Drew Hoth | Page 32

Always prompt; courteous to customers; quick work; fair price; competent mechanics; efficient appointment system; clean facilities price; competent mechanics; efficient appointment system; clean facilities More

by drdpierce Verified Customer Verified Customer

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Fast in and out in 40 minutes for oil change and Efficient service Irma was excellent host! Efficient service Irma was excellent host! More

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I had to bring my car in three separate times for what was originally thought to be a flat tire, but the real issue was a cracked rim. Unfortunately, that wasn’t discovered until my third visit—despite on was originally thought to be a flat tire, but the real issue was a cracked rim. Unfortunately, that wasn’t discovered until my third visit—despite one of the service advisors mentioning the possibility earlier—because no one checked the rim until I specifically asked them to. My service advisor, Gilbert, acknowledged the oversight and offered me a discount on a new rim, which I appreciated. However, when I tried to follow up to get the pricing after the discount, he stopped answering my calls. I called more than three times with no response. I eventually went to Classic Elite Chevrolet on Highway 6, explained the situation, and they resolved the issue right away and offered me a discount without any hassle. More

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I arrived with no reservation and my truck was quickly processed and the problem was determined. Fortunately, the cost was reasonable. processed and the problem was determined. Fortunately, the cost was reasonable. More

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Erik Lazo always providing excellent service! He’s honest, reliable, and very knowledgeable. Thank you so much! He’s honest, reliable, and very knowledgeable. Thank you so much! More

by mariaorta Verified Customer Verified Customer

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John Smith provided awesome service, courtesy, professional and he kept me up to date on the status of my repairs. professional and he kept me up to date on the status of my repairs. More

by mupshaw29 Verified Customer Verified Customer

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John provided me with outstanding service today. He was courteous, professional and respectful. He got my truck in and out in record time. Outstanding job! Outstanding service! He was courteous, professional and respectful. He got my truck in and out in record time. Outstanding job! Outstanding service! More

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Veryb welcoming. They communicate with their customers regarding the update on their vehicle. Customer service is awesome They communicate with their customers regarding the update on their vehicle. Customer service is awesome More

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My experience with the dealership has been great. I don’t like the fact that I bought a brand new truck and it has already needed an engine replacement I don’t like the fact that I bought a brand new truck and it has already needed an engine replacement More

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Chris is very helpful in answering all of my questions about my truck and the services about my truck and the services More

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