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Dustin Klimek
Dustin Klimek at Metro Nissan of Dallas

Dustin Klimek | Page 10

General Manager

Metro Nissan of Dallas

4707 Lyndon B Johnson Fwy
Dallas, TX 75244

4.8
127 Reviews
4.8

127 Reviews

Write a Review

Dealership Experience

6 yrs, 1 mo

Industry Experience

28 yrs, 3 mos

127 Reviews of Dustin Klimek

February 24, 2023

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Employee Rating

Jairzo was VERY punctual, professional , detail oriented and stayed consistent with my service visit and made my experience turnout to a better pleasure of experience . Went the extra mile to do his researc More

by breezy_bre09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairos

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Feb 27, 2023

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 21, 2023

Dealership Rating
Employee Rating

Jairo Sanchez did a great job working with me and my vehicle. I'm sure he'd be excellent for everyone just like he was with me and my vehicle! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2023

Metro Nissan of Dallas responded

Hello Denise, we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2023

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Employee Rating

Always welcoming and a fun experience. They work as a team and get the job done. Friendly and knowledgeable. Clean and comfortable environment. The best Nissan. More

by kathymermaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2023

Metro Nissan of Dallas responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2023

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Employee Rating

These guys were amazing! I definitely recommend them when buying a car! Thank you so much Metro Nissan of Dallas! More

by jenniferlynn3221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 20, 2023

Metro Nissan of Dallas responded

Hi, thank you so much for your positive comments about Metro Nissan Of Dallas! Thanks for the recommendation, and have an amazing day!

February 14, 2023

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Employee Rating

I was sold a truck that stop working , after a few days. Employees Fred Robinson and Sonya Johnson provide very unprofessional services and try playing games with my refund. More

by Shell B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Fred Robinson and Sonya Johnson

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Feb 14, 2023

Metro Nissan of Dallas responded

Hello Shell B., Please accept our apology for any misunderstanding that you encountered. After several days of ownership, you towed your vehicle to us. We agreed to make things right and replace the battery at our cost, however you advised me that you wanted nothing further to do with the vehicle and wanted a check cut for the down payment. I advised and you understood that we could only refund the down payment back to the payment method you used. You advised that you cancelled the CC that was used 2 days after the transaction. Since you agreed that we would help you find another vehicle there was no further discussion with myself regarding the down payment until yesterday, 2/13/2023. You desired to test drive a 2014 Jetta and was advised by myself that our Sales Mgr., Fred Robinson would reach out to you to see if you qualified and if approved your down payment would go toward the new purchase. Fred Robinson notified you 3 hours before your arrival that unfortunately the vehicle had been sold. You showed up upset that it wasn't available explaining that the salesman had communicated (in error) that it was and at that time you demanded a refund. We politely rectified the situation and your $1,000 down-payment refund was processed on 2/13/2023 back to a new CC that you provided. Sincerely, Sonya Johnson Owner Loyalty Manager Metro Nissan of Dallas

February 12, 2023

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My service was excellent from the beginning to the end! Excellent service, customer for life More

by CANDORIS48
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Service Communication
Recommend Dealer
Yes
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Feb 14, 2023

Metro Nissan of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 07, 2023

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Employee Rating

Customer service is great, now prices are kind of expensive, almost double of for expample a Honda dealer. More

by alejosac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2023

Metro Nissan of Dallas responded

Hi, thank you so much for your positive comments about Metro Nissan Of Dallas! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2023

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Employee Rating

The staff was very welcoming and informative. Communication was clear about repairs on my vehicle and the service was great! More

by Douye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Sanchez

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Feb 05, 2023

Metro Nissan of Dallas responded

Hi Douye, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2023

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Employee Rating

Fabian is amazing he will go above and beyond to help you feel welcome and solve any issues you may have! Highly recommend going for service. More

by Barbaragalizia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabian

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Feb 05, 2023

Metro Nissan of Dallas responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2023

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Employee Rating

The entire process was quick and easy. I completed most of the paper work online. I was at the dealership less than two hours. More

by Kendrandangelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John harvey

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Jan 25, 2023

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

Jan 25, 2023

Kendrandangelo responded

The entire process was quick and easy. I completed most of the paper work online. I was at the dealership less than two hours.

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