Dykes Brookins | Page 2

Pleasant atmosphere The atmosphere was pleasant. We arrived at the dealership a little after 7 pm. No employee appeared exhausted as all had smiles & a nice greeting. The The atmosphere was pleasant. We arrived at the dealership a little after 7 pm. No employee appeared exhausted as all had smiles & a nice greeting. The sales man was awesome. He walked us through the process with ease, answering questions well. And keeping us entertained while waiting on the approval because the hours was getting later. The sales man & manager checked on us continously, ensuring we were comfortable. We left the building at 10:45 with our new vehicle & after one last check by the two of them making sure everything was okay. More

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Steve Hug and Dykes Brookins were very easy to work with. I knew what I wanted when I came in and they had it ready for me. I checked it out and took it for a ride, came back and signed the papers. Dykes Br I knew what I wanted when I came in and they had it ready for me. I checked it out and took it for a ride, came back and signed the papers. Dykes Brookins was very knowledgeable on the product. More

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Great people but a bit slow ! We had a great sales person Dykes and he really knew the inventory on the lot and found us exactly what we wanted! He was patient as we test drove 3 v We had a great sales person Dykes and he really knew the inventory on the lot and found us exactly what we wanted! He was patient as we test drove 3 vehicles and waited for us to decide. Once we picked out the SUV we wanted he started the paperwork and got his part done fairly quick then we sat and sat waiting on the final steps of getting plates and title done and waiting for the finishing person who also does finance ( we didn’t need financing) ! This person was backed up and had been working on financial stuff with another buyer for close to an hour. Finally after the dealership was closed we where sent over to another side of dealership for someone else to do our final paperwork. No complaints other than the end waiting. If you use this dealyask for Dykes.... he was wonderful! More

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Oil change Went above and be on !! Great employees work with my schedule. Took no time at all to do my oil change and tire rotation !! Thank you Went above and be on !! Great employees work with my schedule. Took no time at all to do my oil change and tire rotation !! Thank you More

by SHARONHOLDCRAFT Verified Customer Verified Customer

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excellent service and very couteous good service and excellent customer service as well. They are always ready to accommodate my needs and were always ready to answer que good service and excellent customer service as well. They are always ready to accommodate my needs and were always ready to answer questions that I have. More

by SANDRA.IRONS.WILLIAMS Verified Customer Verified Customer

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Service 7500 mile checkup Excellent customer service. Service manager very personable. Work done to my satisfaction. The entire team clerks, sales people, janitor, cashier were Excellent customer service. Service manager very personable. Work done to my satisfaction. The entire team clerks, sales people, janitor, cashier were friendly and responsive. Great service More

by GWTHOMPS.GT Verified Customer Verified Customer

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Awesome hospitalitiy while car shopping Hospitality and attitudes of the sale people were respectable, relaxing not harassing. Patience is a verture and must be a guaranteed quality that ref Hospitality and attitudes of the sale people were respectable, relaxing not harassing. Patience is a verture and must be a guaranteed quality that reflects as much as the business . It reflected as a rainbow. Thank you Southern Buick Lynhaven. More

by LENOWIG2 Verified Customer Verified Customer

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Very good experience with purchase of 2018 GMC Denali We had been to other dealers, but our experience here was overwhelmingly the best. We were treated fairly and professionally. Our salesman, Fred Patt We had been to other dealers, but our experience here was overwhelmingly the best. We were treated fairly and professionally. Our salesman, Fred Patterson, patiently answered my many questions and went out of his way to be sure we were satisfied with every step. After the sale he has followed up to be sure all questions were answered. When we're interested in another vehicle this will be our first stop. More

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Very friendly and welcoming. I had just had my car total and Mr. Brookin was able to calm my fears. I told him I loved my 2016 Kia and wanted one just like that because it was me I had just had my car total and Mr. Brookin was able to calm my fears. I told him I loved my 2016 Kia and wanted one just like that because it was me. He made it a point to look for one that fitted my description and made me feel comfortable. We were scheduled to meet again on Friday but a family emergency came up and he immediately set me up with Mr. Patterson so I wouldn't have to wait longer. I was in desperate need for a car. I appreciate that he took the time to see that I was taken good care of. Mr. Patterson came with the same friendly and welcoming attitude. I was so impressed with the time he took to explain to me about the dealership and how I will be a part of the family. He took great care of me. I would recommend both of these gentlemen to my friends and family when searching for a vehicle Zelma Spratley More

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Salesman Dykes the “Best” Dykes Brookins excels in customer service and customer satisfaction. Extremely knowledgeable regarding options and explained the benefits Buick offer Dykes Brookins excels in customer service and customer satisfaction. Extremely knowledgeable regarding options and explained the benefits Buick offers to customer. Pleasant attitude and positive personality came across strongly during trial drive More

by FRANWALSH1 Verified Customer Verified Customer

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