Drew Dixon

I would never go to any other dealership, EVERYONE there knows their job and are efficient. I love going in there they know you personally and that means alot to a customer. knows their job and are efficient. I love going in there they know you personally and that means alot to a customer. More

by williamseileen210 Verified Customer Verified Customer

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It took 4 times to get my part corrected and that is unacceptable. It literally was the smallest part in the world unacceptable. It literally was the smallest part in the world More

by Elexusinc2016 Verified Customer Verified Customer

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The girl at the front desk gabby is rude as xxxx and needs to be replaced. needs to be replaced. More

by brandonpeterson320 Verified Customer Verified Customer

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I always seem to have success when dealing with Gates. The salesperson and the service are professional and I recommend Gates to anyone. The salesperson and the service are professional and I recommend Gates to anyone. More

by JOHN.MCCULLUM70 Verified Customer Verified Customer

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Sold interaction. Could have wiggled more on price. But happy over all with experience for the most part. Could have wiggled more on price. But happy over all with experience for the most part. More

by kraigwyant Verified Customer Verified Customer

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Everyone I interacted with was professional, friendly, and polite. I plan on visiting the dealership again, for service and sales. and polite. I plan on visiting the dealership again, for service and sales. More

by russstines Verified Customer Verified Customer

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JB is absolutely amazing! He makes coming to Gates an easy experience every time. Thanks JB! He makes coming to Gates an easy experience every time. Thanks JB! More

by miller821223 Verified Customer Verified Customer

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Great service Great sales team and financial team no xx right to the point service right to the point service More

by eddiej1299 Verified Customer Verified Customer

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Great sales and service and great salespeople I buy all my cars at gates thanks my cars at gates thanks More

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SERVICES BEWARE! ! YOU HAVE BEEN WARNED!! Zero accountability here!! Gates cracked my dash, and put the wrong oil in my truck. I paid $5000 for services, $2500 I now h ! YOU HAVE BEEN WARNED!! Zero accountability here!! Gates cracked my dash, and put the wrong oil in my truck. I paid $5000 for services, $2500 I now have to question if they were actually necessary. A liar lies about everything, not just some things!!! I sent pictures showing the dash wasn’t cracked. Everybody there denies it happened. But the dash wasn’t cracked until they talked me in to an airbag recall on the passenger side where the cracks now at, and when I got the truck back, I immediately noticed it and called them, and the lies begin. Right from the service managers mouth all the dashboards crack there! Well, mine wasn’t cracked and I’ve got pictures and several people when I bought the truck to attest that the dashboard was not cracked at all. We actually had remarked that it was in such a great condition. I had went in there for a couple fluid changes and flushes on the four-wheel drive, then they called me on the phone and everything‘s leaking underneath the truck, but not one drop of oil or any fluid was ever on my driveway, and we were under the truck and never seen any oil and there’s no oil on the frame at all yet still even after getting it back. But they called me and told me every hose underneath it was leaking and that needed to be replaced. Now I’m left to wondering if that was just lies as well. Liars lie about everything. I bought several vehicles from this place and serviced a lot of vehicles. Even had vehicles repaired at collision there and I’ve always had great service. It’s a shame that this is the reason that they’re going to choose for me not to come back for anything ever again. I even had to pay to have the oil re-changed after they changed it with the wrong oil and clearly marked it on the paperwork that it was the wrong oil, the motor now has a knock in it from the wrong oil but you can’t discuss that with them either because they just deny everything!!! More

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