Duncan McPhail | Page 7

What an incredible dealership, we have leased three cars now from Crest. With today’s technology, I was approach by numerous dealers in the Dallas area, none of the the others could match Crest’s level of s now from Crest. With today’s technology, I was approach by numerous dealers in the Dallas area, none of the the others could match Crest’s level of service. With included service and Zaktek the car will always look like new.. Great car great dealership Call Duncan McPhail or Billy Delgado and be amazed by the service, More

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Great experience overall! Max did a great job demonstrating the vehicle and features. The finance process was quick and painless I love my new S60 demonstrating the vehicle and features. The finance process was quick and painless I love my new S60 More

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Brandon from Crest Volvo reached out to me on 4/8 Wednesday afternoon as my lease was coming to to and end in a few months. He told me all the lease specials they were having including the pull ahead Wednesday afternoon as my lease was coming to to and end in a few months. He told me all the lease specials they were having including the pull ahead program that Volvo offers for their customers which allows them to get into a new vehicle sooner than the lease expiration date. When I told Brandon what my wife and I were looking for including payment, he set out quickly to get things in motion. I received a follow up call from the new car sales director Justin Wilcher to make sure all my questions were answered including reassurance that my business was top priority. Within hours I received pictures of a 2020 XC40 with all the things that my wife and I were looking for and nothing over the top as he knew price was important. He sent me over a quote as well including a breakdown of all numbers as transparency is priority to them. My wife and I reviewed everything and slept on it for a day. We called them Friday morning 4/10 to let them know we would be dropping off our current lease for turn in inspection and only had an hour. Justin and Brandon scheduled the inspection and had the XC40 that was selected up front ready to go for a test drive (which we took home for part of the afternoon to test out). We were in and out in 37 minutes!! We submitted our credit online and and decided to lease the new XC40. We came in at 5:15pm to sign paperwork with you the financial director Jeremy and officially take the new vehicle. Jeremy was so professional and kept everything simple with no over selling. We were done by 6:05 pm with keys in our hand to a clean and gassed up new XC40. My wife is happy and ecstatic on how easy it was and painless. I’m happy with the professionalism, pricing, and sincerity of the dealership. Before we left, the General Manager Duncan came out and thanked us for our repeat business and provided us his card. It’s nice to know in today’s world dealerships still believe in family and taking care of their customers as such. Thanks again Brandon, Justin, Jeremy, Duncan and all of Crest Volvo. More

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Go see David Bulkeley if you're in for service. Great experience. Professional and proficient. Always an easy process even during peak times when there's a lot of traffic. Keep up the great work! experience. Professional and proficient. Always an easy process even during peak times when there's a lot of traffic. Keep up the great work! More

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Excellent customer service. Barry confirmed a trade in value for me prior to my arrival. I drove over two hours to purchase from Crest. It was late and due to my long drive home they offered to send some value for me prior to my arrival. I drove over two hours to purchase from Crest. It was late and due to my long drive home they offered to send someone to my home for the paperwork to be done the next business day so my mother and I could get home before midnight. I wanted a few changes to the car so they also offered to have someone bring me a loaner car and take mine back to the dealership. Everyone I came in contact with was kind and respectful. More

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Awesome Service & Expertise. They were able to help me transition to a Beautiful S90 SUCCESSFULLY...It was Awesome Experience All Around. Thanks Crest Volvo. Tara Lockhart transition to a Beautiful S90 SUCCESSFULLY...It was Awesome Experience All Around. Thanks Crest Volvo. Tara Lockhart More

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Outstanding customer service. Very professional employees that valuedmy time and patronage. Crest Volvo Cars is the only dealer i will buy from. I have purchased many cars here and have always been treated w that valuedmy time and patronage. Crest Volvo Cars is the only dealer i will buy from. I have purchased many cars here and have always been treated with the utmost respect. More

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I got my second, new XC90 at Crest Volvo in Plano. I would highly recommend this dealership; great experience and of course, love the car! would highly recommend this dealership; great experience and of course, love the car! More

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Provides great service every single time, I bought my last 4 cars from Crest, would not go to any other dealer! Very pleased with their vehicles and service last 4 cars from Crest, would not go to any other dealer! Very pleased with their vehicles and service More

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Over the last 10+ yrs, we’ve leased 5 Volvos from Crest. Barry Pinlac has always been our guy. I wouldn’t consider anyone else. Barry Pinlac has always been our guy. I wouldn’t consider anyone else. More

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