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Alex Farmer
Alex Farmer at Victory Toyota Barboursville

Alex Farmer

Service Advisor

Victory Toyota Barboursville

1 Superior Way
Barboursville, WV 25504

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4.9
13 Reviews
4.9

13 Reviews

Write a Review

13 Reviews of Alex Farmer

April 30, 2026

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Prompt and professional! Everyone that I came in contact with was friendly, polite and asked if I needed anything. Would definitely use them again. More

by mdlawson50
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Yes
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Apr 30, 2026

Victory Toyota Barboursville responded

Thank you for highlighting our prompt and professional approach and the friendly, polite support you experienced. Alex and the rest of our service team appreciate your feedback, and we look forward to assisting you with your Toyota again. Martin Peters General Manager martin.peters@victorytoyota.com

April 30, 2026

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Although they weren't able to fix our problem with the sound system, Alex was very helpful and courteous. It was a pleasure dealing with him. More

by teresalewis
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Yes
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Apr 30, 2026

Victory Toyota Barboursville responded

Thanks for sharing your experience. We’re sorry we couldn’t resolve your Highlander’s audio issue, but we’re pleased Alex was courteous and helpful. If you’d like us to take another look, please let us know. Martin Peters General Manager martin.peters@victorytoyota.com

April 19, 2026

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Service leaders were very nice and honest. They always try to help save us money. More

by FACEMYER3
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cody Smith, Michael Hamner, Drew McDaniel, Kristina Giblin, Alychia Ferguson, Sam Manning, Chris Brunetti, Andrea Zenteno

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Apr 20, 2026

Victory Toyota Barboursville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Victory Toyota Barboursville, we look forward to having you as a valued customer for many years to come! Martin Peters General Manager martin.peters@victorytoyota.com

April 19, 2026

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Very clean dealership and service center . Fast and courteous customer service care and attention to detail. Definitely will be continue coming here . More

by georgann.holbrook
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Recommend Dealer
Yes
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Apr 19, 2026

Victory Toyota Barboursville responded

Thank you for highlighting our clean facility and prompt, courteous service. Alex and the team are glad the attention to detail met your expectations. We look forward to taking care of your Toyota 4Runner on your next visit. Martin Peters General Manager martin.peters@victorytoyota.com

April 12, 2026

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Scary. Snacks were great! Alex made it all ok- ish Wished I would have got a car wash. Vehicles was dirty when I picked it up More

by welvr2kmas
Recommend Dealer
No

Other Employees Tagged: Alex Farmer

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Apr 16, 2026

Victory Toyota Barboursville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Martin Peters General Manager martin.peters@victorytoyota.com

April 06, 2026

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The service was excellent, although it took a while to get checked out Everyone was helpful, once the delay was noticed. More

by blaskowski_1
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Apr 07, 2026

Victory Toyota Barboursville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Victory Toyota Barboursville, we look forward to having you as a valued customer for many years to come! Martin Peters General Manager martin.peters@victorytoyota.com

March 14, 2026

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Did a great job no complaints unless they can low my monthly payment been using them for years More

by SRJENKINS
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Yes
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Mar 17, 2026

Victory Toyota Barboursville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Martin Peters General Manager martin.peters@victorytoyota.com

March 09, 2026

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Every time I go to Victory Toyota in Barboursville for my services on my truck, I never have any trouble making an appointment or getting to the service department. Most of the time -- unless they are very b More

by samantha.eldridge
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Service Time
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Recommend Dealer
Yes
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Mar 09, 2026

Victory Toyota Barboursville responded

Thank you for sharing your experience. We’re glad scheduling service for your Toyota has been effortless and that Alex and the team get you back on the road quickly. We appreciate your trust and look forward to serving you again. Martin Peters General Manager martin.peters@victorytoyota.com

March 05, 2026

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Service was completed as requested . Great value. Comfortable waiting room. Caring and understanding service More

by KIMCANADY
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Mar 05, 2026

Victory Toyota Barboursville responded

Delighted to hear that we completed your Toyota service just as you requested and provided great value. It’s wonderful that our waiting area offered comfort and that Alex and the service team delivered caring and understanding support. Thank you for sharing your experience. Martin Peters General Manager martin.peters@victorytoyota.com

February 27, 2026

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Employee Rating

I had a recall on my Toyota. They told me it would take 2-2 1/2 hours. It took right at 2 hours and am pleased with getting this finally fixed. More

by TSNIBERT
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Yes
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