Dustin Herndon | Page 34

Usually I whine alot.. I usually whine a lot about customer service, but I can't find one flaw in this dealership! By far, the best experience in Burleson dealerships! I was I usually whine a lot about customer service, but I can't find one flaw in this dealership! By far, the best experience in Burleson dealerships! I was so happy that I bought 2 vehicles from Family Toyota.  I got to meet all the staff, including the owner,  Skip, who was very down to earth and welcoming.  I worked with Vu, worked one deal and he was so easy to work with,  got me exactly what I needed.  My other deal was with Manny, who was equally friendly and gave me another great deal.  Christina Mickens is who I met in the end and she was friendly and welcoming.  Derrick Mickens was very accommodating every time I've come in.  I met all the mechanic staff and they were friendly. Wonderful experience! More

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Great Dealership and Staff I leased a new 2015 Toyota Avalon and my son purchased a used 2007 Toyota Avalon. Rudy Ceniceros is the sales representative and Dustin Herndon was th I leased a new 2015 Toyota Avalon and my son purchased a used 2007 Toyota Avalon. Rudy Ceniceros is the sales representative and Dustin Herndon was the Sales Manager that I dealt with and they are both top notch in what they do. I have bought 7 vehicles from these two individuals in the last 5 years and am very happy with their expertise and service. Since Family Toyota of Burleson opened up and these two gents are now assisting customers there, I will take my business to Family Toyota even though it is a bit further to drive. The dealership is very nice and has a friendly and helpful staff. When you walk in you feel right at home. Five Stars for this top notch establishment!!! More

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Family Toyota of Burleson - Awesome! Honestly cannot describe in words how great this experience was for my wife and I. We first looked on the website and were very pleased and surprised Honestly cannot describe in words how great this experience was for my wife and I. We first looked on the website and were very pleased and surprised with the user friendliness of it as far as finding the make and model we were searching for and the option it gives you to see all the payment options, trade in values, interest rates, etc. That was just the beginning of it. After we had found the car we wanted, we called and were set up with Dustin Herndon and Jeff Raim. I cant speak highly enough of each of these men and the true professionalism and knowledge they each have as well as being honest and genuine throughout the whole process. You can tell they truly love what they do and they treat you like a person should be treated. They are not pushy and do not give you and false information or try and persuade you into doing something that will not benefit you. Each employee we met has a true love for what they do and are happy to be there doing their job. I think that starts from the top and trickles down into each employee. Skip Jabbar has truly done a fantastic job in opening and running/owning this dealership and you can see that in his employees by the way he treats them and you can see it in their work ethic and passion for their job. This is our first car my wife and I have purchased together and we have a 1 yr old daughter so it really is our first "family car" and we couldn't have bought it at a better place. This is the first car of many we will buy in our lifetime from Family Toyota. They really do treat you like family and my wife and I are looking forward to a lifetime relationship with Family Toyota of Burleson and all their wonderful employees. More

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A refreshing change of pace We have worked with a lot of different dealerships. Family Toyota of Burleson is in a league of their own. Everything from the amazingly friendly staf We have worked with a lot of different dealerships. Family Toyota of Burleson is in a league of their own. Everything from the amazingly friendly staff (Josh Tackett) to the philosophy entrenched in their processes. It is clear that this dealership will be a stand out. We will definitely be back. More

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2015 Highlander We purchased our new 2015 Highlander from Family Toyota and are very happy that we did. All the staff was cyeti oust and nice. Great looking facility. We purchased our new 2015 Highlander from Family Toyota and are very happy that we did. All the staff was cyeti oust and nice. Great looking facility. More

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