. More

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Working with Crest Cadillac made a smooth easy buying experience for my new 2025 Escalade V experience for my new 2025 Escalade V More

by Sean Verified Customer Verified Customer

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This is our third Cadillac purchased from this dealership. Professional, knowledgeable and care free buying experience. Five star treatment! dealership. Professional, knowledgeable and care free buying experience. Five star treatment! More

by BMORGAN515 Verified Customer Verified Customer

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Crest Cadillac is a great dealership in north texas area for any awesome, wonderful cars, great servicemen like Arman. for any awesome, wonderful cars, great servicemen like Arman. More

by Arumugam Verified Customer Verified Customer

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Customer service was top tier. Very professional, helpful, and all around great. They made my car buying experience memorable. Very professional, helpful, and all around great. They made my car buying experience memorable. More

by angelajfluker Verified Customer Verified Customer

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Douglas Bazurto was a pleasure to work with! He provided us with outstanding customer service! He provided us with outstanding customer service! More

by HAYLEY.HOWARD Verified Customer Verified Customer

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Professionalism helpful aggressive willingness to help compassion concerning know how to make good deals without pressuring compassion concerning know how to make good deals without pressuring More

by enhance1961 Verified Customer Verified Customer

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Douglas is honest and very respectful. His diligence and prompt response to our concerns was stellar. Everyone at the Dealership was kind and made my family feel very welcome from the mome His diligence and prompt response to our concerns was stellar. Everyone at the Dealership was kind and made my family feel very welcome from the moment we arrived. We drove over 4 hrs to purchase our Escalade after Douglas found send us photos and videos of the vehicle. When we arrived it was cleaned and gassed up with a big red bow on the hood. My wife was so happy as this is her birthday present 🎁 All of my future Cadillac purchases will be done at Crest Cadillac and preferably with Douglas as my sales representative. We are ecstatic to say the least... More

by JAEKDAGR8 Verified Customer Verified Customer

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I had an amazing experience working with Douglass when purchasing my new car! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He purchasing my new car! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He answered all my questions with patience, made the process smooth and stress-free, and never made me feel pressured. What really stood out was his honesty and commitment to making sure I got exactly what I needed. If you’re looking for a top-tier car buying experience, I highly recommend working with Douglas — truly an awesome car salesman! More

by INFO@THOMASFINANCIALLLC.COM Verified Customer Verified Customer

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Douglas was awesome. He was honest, helpful, and respectful of our time! This was an amazing automobile purchase experience. Our first Cadillac! He was honest, helpful, and respectful of our time! This was an amazing automobile purchase experience. Our first Cadillac! More

by KRJFORD2 Verified Customer Verified Customer

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