Five Service was good.
Communication was excellent, even when the car was in transit. And the end was painless
Communication was excellent, even when the car was in transit. And the end was painless
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by V21682
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Nov 23, 2025 -
DCH Wappingers Falls Toyota responded
Thank you for sharing your experience! We’re happy to hear that the service and communication were excellent throughout the process and that everything finished smoothly. We appreciate your feedback and look forward to assisting you again!
The entire team including Avi, Dylan , Brittany , Angel,
Saned are amazing. Extremely professional, very knowledgeable of their products and offers. They also were available around the clock for questions w
Saned are amazing. Extremely professional, very knowledgeable of their products and offers. They also were available around the clock for questions will be recommending all of them moving forward. Overall great experience.
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by anthony_burrow
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Nov 12, 2025 -
DCH Wappingers Falls Toyota responded
Hi Anthony, we’re thrilled to hear that Avi, Dylan, Brittany, Angel, and Saned provided such a great experience and were there to assist you every step of the way. We truly appreciate your recommendation and are grateful for the opportunity to serve you!
Friendly, courteous employees and management.
Laurie, Michael and Dylan deserve extra special recognition for taking care of all our concerns and questions. They made us feel special.
Laurie, Michael and Dylan deserve extra special recognition for taking care of all our concerns and questions. They made us feel special.
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by RON10461
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Nov 11, 2025 -
DCH Wappingers Falls Toyota responded
Thank you for sharing your wonderful feedback! We’re so glad to hear that Laurie, Michael, and Dylan provided you with such friendly and attentive service. It’s great to know our team made you feel valued and well cared for — that’s exactly what we strive for every day.
One of the best.
But was made to wait at time of purchase despite an appointment at 3 pm. Did not get out of there with car until around 6:30 pm. And when we finally
But was made to wait at time of purchase despite an appointment at 3 pm. Did not get out of there with car until around 6:30 pm. And when we finally left they could not find the extra pair of keys for the car we purchased. Dealership did address a leak into to the spare tire well but after the rain this week water is still leaking into the well.
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by MDARIUS
Verified Customer
Verified Customer
Other Employees Tagged:
Steven
Nov 03, 2025 -
DCH Wappingers Falls Toyota responded
Thank you for sharing your experience. We’re glad to know you had positive moments during your visit, but we’re sorry to hear about the delays and ongoing issue with your vehicle. Please reach out to our team directly so we can make things right and resolve this for you.
Best Service good Communication they did all document
ready before I go and they finish paperwork very Fast
ready before I go and they finish paperwork very Fast
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by patelatul32
Verified Customer
Verified Customer
Oct 28, 2025 -
DCH Wappingers Falls Toyota responded
Thank you so much for your kind words! We’re thrilled to hear that our team provided fast, efficient service and had everything ready for you. We truly appreciate your feedback and look forward to helping you again in the future!
Everyone here was super helpful, funny, nice, and
patient! The service was really really great.
patient! The service was really really great.
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by GSOPHIE1126
Verified Customer
Verified Customer
Other Employees Tagged:
Bryce
Oct 25, 2025 -
DCH Wappingers Falls Toyota responded
Thank you for your wonderful feedback! We’re so glad to hear our team was helpful, friendly, and patient, and that you had such a positive experience. Your kind words mean a lot, and we look forward to serving you again!
Professional, accomidating but could have been better and
more direct about problem issues (e.g., no CT registration completed, no joint, Bette OR Robert, names on title and reg, missing cargo cover etc.).
more direct about problem issues (e.g., no CT registration completed, no joint, Bette OR Robert, names on title and reg, missing cargo cover etc.).
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by BETTE.RUDD
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Oct 25, 2025 -
DCH Wappingers Falls Toyota responded
Bette, thank you for sharing your feedback. We’re glad you found our team professional and accommodating, and we’re sorry some aspects didn’t meet expectations. Your comments about the registration and missing items are important to us. Please reach out if you still need any assistance.
Pleasant, professional Very knowledgeable the vehicle i
were purchasing. Felt comfortable interaction with everyone involved with the purchase
were purchasing. Felt comfortable interaction with everyone involved with the purchase
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by KTMYLAND
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Oct 22, 2025 -
DCH Wappingers Falls Toyota responded
Thank you so much for your kind words and for choosing DCH Wappingers Falls Toyota! We’re delighted to hear that our team made your experience pleasant and comfortable. It’s great to know you felt confident in your vehicle purchase — we truly appreciate your trust and look forward to seeing you again down the road!
They worked hard to ensure we were happy with the
vehicle. The sales manager was especially helpful in getting this done.
vehicle. The sales manager was especially helpful in getting this done.
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by Ep63002
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Oct 20, 2025 -
DCH Wappingers Falls Toyota responded
Thank you for sharing your experience! We’re glad to hear that our team worked hard to make sure you were happy with your vehicle and that the sales manager provided exceptional support. Congratulations on your new car! 🚗👏
Excellent customer service - I could not be more
satisfied with my car buying experience at DCH Wappingers Falls Toyota.
satisfied with my car buying experience at DCH Wappingers Falls Toyota.
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by WLUNDY2469
Verified Customer
Verified Customer
Oct 15, 2025 -
DCH Wappingers Falls Toyota responded
Thank you so much for your kind words! We’re delighted to hear that you had an excellent car-buying experience with us. Enjoy your new Toyota, and we appreciate you choosing DCH Wappingers Falls Toyota!