Dre Reed | Page 6

The speed and quality of service were abysmal. Not only did they take forever, but they took forever to somehow break something that wasn’t broken; that made the wait longer and then gave me my ne Not only did they take forever, but they took forever to somehow break something that wasn’t broken; that made the wait longer and then gave me my new car without any detailing what so ever after being told it would be sent to detailing. I would rather pay extra to take my car anywhere else than deal with that ever again. More

by liliana Verified Customer Verified Customer

Report | Print

Phenomenal service for my Crosstrek! Everyone is super nice and welcoming, great use of tech, excellent follow up communication. And I loved getting back a nice, clean car! Everyone is super nice and welcoming, great use of tech, excellent follow up communication. And I loved getting back a nice, clean car! More

by Lees Verified Customer Verified Customer

Report | Print

Keep you informed and relatively on time. Don’t push all repairs if not interested Don’t push all repairs if not interested More

by PEROGERS Verified Customer Verified Customer

Report | Print

I used to be pleased with this dealership service department until after my last oil change. I requested that they check one of the windshield washers, as one was not working. The inspection showed department until after my last oil change. I requested that they check one of the windshield washers, as one was not working. The inspection showed that the malfunctioning washer needed to be replaced at a cost of $99. I also needed new rear wheel bearings, at a cost of $1700+. They did not have the part for the washer, so I would have to come back for that…thankfully. I choked on the price of the bearings, and would have to hold off on that for the moment. I went to Aldi right after that and found that 3 quarters were missing from my “Aldi quarter case”…not a big deal, but it left me with an uneasy feeling. When I got home, I decided to try to treat the windshield washer with some vinegar, and magically, it works again…no replacement needed. Now I’m feeling more uneasy. I decided to get a second opinion on the bearings, so I went to another Subaru dealership and they also said the bearings needed replacing…this time as a cost of $1400. I asked them how they are so much less expensive than Subaru of No. Tampa & they said it’s because SNT is corporate owned & the dealership that I went to for the second opinion is privately owned. I told them I would not be going back to SNT & they said that many people have told them the same. I did get the bearings changed & my 10 year old Forester runs smooth like new again. The only reason I gave 2 stars and not one is because I like the people in the service department at Subaru of North Tampa. More

Report | Print

lots of checking in to see how things were progressingre. Lots of follow-up afterward. Lots of follow-up afterward. More

by dfrasca1 Verified Customer Verified Customer

Report | Print

Very clean and friendly dealership. Everything they say has been done to this used vehicle and it turns out to be a good one I will compliment y'all again. For the great service. I wi Everything they say has been done to this used vehicle and it turns out to be a good one I will compliment y'all again. For the great service. I will recommend your dealership to friends and family More

by Jcmeanstreak7 Verified Customer Verified Customer

Report | Print

Was very pleased with the service given everything was explained very clearly and the customer service was excellent thank you so much for your service explained very clearly and the customer service was excellent thank you so much for your service More

by afepc48@gmail.com Verified Customer Verified Customer

Report | Print

Dree was very helpful and polite, the service provided from the moment i pulled up in to the facility was excellent. I loved the complementary car wash . from the moment i pulled up in to the facility was excellent. I loved the complementary car wash . More

by SANDRA7908 Verified Customer Verified Customer

Report | Print

I was disappointed that my oil change took 2. 5 hrs. I saw someone that had the same 10 appt come in just before me, get his car back about an hour prior to me. 5 hrs. I saw someone that had the same 10 appt come in just before me, get his car back about an hour prior to me. More

by snllava Verified Customer Verified Customer

Report | Print

I'm assuming that the oil change I needed was done properly, but when I got the car back it appeared that someone had been messing with the infotainment system as it asked me to pair my phone again an properly, but when I got the car back it appeared that someone had been messing with the infotainment system as it asked me to pair my phone again and my rear view mirror was pushed way out of its normal position. I also had an issue with the lane centering feature which would not engage for a day or two properly More

by WILLIAMTBROOKFIELD Verified Customer Verified Customer

Report | Print