Dre Reed | Page 5

Very nice car buying experience, relaxed and no hidden fees. Rapid process with a professional sales team team. fees. Rapid process with a professional sales team team. More

by S I 76 Verified Customer Verified Customer

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600 miles from home and my car breaks down. Fortunately, your dealership had the part and service dept repaired my car right away. And since the replacement part was under warranty, they did i Fortunately, your dealership had the part and service dept repaired my car right away. And since the replacement part was under warranty, they did it at no charge. Dre Reed was so nice to work with and deserves a shout-out. Thank you so much. More

by ps.hopkins Verified Customer Verified Customer

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Something seems to have changed. I appreciate all the smiling faces. I need four more words. I appreciate all the smiling faces. I need four more words. More

by elaredee Verified Customer Verified Customer

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I showed up 40 minutes early, they took me in early. I thought my appointment was for 9 am, but it was actually for 9:30. I thought my appointment was for 9 am, but it was actually for 9:30. More

by fmetz0099 Verified Customer Verified Customer

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I was completely pleased with the entire experience, from making my appointment online to driving off the lot once the work was done. The staff was professional and kept me informed every step of the way. making my appointment online to driving off the lot once the work was done. The staff was professional and kept me informed every step of the way. More

by Sbakewell0 Verified Customer Verified Customer

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The speed and quality of service were abysmal. Not only did they take forever, but they took forever to somehow break something that wasn’t broken; that made the wait longer and then gave me my ne Not only did they take forever, but they took forever to somehow break something that wasn’t broken; that made the wait longer and then gave me my new car without any detailing what so ever after being told it would be sent to detailing. I would rather pay extra to take my car anywhere else than deal with that ever again. More

by liliana Verified Customer Verified Customer

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Phenomenal service for my Crosstrek! Everyone is super nice and welcoming, great use of tech, excellent follow up communication. And I loved getting back a nice, clean car! Everyone is super nice and welcoming, great use of tech, excellent follow up communication. And I loved getting back a nice, clean car! More

by Lees Verified Customer Verified Customer

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Keep you informed and relatively on time. Don’t push all repairs if not interested Don’t push all repairs if not interested More

by PEROGERS Verified Customer Verified Customer

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I used to be pleased with this dealership service department until after my last oil change. I requested that they check one of the windshield washers, as one was not working. The inspection showed department until after my last oil change. I requested that they check one of the windshield washers, as one was not working. The inspection showed that the malfunctioning washer needed to be replaced at a cost of $99. I also needed new rear wheel bearings, at a cost of $1700+. They did not have the part for the washer, so I would have to come back for that…thankfully. I choked on the price of the bearings, and would have to hold off on that for the moment. I went to Aldi right after that and found that 3 quarters were missing from my “Aldi quarter case”…not a big deal, but it left me with an uneasy feeling. When I got home, I decided to try to treat the windshield washer with some vinegar, and magically, it works again…no replacement needed. Now I’m feeling more uneasy. I decided to get a second opinion on the bearings, so I went to another Subaru dealership and they also said the bearings needed replacing…this time as a cost of $1400. I asked them how they are so much less expensive than Subaru of No. Tampa & they said it’s because SNT is corporate owned & the dealership that I went to for the second opinion is privately owned. I told them I would not be going back to SNT & they said that many people have told them the same. I did get the bearings changed & my 10 year old Forester runs smooth like new again. The only reason I gave 2 stars and not one is because I like the people in the service department at Subaru of North Tampa. More

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lots of checking in to see how things were progressingre. Lots of follow-up afterward. Lots of follow-up afterward. More

by dfrasca1 Verified Customer Verified Customer

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