Dylan Celone
Dylan Celone at Schaller Honda

Dylan Celone

Sales Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.7
204 Reviews
4.7

204 Reviews

Write a Review

204 Reviews of Dylan Celone

April 29, 2025

Dealership Rating
Employee Rating

My husband and I had a wonderful experience. Our salesman, Rich Small, was very professional. He was courteous, knowledgeable and patient throughout the whole car lease process. I would highly r More

by amcdowell8760
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

Apr 29, 2025

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 25, 2025

Dealership Rating
Employee Rating

Great customer service, my salesperson, Sabrina was wonderful, very attentive. Dylan was very knowledgeable and took time to explain all the forms. More

by vfrost01
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

Apr 25, 2025

Schaller Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaller Honda!

April 19, 2025

Dealership Rating
Employee Rating

Very quick and communicative, good transparency with delivery time and costs. Process was simple and understandable. More

by Indus
Recommend Dealer
Yes

Other Employees Tagged: Jaymee

Apr 19, 2025

Schaller Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

April 03, 2025

Dealership Rating
Employee Rating

Schaller Honda provides excellent customer service with friendly and knowledgeable staff. The buying process was smooth, and they ensured I got the best deal. I highly recommend them for a hassle-free car More

by mohanrajmcad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Jinks

Apr 03, 2025

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 02, 2025

Dealership Rating
Employee Rating

Note that Laurie was first one to show me the new cars. Purchase process was straightforward. More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 02, 2025

Dealership Rating
Employee Rating

It was a quick and easy process. Everyone we came in contact with was friendly and helpful. More

by curleblu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Peschke

Apr 03, 2025

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 01, 2025

Dealership Rating
Employee Rating

Instead of helping the customer get the best deal Honda took advantage of the customer and were paying more for our car now than when we leased it. More

by cmcormier24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Frank Williams

Apr 01, 2025

Schaller Honda responded

I am sorry you had a less than satisfactory experience. The residual amount from your original lease, is the exact amount you paid during the purchase of your vehicle at the end of the lease. We did not charge you more and that is something we cannot do, and would not do. If your payment increased, that is based solely on the interest rate the bank gave you and they determine that based on credit score only.

April 01, 2025

Dealership Rating
Employee Rating

Sara was very professional and friendly in our dealings with us. She was informed about the attributes of the car we bought and was not “pushy” in terms of getting us to buy extended coverage for the car. More

by 860mig123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sarah Peschke

Apr 01, 2025

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 30, 2025

Dealership Rating
Employee Rating

Communication is poor. With difficulty in getting the proper paperwork in place, and follow up with promised “we owe” repairs More

by bob_white9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sarah Peschke

Apr 02, 2025

Schaller Honda responded

Thank you, Bob, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 28, 2025

Dealership Rating
Employee Rating

Rich was awesome he took care of me very well & made sure everything was squared away More

by kenneth.caraballo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Small

Mar 28, 2025

Schaller Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Schaller Honda are glad to have you as a customer.

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