Duane May | Page 10

Duane and Sid were incredible. They made our car buying an excellent experience. They were both very courteous and professional. At the same time easy to deal with and demonstrated They made our car buying an excellent experience. They were both very courteous and professional. At the same time easy to deal with and demonstrated exceptional listening skills to our needs. We will buy our future cars from Duane and Sid at Pat Lobby, Toyota of McKinney. More

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Responsive, polite, friendly, accommodating, accurate advertising, honest, has integrity, clean environment, good inventory, convenient location advertising, honest, has integrity, clean environment, good inventory, convenient location More

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Very clean and modern, welcoming premises. Was welcomed and provided prompt assistance immediately upon arrival. Mr. Duane May was very attentive and provided great information about the avail Was welcomed and provided prompt assistance immediately upon arrival. Mr. Duane May was very attentive and provided great information about the available auto that were available to meet our expressed desires. There was no high pressure and he provided a great buying experience. More

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Duane is very curteous. Brian is amazing. Everything was easy. No long time waiting. I am grateful. Brian is amazing. Everything was easy. No long time waiting. I am grateful. More

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Fast and easy, friendly! Thank you for coming out on the cold weather we went to different places and nobody came out so we left! Thank you for coming out on the cold weather we went to different places and nobody came out so we left! More

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Duane was very helpful through the car buying and trade in process. Made everything clear and was very communicative. in process. Made everything clear and was very communicative. More

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Duane was great! Answered all of our questions & was very kind. He made me really enjoy my time at Toyota… did not feel like a hassle. Answered all of our questions & was very kind. He made me really enjoy my time at Toyota… did not feel like a hassle. More

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Duane is very helpful and transparent when it comes to “making the deal” Would recommend a new customer to him “making the deal” Would recommend a new customer to him More

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Thank you for helping us get our new Camrys! We appreciate all you did to make sure we were happy! We appreciate all you did to make sure we were happy! More

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Sales rep Duane was very professional! The dealership otherwise, did not want to come off the price at all which is somewhat understandable due to the market. However there was a $2995 ext The dealership otherwise, did not want to come off the price at all which is somewhat understandable due to the market. However there was a $2995 extra fee that was completely not disclosed on the listed openly in the advertising sale price and could not be taken off! (Window tint, LoJack, scratch guards, and nitrogen tire fill) This fee was not clearly defined but in small print defined as dealer added option, only once you talk to a sales rep or sit down to talk numbers, is when you find out about it. Super frustrating! Overall we got what we wanted, but had to pay about $2500 more than we would’ve liked More

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