Victor Hernandez
Victor Hernandez at Benzel-Busch Motor Car
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Victor Hernandez

Sales Manager

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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4.9
243 Reviews

Dealership Experience

17 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

4.9

243 Reviews

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243 Reviews of Victor Hernandez

May 13, 2024

Dealership Rating
Employee Rating

Jieun was just wonderful. She made the experience quite pleasant. Would highly recommend her to friends and family More

by rosiedmj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jieun Chun

April 26, 2024

Dealership Rating
Employee Rating

Great experience, Orlando was amazing and the process was east. Although having a word minimum on a review is a fascinating choice. More

by StevoSupremo19
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Dranguet

May 06, 2024

Benzel-Busch Motor Car responded

Thank you for sharing your great experience with us! We're thrilled to hear that Orlando provided amazing service and made the process easy for you. Customer satisfaction is our priority, and we're glad we could meet your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

April 17, 2024

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Victor was a pleasure to work with. He explained every step of the process in great detail and ensured I had received the best deal. I would highly recommend him and Mercedes to others. More

by FAMILYTHATPRAYS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Benzel-Busch Motor Car responded

Thank you for sharing your experience with us! We're delighted to hear that Victor provided you with exceptional service and made sure you understood every step of the process. Ensuring our customers feel informed and confident in their decisions is a top priority for us. We'll be sure to pass along your kind words to Victor. Warm Regards, Michael Hill mhill@benzelbusch.com

April 03, 2024

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Doug was extremely professional. The whole buying experience was super smooth definitely will recommend to my friends and family More

by NOURAIZ_IMRAN
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Ryan

Apr 17, 2024

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Doug provided you with extremely professional service and that your buying experience was super smooth. Customer satisfaction is our top priority, and we're delighted that Doug's professionalism contributed to a positive experience for you. Warm Regards, Michael Hill mhill@benzelbusch.com

March 08, 2024

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Louis Gallo is my hero. He is a high powered salesman and did everything he said he would and I will continue to buy vehicles from him. More

by KEVIN.WOODLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Gallo , Carlos Gonzalez

Mar 11, 2024

Benzel-Busch Motor Car responded

Thank you so much for your glowing review! We're thrilled to hear that Louis Gallo went above and beyond to provide you with exceptional service. Your loyalty and trust mean the world to us, and we're honored to have you as a valued customer. Best Regards, Michael Hill mhill@benzelbusch.com

January 24, 2024

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Great service from Mike, we’ll go back when it’s time for a new lease More

by maclaren_16
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Vinci , Carlos Gonzalez

Mar 07, 2024

Benzel-Busch Motor Car responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with Michael Vinci. Providing excellent service is our priority, and we're delighted that Mike was able to assist you effectively. Warm Regards, Michael Hill mhill@benzelbusch.com

January 19, 2024

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Employee Rating

When we step in we were about to leave cause no one was asking if we need help as soon as we reach to exit a guy ask if we being help and from there it went up hill everyone is really nice .my sales rep ta More

by SOCASUGAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jieun Chun , Carlos Gonzalez

Mar 07, 2024

Benzel-Busch Motor Car responded

Thank you for your feedback, and we apologize for any initial inconvenience you experienced. However, we're thrilled to hear that once assistance was offered, your experience improved significantly. We're proud to have dedicated team members like Victor and Jieun who ensure that our customers receive exceptional service. Warm Regards, Michael Hill mhill@benzelbusch.com

January 13, 2024

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Excellent service. and very quickly very pleased service. and very fast, very pleased, I would return on another occasion to choose them and also recommend them. More

by Esperanza pinales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Barbaro

Jan 16, 2024

Benzel-Busch Motor Car responded

We're thrilled to receive your positive feedback about our excellent and speedy service! Your satisfaction is our priority, and we're honored that you're pleased with your experience. Regards, Michael Hill mhill@benzelbusch.com

November 26, 2023

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Employee Rating

Doug and Victor made the whole process smooth and easy. Great experience at Mercedes. Thank you. More

by GERCAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Ryan

November 04, 2023

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Employee Rating

As always, Benzel Busch provides outstanding service in every aspect of operations! Serice and Sales! More

by EMERK5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Talia Colananni

Nov 14, 2023

Benzel-Busch Motor Car responded

It's fantastic to hear that you've consistently experienced outstanding service from Benzel Busch, both in terms of sales and service! Regards, Michael Hill mhill@benzelbusch.com

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