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Duncan Howard
Duncan Howard at Subaru of Little Rock

Duncan Howard | Page 5

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Duncan Howard

December 21, 2025

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Employee Rating

Always quick and efficient and provide great communication. Thanks so much for making it so easy to take care of my Subaru. . More

by DHink
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Service Time
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Recommend Dealer
Yes
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Dec 21, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 19, 2025

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Employee Rating

Very happy overall with the communication provided by the dealer regarding vehicle updates. Great job! More

by cstokes307
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 16, 2025

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Friendly and caring employees. Nice interior, clean, easy to navigate. Lots of amenities like vehicle loaner, snacks and coffee, small offices with desks. Pet friendly, great envir More

by sjvinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maintenance greeters with additional information

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Dec 16, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 13, 2025

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Employee Rating

Duncan kept me informed about everything goin on with my Outback. The techincian did a great job with the video of my car and showing me all the problems. I would highly recommend Subaru to anyone. More

by STKIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 08, 2025

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Employee Rating

Th is dealership & the people who work there are amazing. The service, communication, and inspection video are unique and impressive aspects of Subaru of LR compared to any other dealership. Thanks guys! More

by kxpaige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Smith, Gage Scott, Burt Prickett , Omar :)

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Dec 08, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 06, 2025

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Employee Rating

Great communication with repair status. Duncan was very busy but kind and responsive to my needs. More

by deborahsparling
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Tarkington

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Dec 06, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 01, 2025

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Employee Rating

Duncan was very gracious, but the wait time was much longer than expected. It seems that making an appointment for a set time should prevent such long wait times. More

by vforster19
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2025

Subaru of Little Rock responded

Thank you so much for your kind words for Duncan, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 29, 2025

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Employee Rating

Fast and friendly service, all employees were helpful, awesome waiting area, car service was explained completely and included a video. More

by marniejohnson2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 21, 2025

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Employee Rating

Superb service especially the video of the underside of my car! It was greatly appreciated. More

by CARLA.LOURAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

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Nov 22, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 19, 2025

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Employee Rating

Duncan was great, patient and communicated clearly all the info. I hope to have him again in the future. More

by Goffp18
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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