Drew Russo | Page 8

Biener Audi I have been a loyal Audi customer since 2002. And wouldn't change them for the world. No matter what sales person I have they all have been remarkabl I have been a loyal Audi customer since 2002. And wouldn't change them for the world. No matter what sales person I have they all have been remarkable. Their service dept is top notch, Jonathon Pizzo (and Louie) the main reason I have been a loyal customer all these years. My current sales dept crew were also exceptional, Ross, Drew and Richie. Recommend biener to anyone who wants an audi!! More

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Audi Q3 Ross was great to work with he understands your needs and comes up with the right plan suiting your budget. the new Audi Q3 is lightning fast! Biener Ross was great to work with he understands your needs and comes up with the right plan suiting your budget. the new Audi Q3 is lightning fast! Biener Audi is the best dealer! More

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Just picked up my 3rd Audi from Biener. Ross was great! Very professional and accommodating. The entire transaction from deposit to delivery of the car was a pleasure. The serv from Biener. Ross was great! Very professional and accommodating. The entire transaction from deposit to delivery of the car was a pleasure. The service with my past 2 Audi's has been fantastic. Jeremy DeJeus has been great and provided the best service. I would highly recommend Ross, Jeremy and Biener Audi More

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Audi buying experience I had a great experience working with Ross and everyone over of Biener. They were helpful in all areas, answered all my questions and demonstrated a t I had a great experience working with Ross and everyone over of Biener. They were helpful in all areas, answered all my questions and demonstrated a ton of patience. I would have no problem going back for my next car. More

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Biener Audi/ Ross Lubell Ross of Biener Audi was very knowledgeable & accommodating. He picked up on our needs and gave us a good deal without spending a lot of time going bac Ross of Biener Audi was very knowledgeable & accommodating. He picked up on our needs and gave us a good deal without spending a lot of time going back and forth. I highly recommend Biener if you are seeking an Audi vehicle. More

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Pleasant and Efficient, Highly Recommend I had a very pleasant experience in recent car lease at Biener Audi. Ross Lubell called on Friday and scheduled the appointment with me on Saturday m I had a very pleasant experience in recent car lease at Biener Audi. Ross Lubell called on Friday and scheduled the appointment with me on Saturday morning. I was a little surprised when Ross showed me the new Q5, all improvement and new electronic tech applications meet all my needs: two bigger screens on dash board, larger leg space in the rear seat, broader rear window with better view, google map, Apple car play ...... What's more, Ross ensured that I could get this new car on the same day. And I did pick it up in the afternoon, just a few hours after signed the lease contract. I am giving a high recommendation to any one that wants a new car. At Biener Audi, you will find everything you need. More

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VERY UNPROFESSIONAL I saw a pre-owned car online and asked the Biener dealership if it was still available. They said Yes. I went to see it the next day, and called to pu I saw a pre-owned car online and asked the Biener dealership if it was still available. They said Yes. I went to see it the next day, and called to purchase it the following morning. The salesman said "Awesome!" There was a little negotiating to do so I asked him to contact his manager and get back to me. He called back 5 minutes later and said "WE HAVE A DEAL." He said, "I'm not at the office now, so will call you tomorrow for a credit card for a deposit, but the car is being held for you." When I did not hear the next day, I called him, and he said "Bad news: The car was sold." I was quite disappointed and quite surprised. When did the car get sold? And why did the manager not know that on the morning I called to purchase it? I think they just found someone who was willing to pay more for the car. Unethical, and VERY UNPROFESSIONAL. More

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Go To Biener, Go To Biener, Go To Biener!!! For years I've heard from many people, "go to Biener, go to Biener, go to Biener"... I now know why! This is the only time in my life that I left a d For years I've heard from many people, "go to Biener, go to Biener, go to Biener"... I now know why! This is the only time in my life that I left a dealership saying "wow, that was a pleasure!". Sales manager Drew Russo, Sales rep Marc Rubin and finance manager Brian Paige are all pleasant people (I also met the general manager and had some nice conversation with him). They did not start out with ridiculous numbers to cross out and play games. I came in with a number for them to match and before they knew what my number was, they quoted me the same price. These guys are friendly and nice without the lies and games of EVERY other dealer I have ever experienced. For every dealer that I've had horrible experiences with, I've met dozens of people that have had nothing nice to say either. I've always heard great things about Biener, and since I got my car from them a week ago, have run into several people already that praise them. I won't mention other dealers names however, I work in Lynbrook two minutes from an audi dealer which happened to have my car in stock. The salesman didn't know anything about the car or it's available options and the sales manager was rude and nasty. Biener is worth the 35 minute ride over the 2 minute ride (or walk). Until now I have always said "they're all the same!" or "one is worse than the next!" Biener is the exception... "Go To Biener!" More

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Well Done! Rosario Floro and Drew Russo provided exceptional service to my husband and I as we returned our current Audi and secured our brand new Audi A6. Servi Rosario Floro and Drew Russo provided exceptional service to my husband and I as we returned our current Audi and secured our brand new Audi A6. Service was prompt and courteous at each meeting. I will definitely recommend this dealership to family and friends. More

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LOVE MY NEW SQ5!!!! Had an amazing experience over at Biener last month when I purchased my new SQ5. I live 45 minutes away and passed 3 other dealerships to get there, A Had an amazing experience over at Biener last month when I purchased my new SQ5. I live 45 minutes away and passed 3 other dealerships to get there, After shopping around, nobody tried earning my business as hard as Drew and George over at Biener. Walked in knowing exactly what I wanted, and left the same day in the car I had spent months searching for at the best price around. They were easy to work with, down to earth, not pushy, professional and extremely helpful. This is my 4th Audi and will own many more, and I plan to go back to purchase all my future Audi's from them. Don't hesitate to check them out, you won't be disappointed! More

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