Dusty Harrison

I bought my car in Rochester Hills, but I prefer the service dept in Ann Arbor. My service advisor Dusty is always knowledgeable, communicative and transparent about the work my car needed without any h service dept in Ann Arbor. My service advisor Dusty is always knowledgeable, communicative and transparent about the work my car needed without any high-pressure upselling. I highly recommend the service department here for anyone looking for reliable, stress-free maintenance. My son also takes his care here for all his service needs. More

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Absolutely no communication on the status of my car until I called 3 times at 2:45 PM from Dusty. When I did reach him he was beyond xxxxxx at me for my repeated calling. No loaners, minimum communication an I called 3 times at 2:45 PM from Dusty. When I did reach him he was beyond xxxxxx at me for my repeated calling. No loaners, minimum communication and nothing but frustration. More

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Jarrod in service did a great job with communication and with providing me with updates. with providing me with updates. More

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Salesman and service staff always quick to respond to anything needed when I step in the door Service reviews everything needed for that visit anything needed when I step in the door Service reviews everything needed for that visit More

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I read your ads on an old MacBook; only the left side of theses is visible in full screen mode. I wish you'd fix this. otherwise, my salesman is Darin, who's much more. no matter what my issue, he solves it theses is visible in full screen mode. I wish you'd fix this. otherwise, my salesman is Darin, who's much more. no matter what my issue, he solves it. I recommend you give him a raise. also, if John Moyerspots me, he always omes over, shakes my hand and takes the time to chat. I really appreciate that . one more kudos: my last service was minor, but your service depot took the time to search the vehicle for my lost android. More

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Dusty is a very kind and helpful representative to work with. He takes the time to explain the issues with my car and is quick to handle repairs in a timely fashion. The new set-up of the service are with. He takes the time to explain the issues with my car and is quick to handle repairs in a timely fashion. The new set-up of the service area is very tight quarters and is set-up in a way that does not facilitate development of relationships with customers. More

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They are always in the look out for great customer service and ways to save money while doing excellent work every time . service and ways to save money while doing excellent work every time . More

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Great customer care delivered by the team. Always looking out for the customer’s best interest. Always looking out for the customer’s best interest. More

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Love the professionalism, quality service, competitive pricing, quick service turnaround. Have enjoyed interacting with all service members! pricing, quick service turnaround. Have enjoyed interacting with all service members! More

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No hassle negotiations, easy ordering, full service leases. Most routine service is seamless. Occasionally difficult and delayed to obtain parts. Service communications need to improve. leases. Most routine service is seamless. Occasionally difficult and delayed to obtain parts. Service communications need to improve. More

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