Dureen Olson | Page 22

By far the most professional time efficient people I have ever had the pleasure of transacting business with. Clear, communication skills and I felt that my presence was valued. No pushy sales techniques and ever had the pleasure of transacting business with. Clear, communication skills and I felt that my presence was valued. No pushy sales techniques and honored the fact that my time was important. Will purchase my next vehicles here and recommend the Dureen and Debra Coulter team to my friends and relatives. Sincerely yours Very Happy More

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Dureen was very pleasant to work with during the car purchase. I did not feel rushed to make a decision. The bookkeeper was very organized with the transaction paperwork. Thank you! purchase. I did not feel rushed to make a decision. The bookkeeper was very organized with the transaction paperwork. Thank you! More

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I had a great experience working with Dureen. I initially went to the dealership set on buying a sedan or coupe. Then after driving them and talking to friends I decided I needed to expand the opt initially went to the dealership set on buying a sedan or coupe. Then after driving them and talking to friends I decided I needed to expand the options, so I went back again and drove an SUV (which is what I have been acustomed to driving. She was so patient with me. She answereed all my questions and returned all my phone calls. She is a great representative for your company. More

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I trade at Coulter because of these two people. Coulter has always had great cars and service but what makes the difference to me are these two people. The sales process is not adversarial but a professio has always had great cars and service but what makes the difference to me are these two people. The sales process is not adversarial but a professional experience where everything is above board and a fair price is agreed upon. Having bought cars from them before I have seen the follow up service they provide and they are never too busy to help answer a question about the car. My wife who drives a car bought from Doreen feels very comfortable at Coulter where at other dealers she would always want me to take care of things. We have found dealing with Coulter, Doreen and Debra to be such a better experience than any other luxury car dealer we have ever used. More

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I was in the market for a 2011 CTS-V, so I planned to visit all Cadillac dealerships in Phoenix. I started with Coulter, went to others, then returned to Coulter to make the purchase. The friendliness he visit all Cadillac dealerships in Phoenix. I started with Coulter, went to others, then returned to Coulter to make the purchase. The friendliness here compared to other dealers is what made me decide to buy here. The other dealerships made me stand around, basically accused me of lying, and were generally rude because they were so misinformed as to think they had the only Black Diamond CTS-V in Phoenix (which Coulter also had). The buying experience was great as they did everything possible to make it easy. The reason I decided to write this review was because of the service you receive when you BRING YOUR CAR BACK. I had some light paint damage and was looking to get it buffed, after calling Coulter they told me to bring it in and they would fully buff, polish and detail the car. ***FOR FREE*** I recently also purchased a high-end German sports car, and the service at Coulter is so many times better than the service there that instead of buying a Porsche SUV next, I will be buying an Escalade from Coulter. More

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