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Duc Nguyen

Overview Reviews (116) Inventory (134)

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Duc Nguyen

Duc Nguyen | Page 9

Finance

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.8

116 Reviews

Overview Reviews (116) Inventory (134)

Dealership Experience

2 yrs, 5 mos

Industry Experience

14 yrs, 2 mos

4.8

116 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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116 Reviews of Duc Nguyen

October 03, 2024

Dealership Rating

Employee Rating

They were very helpful and helped me get into my new truck with a great price truck with a great price More

by andrew0107

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Rojas, Joseph Gotti , Angel Bocardo, Christian Gutierrez

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Oct 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Andrew! We at Diamond Chevrolet of San Bernardino are thrilled to hear that you found our team helpful and that you were able to get a great price on your new truck. We appreciate your business and look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 30, 2024

Dealership Rating

Employee Rating

Really good costumer service made me feel Comfortable, they answered all my questions and made it possible for us to get a new car for real 2024 ! they answered all my questions and made it possible for us to get a new car for real 2024 ! More

by daneliarodri12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathan DeSimoni , Sean Henderson

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Oct 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful feedback! I'm thrilled to hear that you felt comfortable and that our team at Diamond Chevrolet of San Bernardino was able to answer all your questions. I'm excited for you to enjoy your new 2024 car! I appreciate your support and look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 30, 2024

Dealership Rating

Employee Rating

I really like the help that I got from James who works with the Internet sales. He was wonderful and everything that he did. with the Internet sales. He was wonderful and everything that he did. More

by dldlear

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Postle

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Oct 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with James in our Internet sales department at Diamond Chevrolet of San Bernardino. He truly strives to provide exceptional service, and it's great to know that he made a positive impact during your visit. I look forward to assisting you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 27, 2024

Dealership Rating

Employee Rating

I had the pleasure of working with Griselda Reyna at Diamond Chevy on this past Labor Day. From the get go I felt very comfortable & it didn't feel like I was actually at a car dealership as it was a 10 Diamond Chevy on this past Labor Day. From the get go I felt very comfortable & it didn't feel like I was actually at a car dealership as it was a 100% enjoyable, positive experience. Griselda not only made it a stress free experience, but she also listened to my concerns and she was very knowledgeable of the vehicles that may be a good fit for me. I would highly recommend seeking her out. It was actually the most pleasant experience that I've ever had buying a car, which most of us dread! Thank you again Griselda! More

by marz8822

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eddie Brady, David De La Mancha, Griselda Reyna

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Sep 30, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Griselda at Diamond Chevrolet of San Bernardino. It's great to know she made the car-buying process enjoyable and stress-free for you. We truly appreciate your recommendation, and we look forward to assisting you again in the future. Enjoy your new vehicle! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 27, 2024

Dealership Rating

Employee Rating

Nice dealership awesome employees was offering water and they all did their best to make sure I got a good deal they all did their best to make sure I got a good deal More

by markaigentry15

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean K Henderson, Zach Lapit

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Sep 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I appreciate you taking the time to share your experience at Diamond Chevrolet of San Bernardino. It's great to hear that our team made you feel welcome and was dedicated to helping you get a good deal. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 27, 2024

Dealership Rating

Employee Rating

I was very pleased with Eddie, my service associate, whom listened to my concerns and saw to it that they followed through. I left out one star however because I am awaiting my spare fob delivery. Upon purch listened to my concerns and saw to it that they followed through. I left out one star however because I am awaiting my spare fob delivery. Upon purchasing my Trailblazer there was a mix up when they had to pick up my car at the Banning dealership-- one of the fobs was for another Trailblazer on that lot, which has since sold, so they were trying to track that owner down to get my correct fob and give them the incorrect fob I had for my Trailblazer and that one matches their vehicle. I don't understand why I couldn't just get a new reprogrammed fob right there and then when I took my car in for service. I hope I don't loose my one & only fob while I wait. More

by marz8822

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eddie Brady, David De La Mancha, Griselda Reyna

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Sep 28, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I'm glad to hear that Eddie provided attentive service and listened to your concerns regarding your Trailblazer. I understand your frustration about the spare fob situation and appreciate your patience as we work to resolve this mix-up. Your feedback is valuable to me, and I am committed to ensuring you receive the correct fob as soon as possible. If you have any further questions or need assistance, please don't hesitate to reach out to me at Diamond Chevrolet of San Bernardino. Thank you again for your support! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 25, 2024

Dealership Rating

Employee Rating

We had a pleasant experience. The whole process was quick and painless. Will definitely buy from there again The whole process was quick and painless. Will definitely buy from there again More

by adicristi72

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cameron Smith

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Sep 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience at Diamond Chevrolet of San Bernardino and that the process was quick and painless. We look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 24, 2024

Dealership Rating

Employee Rating

Took care of me got me the best deal for my situation, I highly recommend. highly recommend. More

by romerog2017

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Timothy Kubo

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Sep 25, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm so glad to hear that we could get you the best deal for your situation. Your recommendation means a lot to me at Diamond Chevrolet of San Bernardino. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 02, 2024

Dealership Rating

Employee Rating

Great service. Very helpful staff and affordable prices. I'll be back for my next vehicle Very helpful staff and affordable prices. I'll be back for my next vehicle More

by BWPAUGH

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angel Bocardo, Ricardo Eudave

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Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that you experienced great service and found our staff helpful at Diamond Chevrolet of San Bernardino. I look forward to assisting you with your next vehicle purchase. Please don’t hesitate to reach out if you have any questions in the meantime! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 13, 2024

Dealership Rating

Employee Rating

Excellent customer service, they have what I was looking for, reasonable prices on the cars for, reasonable prices on the cars More

by cecylia cabrales

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ruben Bugarin Ramos , Jonathan Garcia

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Aug 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Cecylia, for your wonderful review! I'm thrilled to hear that you experienced excellent customer service and found exactly what you were looking for at Diamond Chevrolet of San Bernardino. We pride ourselves on offering reasonable prices and a great selection of vehicles. I hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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