Dylan Duffy | Page 12

Awesome Scott has sold me three cars, need I say more. He’s simply helpful, friendly and knowledgeable. He’s also sold my daughter a car. Scott has sold me three cars, need I say more. He’s simply helpful, friendly and knowledgeable. He’s also sold my daughter a car. More

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Friendly and great deal Everyone I interacted with was friendly, and Dylan the finance guy was especially thorough and upfront. He was exceptional! My only hold out for the 5 Everyone I interacted with was friendly, and Dylan the finance guy was especially thorough and upfront. He was exceptional! My only hold out for the 5th star is that I wasn’t given entirely accurate information about the car and additional options during the test drive. I believe the misinformation wasn’t intentional, just the salesman not totally knowing the product being sold. More

by JESSA Verified Customer Verified Customer

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Good Experience Amy, our sales rep, & Kyle & Dylan in Finance were very helpful in describing our vehicle selection options & in solving credit freeze issues with our Amy, our sales rep, & Kyle & Dylan in Finance were very helpful in describing our vehicle selection options & in solving credit freeze issues with our financing. More

by juecker1 Verified Customer Verified Customer

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Great experience I worked with Justine through the Costco Auto Program and it was a wonderful experience—convenient, pleasant, rapid, and a good value on exactly what I worked with Justine through the Costco Auto Program and it was a wonderful experience—convenient, pleasant, rapid, and a good value on exactly what I wanted. Justine was extremely quick to follow up, very friendly and down-to-earth, and I would recommend her highly. More

by cindy2013 Verified Customer Verified Customer

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Another great Luther buying experience Was teamed up with Nathan King automatically after submitting my Costco Auto Program request for a new Subaru Outback. Nathan reached out to me via L Was teamed up with Nathan King automatically after submitting my Costco Auto Program request for a new Subaru Outback. Nathan reached out to me via Luther's text message communication feature, and we quickly setup an in-person meeting to go over pricing details. Nathan already had pricing prepared for the stock number I gave him via text when I arrived for our meeting. He is an up-front, no baloney salesman that treated me like a normal guy through the entire purchasing process. I've had good experiences with Luther dealerships in the metro, and these guys are no different. More

by Shabby610 Verified Customer Verified Customer

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Great experience at Bloomington Acura I had a great experience at Bloomington Acura. The customer service was excellent, and the salesperson was very knowledgeable. I am new to the area, a I had a great experience at Bloomington Acura. The customer service was excellent, and the salesperson was very knowledgeable. I am new to the area, and I plan to be a return customer. More

by KRISTIESMITH010 Verified Customer Verified Customer

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Welcoming Knowledgeable welcoming professionals who believe in the quality of their product and take the time to help you make a well informed decision to obtai Knowledgeable welcoming professionals who believe in the quality of their product and take the time to help you make a well informed decision to obtain the best car to fit your needs and budget More

by lmpconvery Verified Customer Verified Customer

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Empowering Employees to care about customers I visited several dealerships and then I found Bloomington Acura. Tony Russell was not pushy in any way and I had many questions and concerns about I visited several dealerships and then I found Bloomington Acura. Tony Russell was not pushy in any way and I had many questions and concerns about used cars. I got the advise and I got a certified vehicle that fit my budget. Tony remembered details of our conversation and he ensured every detail that I mentioned was covered in the transaction. Tony even took care of details I had not thought about, such as replacing the FOB batteries, to ensure I had no issues. Other places I visited, I could distinctly notice that the sales person could not help customers in the appropriate way due to “company policy “, yep I’m talking about the so call buy happy people. More

by JOEGARCIA123 Verified Customer Verified Customer

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Good Experience This was my first time buying a car and it was quite a smooth experience. Employees were friendly and helpful. They were willing to work with me and m This was my first time buying a car and it was quite a smooth experience. Employees were friendly and helpful. They were willing to work with me and meet my needs. They were prompt in responding to my questions, clarifications and general communication. I can tell they focus on customer service and satisfaction. More

by ECPEITZMAN Verified Customer Verified Customer

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very helpful and friendly staff I stopped in just to look at a vehicle that I saw on their website. The vehicle was not out on the lot as it was waiting for detailing. Dana went and I stopped in just to look at a vehicle that I saw on their website. The vehicle was not out on the lot as it was waiting for detailing. Dana went and found where the vehicle was and brought it out so I could look at it. He went over everything with me and even got detailed maintenance records to answer some of my questions. He was very knowledgeable and very friendly. After looking over the vehicle and taking it for me drive (Dana even rode with and explained features on the drive) I decided this was the vehicle for me and proceeded with the purchase. All the rest of the staff was friendly and we were able to get all the paperwork done and me on my way in a timely manner. This was a great buying experience and I am very happy with my purchase. I was at a different dealership earlier that day and the experience was a night a day difference. There was even a minor issue with the vehicle that they went out of their way to make sure was taken car of before I left. I am grateful to their service personnel as well for being professional and efficient. I am very glad I stopped in. More

by Andy Verified Customer Verified Customer

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