Duane Stare | Page 6

Prompt service, once I was and to get the appointment- my only complaint is how long it took- out of hand. only complaint is how long it took- out of hand. More

by SARAHOOP723 Verified Customer Verified Customer

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apparently it needed more than what they did so i asked if everything was done that my car needed serviced she said no it needed a few more things done also..i didnt wanna wait anymore they had my car for if everything was done that my car needed serviced she said no it needed a few more things done also..i didnt wanna wait anymore they had my car for a few hours already and needed it so i made an appointment for them to finish what they started. hopefully next time they will actually do all that my car needs in one appointment,instead of me having to come back again. More

by Lydia Aung-Din Verified Customer Verified Customer

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Service has gone extremely down hill lately. I recently switched to a Ford, but continue to bring my wife’s Hyundai here. I walked in for an oil change about a month ago, and was told they could I recently switched to a Ford, but continue to bring my wife’s Hyundai here. I walked in for an oil change about a month ago, and was told they couldn’t service me without an appointment (3/4 weeks wait). This has never been an issue previously. They squeezed me in for the following week. When I arrived for my appointment, the gentlemen greets me by saying, “name?” Then proceeds to tell me I have to wait for Duane, while Duane clearly looks like the only associate working, as there were people in line already. 2 other hyundai gentlemen in the service room sitting there twiddling their thumbs. Duane was great and took care of me. I waited for the car. After awhile I started seeing more and more people who came after me leave. I walked outside to check, and sure enough my car was finished and waiting and nobody notified me. So I walk back in the service room, waited 10 minutes (Duane backed up again) and FINALLY I gave up and told the other guy just sitting there i my car was done and I wanted the keys. He begrudgingly assisted. Get Duane some proper help please. But this dealership seriously sucks now. More

by DeVito5167 Verified Customer Verified Customer

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Staff are very helpful/knowledge and committed to providing the best service to their guests providing the best service to their guests More

by Vampire Verified Customer Verified Customer

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I had it all typed snd ready to go. But it erased itsekk ok’d I’m act go But it erased itsekk ok’d I’m act go More

by JESUISMART Verified Customer Verified Customer

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They forgot about my car for a full week. I had to call to ask why my car had yet to be looked at and that's when they realized they had forgotten about it. Once they realized what happened, I had to call to ask why my car had yet to be looked at and that's when they realized they had forgotten about it. Once they realized what happened, they worked quickly but if I hadn't called, who knows how long it would have sat there. More

by Chandziak Verified Customer Verified Customer

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Great customer service, timely manner of sending text messages for appointments. Quick and easy to pick up my car after being serviced messages for appointments. Quick and easy to pick up my car after being serviced More

by Dgnforce Verified Customer Verified Customer

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Customer service is excellent, they are very professional and very helpful when you need it. I'm very satisfied doing my maintenance here. Thank you. and very helpful when you need it. I'm very satisfied doing my maintenance here. Thank you. More

by sandornell Verified Customer Verified Customer

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I was kept appraised of what was happening every step of the way. Both Duane Stare and Austin Lemke were professional and courteous at all times. the way. Both Duane Stare and Austin Lemke were professional and courteous at all times. More

by GULFBUDS Verified Customer Verified Customer

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This dealership was extremely helpful in getting me a car to and from work, and arranging it all. Everyone was friendly and the service was wonderful. to and from work, and arranging it all. Everyone was friendly and the service was wonderful. More

by arb12345 Verified Customer Verified Customer

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