Dustin McVicker | Page 13

Just in for an oil change, tire rotation, check out engine I give Mears Nissan a 5-star because I believe the Salespeople, Managers, and Service Department individuals truly care about their customers and what I give Mears Nissan a 5-star because I believe the Salespeople, Managers, and Service Department individuals truly care about their customers and what their needs are and are able to achieve those needs and goals of the customer. I have had four Nissan's, two Altima's, a Rogue SL, and now I drive a Murano Platinum AWD. I absolutely love it, I feel the price I paid was reasonable and within my budget, no pressure at all to buy or lease, and the salespeople are very patient, take their time, explain and answer all your questions you may have. Believe me, I take my time and I have a lot of questions. I am big on professionalism, no hard pressure, the customer ALWAYS comes first and is ALWAYS right. I spent 15 years in retail myself, not selling cars, but I do understand and respect each and every customer that walked through the door. Do your best to satisfy and locate what the customer wants (that means LISTEN TO THEIR NEEDS) and you must have the ability to do that and overcome any objections the customer may have. I have been very pleased with Mears, (formerly Waikem), and I will continue to follow them and stick with my Nissan vehicles, whichever one it may be. I have also stayed with my previous Salesman, Derek Barto, and before him Dustin McVicker, who is now in the Finance aspect of the business. I was never so impressed when I purchased my new 2013 Altima and Dustin spent approximately two hours going over everything, not that I would remember, but I was very impressed that he took the time to do so. You don't see that very often at all. Derek is very good at spending time too, as well as any of the salesmen are always nice, they greet you, and are willing to help out when you walk in the door. Thank you to Mears Dealership, give those guys a raise, they do a great job!! I'll continue to do business with Mears Nissan and Thank you ALL for your assistance, guidance, and all around a pleasant experience. More

by Yankeekim$48 Verified Customer Verified Customer

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Great experience It was a great experience as soon as we were greeted at the door by Darby who put us in the care of Andrew. He walked us through the whole experience It was a great experience as soon as we were greeted at the door by Darby who put us in the care of Andrew. He walked us through the whole experience and answered any questions we had. The hardest part of the whole experience was picking a color. We decided to lease a 2019 Nissan Rogue in grey. So far I really like it. Dustin was great too! He got us through the financial part of the transaction smoothly. I highly recommend Mears Nissan More

by GOUDYGIRLS Verified Customer Verified Customer

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Outstanding performance and amazing service Very friendly and helpful people. Figured out my issue and in a very short time and took care of all my stated issues. Would recommend this dealership Very friendly and helpful people. Figured out my issue and in a very short time and took care of all my stated issues. Would recommend this dealership to anyone who wants to be treated fairly and have a wonderful experience More

by Davidsimpson117 Verified Customer Verified Customer

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Excellent Dealer with professional approach & communications Success in purchasing a vehicle that meets all your personal requirements while being treated professionally & with utmost respect is exactly what Mea Success in purchasing a vehicle that meets all your personal requirements while being treated professionally & with utmost respect is exactly what Mears Nisson delivers. Direct Communication with supporting facts, in a timely fashion, was demonstrated with the first phone call till the final purchase & delivery. Mears is company that still believes in making the customer the first priority in the deal, Kudos to ALL especially Derek Barto, my sales specialist, for a job well done & I personally thank all in this mutual success. Edward Jarema More

by EJarema Verified Customer Verified Customer

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Best car dealership This is by fare the best dealer ship i have ever worked with go see these people you will not regret it,i was very happy i did they saved me Money. This is by fare the best dealer ship i have ever worked with go see these people you will not regret it,i was very happy i did they saved me Money. More

by daviddollison Verified Customer Verified Customer

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Outstanding Service Buying a car is just the beginning of the trust you build. What keeps you coming back is the quality of service. The entire team does an outstanding j Buying a car is just the beginning of the trust you build. What keeps you coming back is the quality of service. The entire team does an outstanding job from start to finish! More

by tarrasmith Verified Customer Verified Customer

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Amazing Glenn made my experience so relaxing and he was funny yet very professional. The credit Manager. Dustin, I believe found someone to finance me and th Glenn made my experience so relaxing and he was funny yet very professional. The credit Manager. Dustin, I believe found someone to finance me and then continued searching and found a lower monthly payment. Very caring and compassionate and rated A1 in my book. More

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They were very thorough and answered all our questions. Heath did an excellent job of explaining our options, giving us a test drive and completing the buying process. Everyone we came into contact with at Heath did an excellent job of explaining our options, giving us a test drive and completing the buying process. Everyone we came into contact with at Mears was very helpful. More

by hershberger.mark Verified Customer Verified Customer

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Excellent This was my first visit at Mears and wish I had found them earlier. Great people working there. I'm quite confident that my future experience with the This was my first visit at Mears and wish I had found them earlier. Great people working there. I'm quite confident that my future experience with them will be just as good. More

by troystuhldreher Verified Customer Verified Customer

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We had a great experience We had a wonderful experience at mears Nissan. Everyone was very friendly and took great care of us. They worked hard to get us a good deal. We had a wonderful experience at mears Nissan. Everyone was very friendly and took great care of us. They worked hard to get us a good deal. More

by ADAMDETT Verified Customer Verified Customer

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