They have taken care of any problems that I've had
pleased with the service department
pleased with the service department
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by Leecpdk9
Verified Customer
Verified Customer
Service Price Transparency
Not store level, but will think twice before buying
another Toyota, car had about 14,000 miles when I noticed instrument panel started getting spider lines, guy from Corp was there when they was going
another Toyota, car had about 14,000 miles when I noticed instrument panel started getting spider lines, guy from Corp was there when they was going to replace it, he said no, it was abuse on my part, never had another car do this, tells me Toyota does not really stand behind their product
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by misswoodpecker
Verified Customer
Verified Customer
Service Price Transparency
It is always a pleasure dealing with Cody, he is my " Go
To" for scheduling our Sienna. I feel that this service department should be the model for all service shops.
To" for scheduling our Sienna. I feel that this service department should be the model for all service shops.
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by BADOG0
Verified Customer
Verified Customer
Service Price Transparency
Great and fast service.
Very friendly and informative when addressing my vehicle needs. Also accommodating to my schedule.
Very friendly and informative when addressing my vehicle needs. Also accommodating to my schedule.
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by GARTONTOM
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2026 -
Victory Toyota Barboursville responded
Thank you for the five-star rating! Drew and our service team are glad we could complete service on your Toyota Tacoma quickly, keep you informed, and accommodate your schedule.
Martin Peters
martin.peters@victorytoyota.com
Drew did an actually job of keeping me informed and
working with my schedule. Awesome service.
working with my schedule. Awesome service.
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by SID.STEPHENSON
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2026 -
Victory Toyota Barboursville responded
We’re glad Drew kept you in the loop and accommodated your schedule. Your kind words about the service on your Toyota Tundra mean a lot to our service team.
Martin Peters
martin.peters@victorytoyota.com
Drew did an excellent job keeping me informed and working
with my schedule. Awesome service.
with my schedule. Awesome service.
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by SID.STEPHENSON
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2026 -
Victory Toyota Barboursville responded
Your Toyota Tundra was in great hands with Drew keeping you informed and accommodating your schedule. Hearing that you found our service outstanding means a lot to our team.
Martin Peters
martin.peters@victorytoyota.com
I always enjoy coming to this dealership, especially
Drew. He is so friendly and willing to help.
Drew. He is so friendly and willing to help.
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by Pjtandhw
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2026 -
Victory Toyota Barboursville responded
Knowing you enjoy working with Drew during your Toyota Highlander service means a lot to our service team. We’re glad his friendly assistance makes each visit so pleasant.
Martin Peters
martin.peters@victorytoyota.com
Always pleasant and friendly, don’t waste time(mine or
theirs), and our dog enjoys the experience too!
theirs), and our dog enjoys the experience too!
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by LETHAL327
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2026 -
Victory Toyota Barboursville responded
Your note about how much your dog enjoys visits during service on your Toyota Highlander highlights how hard our service department works to be welcoming. Knowing our friendly, efficient approach respects your time means a lot to our team.
Martin Peters
martin.peters@victorytoyota.com
Every thing went well nice people an a very clean lobby
with hot coffee an snacks
with hot coffee an snacks
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by wvporky
Verified Customer
Verified Customer
Service Price Transparency
Sep 07, 2026 -
Victory Toyota Barboursville responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Toyota Barboursville.
Martin Peters
martin.peters@victorytoyota.com
The customer service is always absolute perfection.
Alex, on the multiple times I have had contact with him, always exudes the highest level of professionalism. I am confident when i leave my vehicle i
Alex, on the multiple times I have had contact with him, always exudes the highest level of professionalism. I am confident when i leave my vehicle in Alex's hands, it will be repaired properly and quickly.
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by WILSONDAVID1929
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Victory Toyota Barboursville responded
Knowing that our customer service consistently meets your expectations means a lot to our team. It’s rewarding to know Alex’s expertise gives you confidence that your Toyota Grand Highlander Hybrid will be serviced properly and efficiently. Thank you for trusting us with your service needs.
Martin Peters
General Manager
martin.peters@victorytoyota.com
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