Duval Cassell | Page 6

I'm a first time BRAND NEW car buyer!! We worked with Duval. He's great!! I got the car I've been wanting a KIA SOUL!! Thanks Duval and thanks Airphon Duval. He's great!! I got the car I've been wanting a KIA SOUL!! Thanks Duval and thanks Airphon More

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Duval was an outstanding sales person who I would recommend. He went out of his way to ensure I was cared for throughout the process. recommend. He went out of his way to ensure I was cared for throughout the process. More

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Asking $8000 over MSRP is the most stupid thing I ever heard. I wish I could give zero stars to this dealership. I called in yesterday to get out of the door pricing on the 2022 kia teluride that they hav heard. I wish I could give zero stars to this dealership. I called in yesterday to get out of the door pricing on the 2022 kia teluride that they have listed at 39,220$ On their own website. You will not believe the price that I got from them, over $50,000. I was told that they have $8,000 markup on this vehicle and would not sell it for MSRP at any condition. Worst Kia dealer ever. More

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Worst experience of my life at this dealership I drove 2 hrs and they were not ready to negotiate on anything . I have no idea how this place got so many positive reviews . Mt Duvol was charging us for some hrs and they were not ready to negotiate on anything . I have no idea how this place got so many positive reviews . Mt Duvol was charging us for some fee and when we asked what is this for he said “ vehicle is in demand so that’s why we are charging this fee “ what the f***???? I thought he is charging this to get some money out of us, but he took that paper to his manager and to my surprise he said the same. I came to this dealership with three small kids and all I got was shady fees they were adding up. More

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Excellent customer service, goes above and beyond. His work ethic and friendliness is above all. Duval is very helpful and generous and knows his way around customers and how to help them. work ethic and friendliness is above all. Duval is very helpful and generous and knows his way around customers and how to help them. More

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This was the BEST dealerships that I’ve ever purchased from. My salesman Duval Cassell was AWESOME from the time I walked in, he made sure I was taken care of from start to finish. When it was time for fi from. My salesman Duval Cassell was AWESOME from the time I walked in, he made sure I was taken care of from start to finish. When it was time for finance, John Stapleton was personable, made me feel comfortable and was very thorough. This was by far the best experience I’ve had with purchasing a vehicle...thank you Brown’s Manassas Kia! More

by jo.carter81 Verified Customer Verified Customer

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Overall, great experience Purchased my first car here and had a great experience. Angel was very helpful when we talked over the phone, and talked about a lot of the deals they Purchased my first car here and had a great experience. Angel was very helpful when we talked over the phone, and talked about a lot of the deals they offered. In store, Duval was great as well. The staff was great, and was willing to answer any question I had and provided clear and in depth answers to me. More

by AFTURNERJR Verified Customer Verified Customer

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Angel and Kevin were extremely helpful and very Angel and Kevin were extremely helpful and very informative which made my auto purchase a breeze. I will refer friends and definitely be back for fu Angel and Kevin were extremely helpful and very informative which made my auto purchase a breeze. I will refer friends and definitely be back for future auto purchases. More

by HSKBK72 Verified Customer Verified Customer

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My entire experience with the sales staff and management was extraordinary. Browns was very accommodating and patient while I made my purchasing decision on my new Telluride! was extraordinary. Browns was very accommodating and patient while I made my purchasing decision on my new Telluride! More

by CMGOLFR212 Verified Customer Verified Customer

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The service department was great. Excellent customer service, quick service and no long wait. The service advisor was polite and provided me with helpful information regarding transferring my service lo service, quick service and no long wait. The service advisor was polite and provided me with helpful information regarding transferring my service location to a service center closer to my home. More

by MESHELLE39 Verified Customer Verified Customer

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