Dustin Shepherd
Dustin Shepherd at Peoria Subaru

Dustin Shepherd | Page 15

Service Director

Peoria Subaru

8590 W Bell Rd
Peoria, AZ 85382

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4.9
174 Reviews
4.9

174 Reviews

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174 Reviews of Dustin Shepherd

March 19, 2021

Dealership Rating
Employee Rating

Quick fast and easy, even though they are using a Temporary facility for their service. Very prompt service and got the work done that we needed. Great Job! More

by Jonezee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 16, 2021

Dealership Rating
Employee Rating

Excellent service. The people I came in contact with were professional and polite I will always use Peoria Subaru they will always be my dealer. The Receptionist was excellent handling a customer who felt More

by bdbriggeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Peoria Subaru responded

Bdbriggeman, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care! :)

March 08, 2021

Dealership Rating
Employee Rating

Cory fox is good but James Lombardo is the worst mechanic EVER Over a month one thing after another xxx NOTHING EVER FIXED RIGHT! And broken parts after still month and it is ongoing Paying thousands More

by thebabzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cory Fox , James Lombardo

March 01, 2021

Dealership Rating
Employee Rating

This dealership moved and no one informed me via email. Then I get there for a hour or two appt and ends up taking 5 hours and they called me with 25 min left before they close. I live 45 min away. They di More

by MARCUSPTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 11, 2021

Peoria Subaru responded

Marcus, Thank you for taking my call the other day. I look forward to your next visit so that we can provide the level of service you deserve. Thanks Shawn Jordan Service Manager Peoria Subaru 623-20-1911

February 27, 2021

Dealership Rating
Employee Rating

Courteous, shuttle to and from my home was wonderful, as the work that was done took some time. This was an airbag recall fix, easy to make appointment. More

by judyhartmt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

February 24, 2021

Dealership Rating
Employee Rating

Did not have to wait long to get in, get the oil changed, and a once-over, before I was back on the road to my morning activities. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 22, 2021

Dealership Rating
Employee Rating

The oil change took too long over 1 1/2 hours. Waiting area is very poor quality. I paid cash for the car and the service and expect more. The last thing when the car was ready the tech handed me the key More

by navybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 24, 2020

Dealership Rating
Employee Rating

Second time getting my vehicle serviced Peoria Subaru since relocating to AZ, and the team is always reliable and clear in communication. Thank you gents More

by Ryan
Recommend Dealer
Yes

December 16, 2020

Dealership Rating
Employee Rating

Dustin Shepherd was awesome! He helped me resolve a problem which restored my faith in the Service Department. I cannot thank him enough. Dan Halliburton took over servicing my car and he has been m More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Halliburton

Dec 16, 2020

Peoria Subaru responded

Thank you for your feedback! I am glad you found your person here! We look forward to assisting you any time!

November 19, 2020

Dealership Rating
Employee Rating

Work was scheduled quickly and communication during work was clear. I am happy with the service. If I need additional repairs or maintenance done, I will return to this service department More

by MATT.BOB.JOHNSON
Recommend Dealer
Yes
Nov 24, 2020

Peoria Subaru responded

Matt.bob.johnson, we strive for a high level of customer satisfaction in all aspects of our dealership.

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