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Alex Farmer
Alex Farmer at Victory Toyota Barboursville

Alex Farmer

Service Advisor

Victory Toyota Barboursville

1 Superior Way
Barboursville, WV 25504

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Alex Farmer

August 19, 2026

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Alex went above and beyond. He deserves all the stars. He explained everything in depth and made sure I understood. He was very kind throughout the whole process and kept me upd More

by Makennah
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Recommend Dealer
Yes
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Aug 19, 2026

Victory Toyota Barboursville responded

Ensuring you felt informed and supported during the service on your Toyota 4Runner is central to how our service team operates. Alex is always ready to help and we’re glad he could guide you through every step. Knowing his thorough updates and kindness made a difference means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 19, 2026

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Friendly and efficient staff Services finished in a timely manner. Clean waiting room and restroom. More

by lblower55
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Aug 19, 2026

Victory Toyota Barboursville responded

We’re glad your service visit went smoothly and felt welcoming. Knowing you found our service prompt and our waiting area comfortable is rewarding. Martin Peters General Manager martin.peters@victorytoyota.com

August 15, 2026

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It's been excellent. Everyone is professional and nice to talk to I will be back More

by VKHANCOCK06
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Aug 15, 2026

Victory Toyota Barboursville responded

We’re glad you found our service team approachable and professional during your RAV4 Hybrid maintenance. Knowing you’ll be back means a lot to our service team. Martin Peters General Manager martin.peters@victorytoyota.com

August 15, 2026

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Alex was Courteous and kept me informed. Service was completed as expected and on time. More

by psharp2
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Yes
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Aug 15, 2026

Victory Toyota Barboursville responded

Your note about Alex’s courteous updates reflects our service department’s commitment to keeping you informed. Knowing that the service on your Lexus RX 350h met your expectations and timeline is truly rewarding. Martin Peters General Manager martin.peters@victorytoyota.com

August 14, 2026

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The customer service is always absolute perfection. Alex, on the multiple times I have had contact with him, always exudes the highest level of professionalism. I am confident when i leave my vehicle i More

by WILSONDAVID1929
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Recommend Dealer
Yes

Other Employees Tagged: Drew McDaniel

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Aug 14, 2026

Victory Toyota Barboursville responded

Knowing that our customer service consistently meets your expectations means a lot to our team. It’s rewarding to know Alex’s expertise gives you confidence that your Toyota Grand Highlander Hybrid will be serviced properly and efficiently. Thank you for trusting us with your service needs. Martin Peters General Manager martin.peters@victorytoyota.com

August 13, 2026

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Dealership was helpful and gave me transportion home and back to dealership when my car was ready More

by turnbullthomas254
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

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Aug 17, 2026

Victory Toyota Barboursville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Martin Peters General Manager martin.peters@victorytoyota.com

April 30, 2026

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Prompt and professional! Everyone that I came in contact with was friendly, polite and asked if I needed anything. Would definitely use them again. More

by mdlawson50
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Yes
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Apr 30, 2026

Victory Toyota Barboursville responded

Thank you for highlighting our prompt and professional approach and the friendly, polite support you experienced. Alex and the rest of our service team appreciate your feedback, and we look forward to assisting you with your Toyota again. Martin Peters General Manager martin.peters@victorytoyota.com

April 30, 2026

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Although they weren't able to fix our problem with the sound system, Alex was very helpful and courteous. It was a pleasure dealing with him. More

by teresalewis
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Yes
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Apr 30, 2026

Victory Toyota Barboursville responded

Thanks for sharing your experience. We’re sorry we couldn’t resolve your Highlander’s audio issue, but we’re pleased Alex was courteous and helpful. If you’d like us to take another look, please let us know. Martin Peters General Manager martin.peters@victorytoyota.com

April 19, 2026

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Service leaders were very nice and honest. They always try to help save us money. More

by FACEMYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Smith, Michael Hamner, Drew McDaniel, Kristina Giblin, Alychia Ferguson, Sam Manning, Chris Brunetti, Andrea Zenteno

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Apr 20, 2026

Victory Toyota Barboursville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Victory Toyota Barboursville, we look forward to having you as a valued customer for many years to come! Martin Peters General Manager martin.peters@victorytoyota.com

April 19, 2026

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Very clean dealership and service center . Fast and courteous customer service care and attention to detail. Definitely will be continue coming here . More

by georgann.holbrook
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 19, 2026

Victory Toyota Barboursville responded

Thank you for highlighting our clean facility and prompt, courteous service. Alex and the team are glad the attention to detail met your expectations. We look forward to taking care of your Toyota 4Runner on your next visit. Martin Peters General Manager martin.peters@victorytoyota.com

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