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Alex Farmer
Alex Farmer at Victory Toyota Barboursville

Alex Farmer

Service Advisor

Victory Toyota Barboursville

1 Superior Way
Barboursville, WV 25504

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4.9
24 Reviews
4.9

24 Reviews

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24 Reviews of Alex Farmer

September 05, 2026

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Employee Rating

Always pleasant and friendly, don’t waste time(mine or theirs), and our dog enjoys the experience too! More

by LETHAL327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Johnson, Cody Smith, Michael Hamner, Drew McDaniel, Kristina Giblin, Alychia Ferguson, Sam Manning, Chris Brunetti, Andrea Zenteno

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Sep 06, 2026

Victory Toyota Barboursville responded

Your note about how much your dog enjoys visits during service on your Toyota Highlander highlights how hard our service department works to be welcoming. Knowing our friendly, efficient approach respects your time means a lot to our team. Martin Peters martin.peters@victorytoyota.com

August 22, 2026

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Employee Rating

Alex was very professional and took care of my car in an understandable short period of time. After the mechanics suggested a couple of things, he spoke to me about them and was very cordial. More

by lsforinash
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Aug 22, 2026

Victory Toyota Barboursville responded

Your note about Alex explaining the recommended services clearly and finishing the service on your Toyota Camry quickly highlights our service team’s focus on transparency and efficiency. Hearing that you found his professional and cordial approach reassuring means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 21, 2026

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Employee Rating

I had my car steering aligned up, they didn't center the steering wheel, I talked to Alex and he had me bring it back for re alignment, still not perfect. More

by KRIGSBY1963
Recommend Dealer
No

Other Employees Tagged: Alex Farmer

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Aug 26, 2026

Victory Toyota Barboursville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Martin Peters General Manager martin.peters@victorytoyota.com

August 21, 2026

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Very friendly, professional and excellent customer service They greeted me and made the service appointment easy and convenient More

by DEBBY37
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Aug 21, 2026

Victory Toyota Barboursville responded

We’re glad arranging the service appointment for your Highlander felt easy and convenient. Hearing that our team greeted you with friendly, professional service means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 21, 2026

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Also great customer service and keep me updated as the work is happening. Very friendly. More

by NETSKY38
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Aug 21, 2026

Victory Toyota Barboursville responded

Knowing that our updates during the service on your RAV4 felt helpful and friendly means a lot to our service team. We appreciate you trusting us with your vehicle. Martin Peters General Manager martin.peters@victorytoyota.com

August 19, 2026

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Alex went above and beyond. He deserves all the stars. He explained everything in depth and made sure I understood. He was very kind throughout the whole process and kept me upd More

by Makennah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2026

Victory Toyota Barboursville responded

Ensuring you felt informed and supported during the service on your Toyota 4Runner is central to how our service team operates. Alex is always ready to help and we’re glad he could guide you through every step. Knowing his thorough updates and kindness made a difference means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 19, 2026

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Friendly and efficient staff Services finished in a timely manner. Clean waiting room and restroom. More

by lblower55
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Aug 19, 2026

Victory Toyota Barboursville responded

We’re glad your service visit went smoothly and felt welcoming. Knowing you found our service prompt and our waiting area comfortable is rewarding. Martin Peters General Manager martin.peters@victorytoyota.com

August 15, 2026

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It's been excellent. Everyone is professional and nice to talk to I will be back More

by VKHANCOCK06
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Aug 15, 2026

Victory Toyota Barboursville responded

We’re glad you found our service team approachable and professional during your RAV4 Hybrid maintenance. Knowing you’ll be back means a lot to our service team. Martin Peters General Manager martin.peters@victorytoyota.com

August 15, 2026

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Employee Rating

Alex was Courteous and kept me informed. Service was completed as expected and on time. More

by psharp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 15, 2026

Victory Toyota Barboursville responded

Your note about Alex’s courteous updates reflects our service department’s commitment to keeping you informed. Knowing that the service on your Lexus RX 350h met your expectations and timeline is truly rewarding. Martin Peters General Manager martin.peters@victorytoyota.com

August 14, 2026

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Employee Rating

The customer service is always absolute perfection. Alex, on the multiple times I have had contact with him, always exudes the highest level of professionalism. I am confident when i leave my vehicle i More

by WILSONDAVID1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew McDaniel

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Aug 14, 2026

Victory Toyota Barboursville responded

Knowing that our customer service consistently meets your expectations means a lot to our team. It’s rewarding to know Alex’s expertise gives you confidence that your Toyota Grand Highlander Hybrid will be serviced properly and efficiently. Thank you for trusting us with your service needs. Martin Peters General Manager martin.peters@victorytoyota.com

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