Drew Knight | Page 2

Everyone was fantastic what a smooth transition in getting me into a new car. Thank you Mutaz. A+ getting me into a new car. Thank you Mutaz. A+ More

Print

I do not do reviews, but I could not let this one pass. I have never seen a dealership with so much emphasis on customer service. I went there for 1 particular vehicle. I purchased the vehicle that had I have never seen a dealership with so much emphasis on customer service. I went there for 1 particular vehicle. I purchased the vehicle that had an issue during the test drive. Mechanically inclined as I am, I knew it was a small issue. I purchased the vehicle anyway, left it with them for the repair at their expense, and they rented me a 15-passenger van that I could use on a vacation for my family that was to start the next day. Upon return, the part for my vehicle had just got in. I returned the van and they gave me a new bronco to drive while the vehicle was being repaired the next few days. And the vehicle I purchased, drives great now. And since I don't live in the area, they were going to drive the vehicle to me. I declined that and met them halfway instead. This is all inclusive to a pretty fair deal on the vehicle itself (2015 Ford Expedition EL). Everything was relaxed, no pressure, negotiation was quick easy and fair. I thank specifically, my salesman, Logan, Manager Drew, another manager whose name escapes me at this time, and Finance Officer Bishoy. And I don't want to leave out any of the front desk ladies that were so nice and helpful each time I called and showed up as well as the rental car office team. The whole place is dedicated to customer service. I will not speak to their prices as I looked at only the vehicle I was there for, but I'd bet they are all fair deals and I'd pay a little more here for the experience than to get a better deal with poor customer service somewhere else. Thanks again Parks Ford Team, Scott More

Print

Carlos Cuellar was very professional. We engaged in conversation easily and he explained the maintenance services clearly. He represents Parks Ford well. We engaged in conversation easily and he explained the maintenance services clearly. He represents Parks Ford well. More

Print

I went car shopping over the weekend at Parks Ford of Wesley Chapel. My spouse and I was greeted by the nicest young salesman. His name is Bilal Abudayeh, he spoke to us in depth about what we were look Wesley Chapel. My spouse and I was greeted by the nicest young salesman. His name is Bilal Abudayeh, he spoke to us in depth about what we were looking for in a automotive need. He carefully listened to all of our concerns, needs and wants. He literally addressed them all and allowed us to view vehicles that they had of other auto manufacturers that was traded in that I thought I wanted. I gave him a list of vehicles I was interested in but I also let it be known that I am a loyal Ford customer. I've owned a Bronco, Explorer, & Expedition in past. Bilal obliged my desire to try other vehicles from the lot but he stayed true to in recognizing our love of Ford vehicles. At the end of the day Bilal heard our needs and found us the vehicle that was a fit for my Family and yes it was a Ford 🥰. We purchased a Ford Explorer XLT that had enough room for us and the grandkids. Now we can travel in 1 vehicle rather than 2. Bilal was a delight to work with and his like-abilty and warmth is very welcoming!I urge you to seek out Bill if looking for a New or used car at Parks of Wesley Chapel. You will be very happy you did. He seriously is one of the kindest people you meet and a man of his word. Trust Bilal he will do right by you and he offers 5 star service. ! Did I say, we LOVE our new vehicle 😍😍😍! ~The Jordan's More

Print

Seamless experience with JJ Rivera. Talked me into coming to his dealership before some others. Understanding of my expectations and needs and delivered on them. Talked me into coming to his dealership before some others. Understanding of my expectations and needs and delivered on them. More

Print

Great customer service! Very attentive to questions and knowledge car information. Friendly atmosphere and welcoming to all customers. Very attentive to questions and knowledge car information. Friendly atmosphere and welcoming to all customers. More

Print

I recently purchased a new Ford F-150 Lightning from Parks Ford of Wesley Chapel, and I couldn’t be happier with the experience. Ben, our sales representative, was absolutely phenomenal. From start to f Parks Ford of Wesley Chapel, and I couldn’t be happier with the experience. Ben, our sales representative, was absolutely phenomenal. From start to finish, he went above and beyond to ensure that the process was smooth, transparent, and enjoyable. Ben took the time to thoroughly explain every detail about the truck and the buying process, patiently answering all of my questions. He was knowledgeable, professional, and genuinely committed to making sure I felt confident and satisfied with my decision. What stood out the most was Ben’s dedication to providing a 5-star experience. His attention to detail and willingness to go the extra mile made all the difference. If you’re in the market for a vehicle, I highly recommend Parks Ford of Wesley Chapel—and be sure to ask for Ben. You’ll be in great hands! More

Print

I had a fantastic experience at the dealership. I bought many cars during my lifetime and this was one of my best experiences I bought many cars during my lifetime and this was one of my best experiences More

Print

I've never liked dealerships, but my experience at Fords Park of Wesley Chapel has slightly changed my outlook. Thanks to Tanner and Drew! Although I was there for hours, my time was seamless and painless, Park of Wesley Chapel has slightly changed my outlook. Thanks to Tanner and Drew! Although I was there for hours, my time was seamless and painless, both Tanner and Drew were very professional and authentic, never being pushy or trying to "upsell" me. Thanks guys! More

Print

They were very helpful throughout the purchase process and worked with me on my trade in and new vehicle purchase. and worked with me on my trade in and new vehicle purchase. More

Print