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Drew Hoth
Drew Hoth | Page 20
Service Drive Manager
Classic Chevrolet Sugar Land
13115 Southwest Fwy
Sugar Land, TX 77478
1,315 Reviews
1,315 Reviews
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1315 Reviews of Drew Hoth
November 06, 2025
Great service, dependable and professional. John kept me well informed of all aspects of the service. The only complaint I have is the price. $90+ for a cabin filter & $90 for an air filter, John kept me well informed of all aspects of the service. The only complaint I have is the price. $90+ for a cabin filter & $90 for an air filter, the oil I expected. May have to shop around for future service at these prices. More
by mrhardy1952
Verified CustomerOther Employees Tagged: John
November 05, 2025
Everyone — from the driver with a warm soul and delightful personality who made me feel like we’d known each other for years, to the smooth‑talking Mr. Thomas who kept me informed every step of the delightful personality who made me feel like we’d known each other for years, to the smooth‑talking Mr. Thomas who kept me informed every step of the way — made my experience exceptional. Although Mr. Thomas wasn’t there when I picked up my car, the staff knew exactly what to do to reunite me with my “Vettie.” The young woman who checked me out was kind and genuinely listened to my concerns. When I initially arrived at Classic I was stressed and unsure what to expect, but your knowledgeable, competent, and caring team put me at ease and truly represented Classic Chevrolet with class. I am very pleased with the care and service I received! More
by Sogreer120
Other Employees Tagged: Thomas, the driver that took me home, the cashier
November 04, 2025
They did an alignment for me, and didn’t fully tighten the components. Ended up having a sway bar detach and when it was brought to their attention, I was told just come back around 10 in the morning, any the components. Ended up having a sway bar detach and when it was brought to their attention, I was told just come back around 10 in the morning, any day, no appointment needed to check the alignment, when I was standing in the service department. Seemed more like a brush off when I even said I’m not looking for you guys to give me anything, but this type of oversight is critical enough to warrant attention. More
by lupine-cashew.7d
November 03, 2025
Service department was professional and understood my frustration with this vehicle. The problem has been ongoing for several months, another dealership didn’t resolve the issue so tried Classic Chevr frustration with this vehicle. The problem has been ongoing for several months, another dealership didn’t resolve the issue so tried Classic Chevrolet. Classic involved corporate to aid in the repair and provided transportation during repairs. All involved were to my satisfaction. More
by bkbrown0
October 31, 2025
They did a great job. They were friendly, professional, and quick. I was just there for an oil change and tire rotation but they checked the entire car. They were friendly, professional, and quick. I was just there for an oil change and tire rotation but they checked the entire car. More
by andy_tankersley
October 30, 2025
Thank the service department for a job well done. John who step in the place of Irma Vasquez provided excellent customer service. A big shout out to the mechanic department you all do an awesome job John who step in the place of Irma Vasquez provided excellent customer service. A big shout out to the mechanic department you all do an awesome job bar none!!!!! More
by Squirrel
Other Employees Tagged: John
October 30, 2025
very good experience getting my 2024 Chevy Silverado repaired. The communication from my service advisor was fantastic, kept me informed through the whole process. repaired. The communication from my service advisor was fantastic, kept me informed through the whole process. More
by scott_n_carolyn
Other Employees Tagged: chris hogan
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