Dylan Coley

Customer service quality is very poor in service department. Service advisors knowledge is extremely poor or no knowledge or no experience. I am extremely upset with the Service Advisor. department. Service advisors knowledge is extremely poor or no knowledge or no experience. I am extremely upset with the Service Advisor. More

by rahman.mjn Verified Customer Verified Customer

Report | Print

I discovered an oil leak on my garage floor late this afternoon. My Rogue had been parked for two days in the garage. I didn't want to wait for the leak to get worse so I took it to Lokey right away. afternoon. My Rogue had been parked for two days in the garage. I didn't want to wait for the leak to get worse so I took it to Lokey right away. Even though it was a Saturday afternoon and I had no appointment, the Service agent, Chuck Schnitker, got me in quickly and within the hour, the mechanic solved my problem and replaced the small gasket. Now, I can have total peace of mind driving to Orlando! More

by carolzieres Verified Customer Verified Customer

Report | Print

Everything was great, I messed up my appointment and Dylan fixed everything and got me in right away Dylan fixed everything and got me in right away More

by sheilaheiman Verified Customer Verified Customer

Report | Print

Dylan is professional and personable. His customer service skills are outstanding! He is a true asset to Lokey Nissan!! His customer service skills are outstanding! He is a true asset to Lokey Nissan!! More

by MKUNISH Verified Customer Verified Customer

Report | Print

Communication on point Dylan is efficient and the standard i greatly appreciate his professionalism he's my go to standard i greatly appreciate his professionalism he's my go to More

by ricodolo11 Verified Customer Verified Customer

Report | Print

Excellent service All requests were completed and my car was washed and ready for pick up as promised. was washed and ready for pick up as promised. More

by Janey Verified Customer Verified Customer

Report | Print

Work was explained and done in reasonable time and expertise. I did not realize there was surcharge for credit card and I know emails were sent that are missed. Possibly a reminder when booking appt w expertise. I did not realize there was surcharge for credit card and I know emails were sent that are missed. Possibly a reminder when booking appt would be helpful to all customers as next time I will surely pay in cash. More

by LMELE213 Verified Customer Verified Customer

Report | Print

Love that dealership! Also, all the employees are very nice. The Lokey Nissan dealership waiting room is always very clean. Also, all the employees are very nice. The Lokey Nissan dealership waiting room is always very clean. More

by CALCOE8 Verified Customer Verified Customer

Report | Print

Waited forever. Was supposed to have tires rotated and thwy didn't do it so now I have to come again and wait hours again to have them done Was supposed to have tires rotated and thwy didn't do it so now I have to come again and wait hours again to have them done More

by Jaclynaknight Verified Customer Verified Customer

Report | Print

Great service at Lokey Nissan! Dylan is easy to work with and describes anything wrong with my vehicle. I trust his feedback. Dylan is easy to work with and describes anything wrong with my vehicle. I trust his feedback. More

by TMNAUSTIN1977 Verified Customer Verified Customer

Report | Print