First I was met by a sales analyst who tried to tell me
my insurance was expired, he went on to tell me that’s my car didn’t pass inspection because I needed tires, tried to sale me a battery when it’s not
my insurance was expired, he went on to tell me that’s my car didn’t pass inspection because I needed tires, tried to sale me a battery when it’s not having any problems, and tried to up sell me I get my car back and I have several items missing from my vehicle, never had problems before been going there since my purchase of the vehicle, but this lying to up sales , I won’t be back again, lost my business
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by pattwoodard
Other Employees Tagged:
Jay sSanchez
Apr 27, 2023 -
Metro Nissan of Dallas responded
Patt Woodard,
Please accept our sincere apology for how this service visit went. It is definitely not the experience we want for you. Please reach out to us at (972) 450-2400 x2743 at your earliest convenience to discuss how we can turn this experience into a positive one. We value you as a customer and appreciate you taking the time to give us your feedback.
Sincerely,
Metro Nissan of Dallas
Service was quick and informative!
I normally make an appointment when needing maintenance on my vehicle but this time I didn’t have any time to and decided to see if I could via walk-
I normally make an appointment when needing maintenance on my vehicle but this time I didn’t have any time to and decided to see if I could via walk-in. Management quickly greeted me with a smile and asked how they could service me and assigned a service advisor, Jarryd to me right away. I explained what I needed and he informed how long it would take and if any other issues were found I would be texted them and the process time of my vehicle as it’s being serviced. I truly like being able to see/know from point to point how my vehicle is being fixed from the seat of my chair in their waiting room. I did have one additional small issue that I was texted and it made it so easy to agree or disagree with fixing it, which I did. I was even discounted off of my service in addition to my points. I was in and out within minutes of the time frame I was told! I continue to have great and friendly service every time I come to Nissan.
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by mmlinebarger
Service Price Transparency
Other Employees Tagged:
Jarryd Roberts-Poulin
Apr 20, 2023 -
Metro Nissan of Dallas responded
Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support.
Sincerely,
Metro Nissan Of Dallas
Jarryd was extremely helpful and was able to answer all
of my questions. Customer service was 10/10!
of my questions. Customer service was 10/10!
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by palcu_lois
Apr 20, 2023 -
Metro Nissan of Dallas responded
Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support.
Sincerely,
Metro Nissan Of Dallas
The experience was good.
The staff was great. They kept the waiting customer informed on their vehicle.
The staff was great. They kept the waiting customer informed on their vehicle.
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by gloriadeanaddison
Service Price Transparency
Other Employees Tagged:
Service forgot name
Apr 20, 2023 -
Metro Nissan of Dallas responded
Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support.
Sincerely,
Metro Nissan Of Dallas
Was so fast an easy walked in 8am was out by 9am .
Great Service! Car feels new
Great Service! Car feels new
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by SabrinaCole15
Apr 20, 2023 -
Metro Nissan of Dallas responded
Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support.
Sincerely,
Metro Nissan Of Dallas
Great service in a timely manner.
Excellent reception and follow up. Staffs are patient in explaining your vehicle condition and recommendations.
Excellent reception and follow up. Staffs are patient in explaining your vehicle condition and recommendations.
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by geoazike
Service Price Transparency
Apr 20, 2023 -
Metro Nissan of Dallas responded
Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support.
Sincerely,
Metro Nissan Of Dallas
Very nice customer service.
The car was ready in a good time like an hour.
The car was ready in a good time like an hour.
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by paola
Service Price Transparency
Apr 20, 2023 -
Metro Nissan of Dallas responded
Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support.
Sincerely,
Metro Nissan Of Dallas
Dustin was awesome, he made sure I was well taken care.
Never pressured me to try and buy anything I didn’t want to. But did recommend certain things just to keep me aware. Metro Nissan is the place to go!
Never pressured me to try and buy anything I didn’t want to. But did recommend certain things just to keep me aware. Metro Nissan is the place to go! Service is just so great!
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by desireahlewis
Service Price Transparency
Apr 20, 2023 -
Metro Nissan of Dallas responded
Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support.
Sincerely,
Metro Nissan Of Dallas
I have being going to this dealer for my Nissan rogue for
so many years. The new owner is super nice and taking good care of their customers. Highly recommended. Will definitely come back.
so many years. The new owner is super nice and taking good care of their customers. Highly recommended. Will definitely come back.
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by YK
Service Price Transparency
Apr 20, 2023 -
Metro Nissan of Dallas responded
Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support.
Sincerely,
Metro Nissan Of Dallas
Outstanding service and communication!
I went in for an extra key for my car. Got it in record time and they were able to work in a few more things that I wanted done. All in all a great e
I went in for an extra key for my car. Got it in record time and they were able to work in a few more things that I wanted done. All in all a great experience.
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by Lindaberry55
Service Price Transparency
Apr 08, 2023 -
Metro Nissan of Dallas responded
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!