Douglas Curtis | Page 21

LOVE MY CAR! I have been leasing from Hempstead Ford Lincoln for years.... Karen Hesdra has and always finds me the perfect car. I have been driving an Escape fo I have been leasing from Hempstead Ford Lincoln for years.... Karen Hesdra has and always finds me the perfect car. I have been driving an Escape for years but wanted to change to a car she found me the perfect car for me.. John Crescenzo (JC) is also wonderful he makes the delivery of the car a pleasure.... I will always recommend them both for Lincoln and Ford sales.... More

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Fantastic service My car broke down on the road, they towed it fixed it and got me back on the road!!! Shoutout to Charlie and crew!! Thank you!!!! My car broke down on the road, they towed it fixed it and got me back on the road!!! Shoutout to Charlie and crew!! Thank you!!!! More

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TOP SERVICE EVERYTIME!!!! I have been involved (and have purchased a few cars) with this dealer for over 20 years, and they still are one of the top quality places when it come I have been involved (and have purchased a few cars) with this dealer for over 20 years, and they still are one of the top quality places when it comes to having your car regularly serviced. I feel confident knowing that i can trust their expertise when it comes to servicing my vehicle. I have never been told i needed 'something' I did not need when it came to servicing my car. I remember being told by a rival mechanic that I needed 'something' done, but my instincts told me to get a second opinion, so I went back to Hempstead Ford and was told I did not need 'that' done. I remember being told a long time ago that I get what I pay for. It is true. If there was ever an issue (maybe one or two over twenty plus years) with the work done at Hempstead Ford, they welcomed the opportunity to check it out and correct without the drama many rivals put you through. Thank you Charlie (Doug and Oliver) for your professionalism and upbeat atmosphere. More

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Awesome! Awesome experience! I love my new escape! All employees are welcoming, friendly & knowledgeable. My salesperson (Carter) was great! All of my needs me Awesome experience! I love my new escape! All employees are welcoming, friendly & knowledgeable. My salesperson (Carter) was great! All of my needs met, all my questions answered. More

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Seamless/low key The sales rep, Alex, was affable,informative, applied no pressure tactics and was very responsive. Altogether a pleasurable buying experience. Would h The sales rep, Alex, was affable,informative, applied no pressure tactics and was very responsive. Altogether a pleasurable buying experience. Would highly recommend with out reservation. More

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2 other dealers said it cldnt be done We were warmly greeted by sales mngr Doug Curtis and sales rep John berto there 1st quote was so low that the other 2 dealer I called assured me it c We were warmly greeted by sales mngr Doug Curtis and sales rep John berto there 1st quote was so low that the other 2 dealer I called assured me it cldnt be done. Well they were both wrong!!! They were 50$ a month than crown ford and 70$ less than Levittown ford with same out of pocket. Thank you Hempstead ford. I'm a customer for life now More

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Great experience My daughter and i leased the Ford Escape from John Berto and Doug Curtis and had an excellent experience dealing with their professional and business My daughter and i leased the Ford Escape from John Berto and Doug Curtis and had an excellent experience dealing with their professional and business expertise.. we definately will go back after our lease has expired to continue dealing with them.. More

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Excellent service! My mother and I both recently leased cars from Hempstead Ford. We received excellent, courteous service and were treated like family! I would highly r My mother and I both recently leased cars from Hempstead Ford. We received excellent, courteous service and were treated like family! I would highly recommend this dealer and will only deal with them from this point on. More

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Wizard Dennis Young and Angel Maria Almeida Mechanic Dennis Young is a wizard. Service adviser Maria Almeida is an angel. 20 years ago Dennis worked on my parents Lincolns at Port Motors, the Mechanic Dennis Young is a wizard. Service adviser Maria Almeida is an angel. 20 years ago Dennis worked on my parents Lincolns at Port Motors, the Port Washington dealership that closed long ago.. I moved to Florida. My parents became ill and I moved back to NY to care for them. It was difficult to find Dennis but I did. The first experience I had with Dennis 20 years ago was the new Lincoln kept shutting off while driving and no one could figure out what was wrong. We spent a lot of money, but no one could figure out what was wrong. I asked for the best mechanic and they said Dennis was the best. Dennis looked at it for a few minutes and said it was a bad egr valve, a part that costs about $2. I have many other stories like this about Dennis. After that day, no one touched my parents cars or my cars except Dennis. When I found Dennis at Hempstead Ford Lincoln, there were a few service advisers who I wont name, but were not good. I was mistreated so badly by some of the service advisers, even though Dennis was there, I was thinking about going somewhere else. Manager Doug Curtis referred me to Maria Almeida. Maria is an angel. Maria arranges appointments exactly when I want them. Maria knows what I want done to my car, so I dont even have to ask. She knows. If I ask Maria something, she understands completely and immediately. Maria returns calls usually within 15 minutes if for some reason she doesnt pick up here phone, which most of the time she does. Maria is happily married--no surprise. More

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Have been getting my cars for years at hempstead ford would I give Hempstead ford a 12 rating the sales departmenet goes above and beyond to make your experience wonderful and they succeeded service also succes I give Hempstead ford a 12 rating the sales departmenet goes above and beyond to make your experience wonderful and they succeeded service also successful buy or lease you will not be disappointed More

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