Duane Stare
Duane Stare at Gettel Hyundai of Sarasota

Duane Stare | Page 5

Assistant Service Manager

Gettel Hyundai of Sarasota

4733 Clark Road
Sarasota, FL 34233

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rated
62 Reviews

Dealership Experience

4 yrs, 1 mo

Languages Spoken

English English

not yet
rated

62 Reviews

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62 Reviews of Duane Stare

April 15, 2023

Dealership Rating
Employee Rating

From The process of calling to make an appointment to having the service done was a very nice experience. More

by Emmymilkent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2023

Emmymilkent responded

My response

April 13, 2023

Dealership Rating
Employee Rating

Good customer service fast service the attention is special with all courteous people working there More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Slayback, Ryan Verville, Daniel Zamora , Benjamin Anderson, Angelina Bigi, Melanie Brennan

Apr 24, 2023

Gettel Hyundai of Sarasota responded

We are glad to be a part of your pleasurable experience. We hope to continue serving you for many years to come.

March 18, 2023

Dealership Rating
Employee Rating

The team at the Hyundai dealership were very wonderful , friendly, helpful and respectful! Thank you very much too a great team! More

by allysonmacri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Slayback, Ryan Verville, Daniel Zamora , Benjamin Anderson, Melanie Brennan, Anthony Luna, James Mccormick

Mar 23, 2023

Gettel Hyundai of Sarasota responded

Your kind words for our Team are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service.

March 07, 2023

Dealership Rating
Employee Rating

I appreciate the courtesy of the staff at the dealership. All my interactions with the service techs have been great. More

by Nancyflynnrpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Slayback, Ryan Verville, Daniel Zamora , Benjamin Anderson, Melanie Brennan, Anthony Luna, James Mccormick, John

Mar 17, 2023

Gettel Hyundai of Sarasota responded

Thank you for taking the time to write this review of our Dealership. Delivering great customer service is our top priority, so we are thrilled to know that you are satisfied. We will be here to serve you again. Thank you!

February 26, 2023

Dealership Rating
Employee Rating

I made an appointment to get a windshield wiper fluid reservoir to be put in. They made me wait 2 hours to tell me that they didn’t have the part and to come back 2 days later so that they could put in f More

by Loseealex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 17, 2023

Gettel Hyundai of Sarasota responded

This is Melissa Bonner, Customer Relations Manager here at Gettel Hyundai of Sarasota. I am so sorry for the frustration you encountered with our Service Department, and I will review your feedback with our Service Manager. I am sorry to hear that you won't be returning. Thank you for making us aware of this situation. It's very important that we know.

February 06, 2023

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Employee Rating

The service was excellent and I highly recommend Gettel Toyota for all your service needs. More

by PGA1995.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Slayback, Ryan Verville, Daniel Zamora , Benjamin Anderson, Melanie Brennan, Anthony Luna, James Mccormick

Feb 08, 2023

Gettel Hyundai of Sarasota responded

We thank you kindly for your business! Our Team will be here to serve all of your future automotive needs!

January 30, 2023

Dealership Rating
Employee Rating

I have been dealing with Gettel for many years. .... Because of the service department, I continue to buy my new vehicles from Gettel More

by NJPARADIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota as your sales and service center! We look forward to serving you for all the years and miles ahead!

January 15, 2023

Dealership Rating
Employee Rating

Very poor customer service No communication. Can not contact them Would never purchase a car from again. More

by Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melanie Brennan

Jan 16, 2023

Gettel Hyundai of Sarasota responded

Our team here at Gettel Hyundai of Sarasota pride ourselves in great customer service, so it is very disappointing to see this low rating. With proper feedback we can make your future experiences better. Please reach out to our Customer Relations Manager at mbonner@gettel.com. Your business and satisfaction are important!

January 14, 2023

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Employee Rating

I have been dealing with Gettel for many years and through several vehicles. Never had a problem with the service department. More

by NJPARADIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Gettel Hyundai of Sarasota responded

We appreciate your loyalty to our service center! We are happy to hear that you continue to have good experiences at each visit. We look forward to serving you again at your next appointment!

January 05, 2023

Dealership Rating
Employee Rating

Personable staff, happy with work performed, service writers have to be in more communication with customers when keeping vehicles for extended warranty work. More

by ANTHONYL1249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Gettel Hyundai of Sarasota responded

We take pride in providing outstanding service to our customers and are very happy that you are satisfied. Thank you for choosing Gettel Hyundai of Sarasota!

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