Duane Hess | Page 3
Sales & Leasing Consultant
Dick Genthe Chevrolet
15600 Eureka Rd.
Southgate, MI 48195
Having worked in the automotive industry in various roles since 1987, my current position as a Sales and Leasing Consultant allows me the opportunity to serve the general public by bringing that expertise to the forefront to offer a hassle free and pressure free experience with the selection of a vehicle, guidance through the financial process and continued customer service thereafter. The reviews showing on my webpage are just a small reflection of the thousands of positive customer experiences over the years that I've been associated with. If you are in the market for a new or pre-owned vehicle, please feel free to reach out to me at 734 530 2179 or email me at dhess@genthe.com. I look forward to making your car buying experience a pleasant one.
Read moreDealership Experience
11 yrs, 6 mos
Industry Experience
36 yrs, 11 mos
Languages Spoken
English
78 Reviews
Write a Review78 Reviews of Duane Hess
April 11, 2023
Duane was absolutely the best! This was my first new vehicle and there was no pressure to buy. In fact, he helped me get into the exact car I wanted with everything I wanted in it. This was my first new vehicle and there was no pressure to buy. In fact, he helped me get into the exact car I wanted with everything I wanted in it. I could not be happier with my new Chevy Trailblazer! I would definitely recommend Duane to anyone shopping for a new car. He is polite, courteous and professional. Great job! More
January 21, 2023
Duane was wonderful to work with and really went above and beyond to help me bring home the perfect vehicle for me. He communicated my next steps and kept me well informed through the entire process. I di and beyond to help me bring home the perfect vehicle for me. He communicated my next steps and kept me well informed through the entire process. I didn’t feel pressured or rushed in any way. It was a pleasure working with him and I would highly recommend him. I will be recommending him to my friends and family for sure! More
January 20, 2023
Duane was extremely helpful getting me into the exact car I wanted when no on else around could find it. From first phone call to driving my new car home, everything was handled within hours! I highly recomm I wanted when no on else around could find it. From first phone call to driving my new car home, everything was handled within hours! I highly recommend him, and will be seeing him when my other vehicle's lease is up next year! More
November 30, 2022
This is the second vehicle I’ve purchased from Duane Hess! It’s the 8th vehicle with Dick Genthe Chevrolet! My very first experience was with used cars when purchasing cars for my children. When it ca Hess! It’s the 8th vehicle with Dick Genthe Chevrolet! My very first experience was with used cars when purchasing cars for my children. When it came time for momma to get a NEW car Duane was recommended to me. I’ve not once been sorry! His handshake told me about his character! As a woman Marine I like a firm handshake. It shows respect! If you’re a woman and need a new car you definitely will NOT be sorry! He’s honest, genuine, courteous, and will put your needs first! My first car was a 2018 Chevy Equinox in 2018. This time I upgraded to the 2023 Chevy Silverado. It’s beautiful and the features are phenomenal! Duane is phenomenal! He’s definitely my car dealer from here to eternity! Duane Hess at Southgate Dick Genthe. He’s your man!! More
Other Employees Tagged: Douglas Raines, Ron Gignac, Justin Kegley
November 07, 2022
In early 2020, Genthe Chevrolet was the only dealership willing to work with me with the credit score I had at the time. Duane Hess was the salesman and he went out of his way to treat me as if I were mor willing to work with me with the credit score I had at the time. Duane Hess was the salesman and he went out of his way to treat me as if I were more than just a credit score. He got me a three year least on a Trax with a payment I could afford. Just recently I contacted him because my lease would be expiring soon. Of course, I wanted to go back to the same salesman who made the experience pleasant the last time. He asked me what I was looking for and what I could afford, and although my new payment is more than I wanted it to be, that's the nature of interest rates. I now have a 2023 vehicle with many options I hadn't expected, and Duane is always available to answer questions, and I had the car only 24 hours after we initially discussed the my lease-end options. I will go back to him when this lease expires as well, kindness and good service is something that just isn't as prevalent as it used to be. I very much recommend Duane! More
September 27, 2022
The best experience I have had at dealership by a long shot. Duane worked with me personally and made it feel like an effortless experience. Everyone was so nice and amazing all around! I recommend going shot. Duane worked with me personally and made it feel like an effortless experience. Everyone was so nice and amazing all around! I recommend going there for an awesome experience and thank Duane so much for looking out for me and giving me everything I wanted! More
Other Employees Tagged: Jon in finance was amazing as well!
September 26, 2022
Dave always goes above and beyond if you need a used decent car Dave’s the man to set you in the right one just ask for him decent car Dave’s the man to set you in the right one just ask for him More
Other Employees Tagged: Dave Teska
September 15, 2022
My husband and I have been purchasing our vehicles from Duane for years. He offer’s top notch service and goes above and beyond to satisfy his customers. He is polite and friendly. He’s the best! Duane for years. He offer’s top notch service and goes above and beyond to satisfy his customers. He is polite and friendly. He’s the best! More
August 23, 2022
Super fast service! Answered all my questions and made me feel very comfortable in my new lease. I’ve have now leased 4 vehicles through Dick Genthe. And I would 100% re Answered all my questions and made me feel very comfortable in my new lease. I’ve have now leased 4 vehicles through Dick Genthe. And I would 100% recommend Duane. More