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Duane May

Overview Reviews (218) Inventory (576)

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Duane May

Duane May | Page 11

Senior Product Specialist

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

Down to earth honest guy. I have two dogs who are like my children.

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4.9

218 Reviews

Down to earth honest guy. I have two dogs who are like my children.

Overview Reviews (218) Inventory (576)

Dealership Experience

8 yrs

Industry Experience

9 yrs, 1 mo

Specialties & Trainings

20+ years in Sales

4.9

218 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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218 Reviews of Duane May

December 28, 2022

Dealership Rating

Employee Rating

Duane is very curteous. Brian is amazing. Everything was easy. No long time waiting. I am grateful. Brian is amazing. Everything was easy. No long time waiting. I am grateful. More

by Ogonna1

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Braden Sjoblom

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Dec 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Pat Lobb Toyota of McKinney are glad to have you as a customer. Tony Yazbeck General Sales Manager

November 21, 2022

Dealership Rating

Employee Rating

Fast and easy, friendly! Thank you for coming out on the cold weather we went to different places and nobody came out so we left! Thank you for coming out on the cold weather we went to different places and nobody came out so we left! More

by Rosalemus093

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 21, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

November 16, 2022

Dealership Rating

Employee Rating

Duane was very helpful through the car buying and trade in process. Made everything clear and was very communicative. in process. Made everything clear and was very communicative. More

by Christian.henriques

Recommend Dealer

Yes

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Nov 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Tony Yazbeck General Sales Manager

November 11, 2022

Dealership Rating

Employee Rating

Duane was great! Answered all of our questions & was very kind. He made me really enjoy my time at Toyota… did not feel like a hassle. Answered all of our questions & was very kind. He made me really enjoy my time at Toyota… did not feel like a hassle. More

by Mrizwan_siddiqui

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Jirani , Tony Yazbeck

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Nov 13, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Yazbeck General Sales Manager

October 29, 2022

Dealership Rating

Employee Rating

Duane is very helpful and transparent when it comes to “making the deal” Would recommend a new customer to him “making the deal” Would recommend a new customer to him More

by karlfreeman11

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 31, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your wonderful review! We are thrilled that Duane had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Karl, and we thank you for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

October 14, 2022

Dealership Rating

Employee Rating

Thank you for helping us get our new Camrys! We appreciate all you did to make sure we were happy! We appreciate all you did to make sure we were happy! More

by carriemb2

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Abraham Cisneros, Jose Facundo

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Oct 15, 2022 -

Pat Lobb Toyota of McKinney responded

Congratulations on your new vehicle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Tony Yazbeck General Sales Manager

September 21, 2022

Dealership Rating

Employee Rating

Sales rep Duane was very professional! The dealership otherwise, did not want to come off the price at all which is somewhat understandable due to the market. However there was a $2995 ext The dealership otherwise, did not want to come off the price at all which is somewhat understandable due to the market. However there was a $2995 extra fee that was completely not disclosed on the listed openly in the advertising sale price and could not be taken off! (Window tint, LoJack, scratch guards, and nitrogen tire fill) This fee was not clearly defined but in small print defined as dealer added option, only once you talk to a sales rep or sit down to talk numbers, is when you find out about it. Super frustrating! Overall we got what we wanted, but had to pay about $2500 more than we would’ve liked More

by tonyeskue

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Antonio Perez

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Sep 22, 2022 -

Pat Lobb Toyota of McKinney responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Tony Yazbeck General Sales Manager 214-544-8696 socialmedia@toyotaofmckinney.com

September 21, 2022

Dealership Rating

Employee Rating

The over all enviroment is amazing, the sales rep was awesome. Over all experience excellent awesome. Over all experience excellent More

by dfuselier6

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Antonio Perez

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Sep 21, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad Duane and Antonio was able to help, and we hope to see you again! Tony Yazbeck General Sales Manager

September 09, 2022

Dealership Rating

Employee Rating

Hasan and Norman are awesome! The dealership process was very straightforward, Hasan really went the extra mile and communicated with me the entire process. I got the truck that I The dealership process was very straightforward, Hasan really went the extra mile and communicated with me the entire process. I got the truck that I wanted, exactly how I requested it and I am very happy. More

by tony.acosta1895

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Norman Nguyen , Hasan Amarneh, norman

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Sep 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for taking the time to share your feedback with us. I am delighted to learn about youositive experience and congratulations on your new truck! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Tony Yazbeck General Sales Manager

July 15, 2022

Dealership Rating

Employee Rating

All employees I worked with were courteous and friendly, especially Duane May, my sales consultant. especially Duane May, my sales consultant. More

by Rambo

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matt Jirani

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Jul 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tony Yazbeck General Sales Manager

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