Douglas Curtis | Page 21

Quality and Consistency, Hempstead Ford Lincoln Immediate in service write ups. Technical, patient, technical savvy service professionals. Karen, whom I would consider to be one of the outstanding r Immediate in service write ups. Technical, patient, technical savvy service professionals. Karen, whom I would consider to be one of the outstanding representatives of this iconic dealership, takes the time and makes the effort to resolve customer, any concerns or questions I have had. With the overwhelming brand choices; the most critical to be considered is by far the dealership and its entire staff representing the best departments any dealership could ask for. “Hempstead Ford Lincoln” has all the stars in place that represent dealership quality and consistency. More

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Superb customer service! Knowledgeable salesman. Kind and personable staff. Clean shop and showroom. Warm atmosphere. I would definitely recommend visiting J.C. if you’re co Knowledgeable salesman. Kind and personable staff. Clean shop and showroom. Warm atmosphere. I would definitely recommend visiting J.C. if you’re considering purchasing a vehicle. More

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Frank is great to work with! Hempstead ford is a great place to buy a car. The dealership is great, Frank is the best and Tony was a huge help and pleasure to work with Hempstead ford is a great place to buy a car. The dealership is great, Frank is the best and Tony was a huge help and pleasure to work with More

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Supreme Service The great folks at Hempstead Ford once again took care of me and my family in a time of great need. 8:00 pm the previous night to avoid an accident I The great folks at Hempstead Ford once again took care of me and my family in a time of great need. 8:00 pm the previous night to avoid an accident I had to serve off the road and jump a curb and popped my tire front tire. I showed up the next morning with a very bad leak with no appointment and they immediately took care of the issue. i had my truck back in a very short time. Thanks again for always being ready and waiting for us. The Hillmans More

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never left the lot with 5 miles on and BROKEN The process of buying my 2018 Ford Explorer was OK. The worst part of my experience was sitting in the car trying to figure out how to use the naviga The process of buying my 2018 Ford Explorer was OK. The worst part of my experience was sitting in the car trying to figure out how to use the navigation and all that other fun stuff with the sales rep. While we were sitting in the car, the engine started smoking. As my pregnant wife and two year old daughter jumped out of the car in fear i knew this was bad. Keep in mind the car has 5 MILES ON IT! The car was overheating and coolant fluid was completely drained from the car. This is unheard of! I'm not looking for a hand out or any freebies. I didn't want to imagine this happening to me or anyone else while their out on the road with their families . No one at the dealer wanted to take responsibility for this discrepancy on their part and said it was not their fault. I'm leaving this review for other people to know the dangers of this dealership. This was a brand new car that shouldn't have happened especially when my whole family was in the car. This is the last time I'll buy a car from this dealership or any Ford deanship. If I could post any photos to prove to you how bad it was i would. More

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Top Notch From start to finish professional and courteous...I'd recommendations them to all that own or lease a Ford or Lincoln. The entire team is excellent From start to finish professional and courteous...I'd recommendations them to all that own or lease a Ford or Lincoln. The entire team is excellent More

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service at Hempstead Ford Lincoln Excellent service. Friendly courteous staff. Comfortable waiting area. Was able to wait for my car which was delivered washed and fixed and ready to Excellent service. Friendly courteous staff. Comfortable waiting area. Was able to wait for my car which was delivered washed and fixed and ready to go. This is my fourth car from Hempstead Ford Lincoln, and have recommended others for the great service here. More

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The Best Experince in Both Buying and Service I have leased over 5 vehicles with them. Great people to deal with, both honest and fair. Doug Curtis and Frank Romeo are knowledgeable and easy to wo I have leased over 5 vehicles with them. Great people to deal with, both honest and fair. Doug Curtis and Frank Romeo are knowledgeable and easy to work with. Charlie Durante and Karen Wanderlich in the service dept. are wonderful. More

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Outstanding in all areas Its with my absolute pleasure that i provide positive reviews for Hempstead Lincoln Ford dealership and more specifically Doug Curtis and Lowell Forem Its with my absolute pleasure that i provide positive reviews for Hempstead Lincoln Ford dealership and more specifically Doug Curtis and Lowell Foreman. I had recently got into a car accident and my car was totaled out by the insurance company. I went into Hempstead Lincoln Ford on a Saturday morning. I spoke with Doug Curtis, who sat me down in his office and went over my situation. Doug hit every point of concern for me - put a car package together for me and handed me off to the outstanding saleman Lowell Foreman. Lowell took me for a test drive of the car. He was patient and told me to take my time, hit all maneuvers and test out all the features. Lowell then went over all the paperwork (dotted the i's and crossed the t's with me). From beginning to end - it took a total of 4 hours which was pleasurable since my last experience at another dealership was close to 7 hours. If you are in need of an automobile, please make Hempstead Lincoln Ford your first choice! More

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Unexpected The scariest part was being in a bad situation with the car I had previously bought. I had only had it for 2 1/2 years and knew within the first six The scariest part was being in a bad situation with the car I had previously bought. I had only had it for 2 1/2 years and knew within the first six months i had gotten a bad deal. Unfortunately, I had no options. I finally made it into Hempstead Lincoln Ford where i was able to speak with Doug Curtis who made my experience and my situation 100% better then I ever thought or expected it could be! Thank you for everything you did to help me!!! I highly recommend Soug and his team!! More

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