84 Reviews
Write a Review84 Reviews of Dusty Harrison
November 29, 2025
They are always in the look out for great customer service and ways to save money while doing excellent work every time . service and ways to save money while doing excellent work every time . More
Other Employees Tagged: Carol Leisure
October 07, 2025
Love the professionalism, quality service, competitive pricing, quick service turnaround. Have enjoyed interacting with all service members! pricing, quick service turnaround. Have enjoyed interacting with all service members! More
Other Employees Tagged: John Moyer , Neal
September 30, 2025
No hassle negotiations, easy ordering, full service leases. Most routine service is seamless. Occasionally difficult and delayed to obtain parts. Service communications need to improve. leases. Most routine service is seamless. Occasionally difficult and delayed to obtain parts. Service communications need to improve. More
Other Employees Tagged: Mark Wade, Carol Leisure, John Moyer , Alex Upshur
September 22, 2025
The staff at BMW did a fantastic job as always on my car. I had returned to my parked car to find a dent in quarter panel. When service was finished with it, it was completely invisible. I will always recomm I had returned to my parked car to find a dent in quarter panel. When service was finished with it, it was completely invisible. I will always recommend them. Very satisfied! More
September 22, 2025
They always are very professional and do a great job servicing my BMW. I trust their service abilities and their personnel. servicing my BMW. I trust their service abilities and their personnel. More
Other Employees Tagged: Carol Leisure
September 19, 2025
Amazing service! Dusty is fantastic and always takes care of our vehicle quickly and efficiently Dusty is fantastic and always takes care of our vehicle quickly and efficiently More
Other Employees Tagged: Carol Leisure, John Moyer
September 17, 2025
BMW of Ann Arbor is the best local dealership. The repair department has an Outstanding customer service team The repair department has an Outstanding customer service team More
Other Employees Tagged: Carol Leisure
March 20, 2025
I took my 750Li X in for service. Service was complete and there were a couple of non-warranty items I had questions on before I paid the invoice and picked up the car. I called for t Service was complete and there were a couple of non-warranty items I had questions on before I paid the invoice and picked up the car. I called for three days and left messages with the service department and even the service advisor. Still no call back. I do not recommend this dealership for service. As a customer who has to drive from out of town, we should be able to talk to someone about the service on the phone. I should not have to drive to the dealership to ask a question. More

