Dylan Celone
Dylan Celone at Schaller Honda

Dylan Celone

Sales Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.7
238 Reviews
4.7

238 Reviews

Write a Review

238 Reviews of Dylan Celone

August 30, 2025

Dealership Rating
Employee Rating

If you’re looking for post sale customer service. Calls answered/returned not the dealership for you! Sales process was fine but after you leave your$ and the lot they don’t want to be bothered. More

by roseannecallahan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Amber Centofanti

Sep 02, 2025

Schaller Honda responded

Thank you, Roseanne, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Sep 03, 2025

roseannecallahan0 responded

I drove 2+ hours to buy the car and traded mine in on 8/22. Sale went absolutely fine. However, I was told that I should have a registration by the following Wednesday. In MA you need to have an inspection sticker within 7 days of getting a new vehicle. IN order to do that, you need a registration. If stopped for no inspection sticker, your car can be impounded. I started calling on Thursday 8/28 to find out where the registration transfer process was. After leaving numerous messages and getting no return call I finally called the online sales girl and she transfeerred me to the finance person I dealt with. Left him a msg and no call back. Called him again and he said that he would email me the registration within an hour. Three hours later, I called back and got his voice mail Called again and got Amber and told her not to send me to someone's voice mail.. Talked to Dyan who told me they didn't submit the paperwork until two days before I needed it in order to get a sticker. Long weekend (Labor Day) never left my house. Police told me at end of Friday, no sticker, stay off the roads. Had to borrow a car to go to work yesterday. Got a message from Dylan 9/2 saying that they had sent someone to get the registration and would email me a copy yesterday.. Didn't happen and I still can't get a sticker or use my car. Very disappointing that they don't take calls nor return calls. I'm going to have to rent a vehicle if I don't have the registration sometime today.

August 28, 2025

Dealership Rating
Employee Rating

The sales representative, Tanielle, was terrific and listened to what I wanted as well as what I did not want. Very grateful. More

by Jim Wardwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams , Tanielle Chambers

Aug 28, 2025

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

August 14, 2025

Dealership Rating
Employee Rating

Schaller Honda is a trusted dealer whom I’ve dealt with for many many years. More

by skurkis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Pliskin, Frank Williams , David Laughman

Aug 14, 2025

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda. We look forward to having you as one of our valued customers for many more years to come!

August 14, 2025

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Employee Rating

The Best , hands down. Professional , reasonable and efficient. Would recommend to my friends and family. More

by Markafoster2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2025

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 13, 2025

Dealership Rating
Employee Rating

Have multiple vehicles that i bought from Schaller and haven't had any concerns so far More

by sue.newton61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams

Aug 14, 2025

Schaller Honda responded

Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 09, 2025

Dealership Rating
Employee Rating

The Man The Myth The Legend Himself came in with my aunt to get the prologue had so much to offer Dylan, Nick and JJ Did everything to help us i am very happy with how things turned out. And the Schaller Pr More

by brawn.cavity.6c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2025

Schaller Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

August 08, 2025

Dealership Rating
Employee Rating

Relaxed experience, did not feel rushed. We really liked JJ and the woman that covered for him the next day. More

by criglun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Jinks, Frank Williams

Aug 08, 2025

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

August 05, 2025

Dealership Rating
Employee Rating

Sabrina was my salesperson and she was great. Kept it real with me and really tailored it to my likes. More

by samuelleon21
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

Aug 05, 2025

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 29, 2025

Dealership Rating
Employee Rating

The general manager Mike and finance manager mark made the two and a half hour ride well worth it. There professionalism and attentiveness to get us in and out of the dealership as quickly as possible wit More

by carleene17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 25, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and straightforward. At no point did I feel taken advantage of. More

by michaelking1124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams , David (young guy)

Jul 26, 2025

Schaller Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

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