Duke Huffman

Very nice and quick! All of the workers are nice and friendly. Very clean too. All of the workers are nice and friendly. Very clean too. More

by judy.arndt Verified Customer Verified Customer

Report | Print

I always have a good experience at Boucher when I bring my cars in to get fixed really appreciate the people there my cars in to get fixed really appreciate the people there More

by JACKSONJOHN4719 Verified Customer Verified Customer

Report | Print

When I needed the lower engine block on my Titan replaced in 2022, the current service center manager wasted hours of my time because he wouldn’t return some of my communications and he lied to me. Recently, in 2022, the current service center manager wasted hours of my time because he wouldn’t return some of my communications and he lied to me. Recently, I contacted the owner loyalty manager because one of my locking lug nuts was missing after a tire rotation. She said she’d have the part mailed to me, but she never did. She didn’t respond to my communications until I filled out an online form on the dealer’s website to indicate my concerns. More

by autobuyer12 Verified Customer Verified Customer

Report | Print

Mr.kent was amazing his service and accuracy was amazing and other staff was great 👍 and other staff was great 👍 More

by mkserb1954 Verified Customer Verified Customer

Report | Print

Work was done in good time. However, I was never informed of the 3% up charge if using a credit card. I was also shocked at new charges for shop clothes, etc. These incidenta However, I was never informed of the 3% up charge if using a credit card. I was also shocked at new charges for shop clothes, etc. These incidentals are ridiculous to add. Am very disappointed- as a long time customer. More

by Jane Verified Customer Verified Customer

Report | Print

My vehicle sustained body damage by the dealership during an oil change and tire rotation. After 2.5 hours of waiting I was finally notified of the damage. The dealership kept my vehicle to complete repairs an oil change and tire rotation. After 2.5 hours of waiting I was finally notified of the damage. The dealership kept my vehicle to complete repairs and instead of completing the repairs themselves sent my vehicle to MAACO. The repair and paint were done horribly and after coming to pick up my vehicle the dealer said they would keep it and do repairs on the initial repair. I returned to get my car a second time and my vehicle’s plastic molded mud flap that been damaged was still scratched and falling off and another portion was still not replaced. After I once again pointed out the damaged pieces the dealership then kept my vehicle again to order parts and replace the damaged pieces. Finally after over a month of dealing with the damage the dealership caused to my vehicle and attempting to contact various managers throughout Boucher my vehicle was repaired. EXTREMELY disappointed !!! More

by CARILEEMARIE Verified Customer Verified Customer

Report | Print

Kory is polite and professional. He explains everything and stays on top of the process. He explains everything and stays on top of the process. More

by DELORESPUMPHREY958 Verified Customer Verified Customer

Report | Print

We received exceptional customer service from Scott Foote as well as the Finance person and other personnel were cordial and friendly. Scott is an exceptional person that makes him a great sales person as well as the Finance person and other personnel were cordial and friendly. Scott is an exceptional person that makes him a great sales person More

by GUMIENY.TERI Verified Customer Verified Customer

Report | Print

The entire time my service technician was working on my car. He was in conversation with other mechanics and other people passing by. The oil change and tire rotation literally took about a half hour longe car. He was in conversation with other mechanics and other people passing by. The oil change and tire rotation literally took about a half hour longer because of how many times my mechanic would stop and just engage in conversation with the mechanic next to them. You literally have a window where you can view the mechanics and they still feel that that it’s OK to chat with other people while your car is being worked on. After getting back in my car, the radio station was changed from a.m. to FM rock channel. My seat position was changed, and my main display on my dashboard was changed. Why would you change somebody’s radio station. Why is that so important for 10 minute Test drive, especially if you are taking it for a test drive and trying to listen to the vehicle. The first oil change you did a year ago, I went home with the vehicle and found an oil puddle underneath my truck on a brand new concrete garage floor. Now I am seeing leak spots on my garage floor. I can no longer take my car to your dealership as I don’t think you are truly focused and providing the best experience. This is a 2024 Nissan should not have any leaks other than air-conditioning water vapor. At this point, I don’t feel comfortable taking it back there for you to even investigate what’s leaking. More

by Anbarnes1 Verified Customer Verified Customer

Report | Print

I was greeted promptly. They were able to complete my oil change and tire rotation quickly and accurately. They were able to complete my oil change and tire rotation quickly and accurately. More

by MACY.VERHEIN Verified Customer Verified Customer

Report | Print