Kris LaMere

Very attentive sales person. Well supported by other team members. they were very willing to assist me in any way. Also, didn't push on things I wasn't interested in. The overall Well supported by other team members. they were very willing to assist me in any way. Also, didn't push on things I wasn't interested in. The overall process was very efficient. and went without any difficulty. I would definitely recommend them to anyone looking for a pain-free car buying experience. More

Helpful 0

Report | Print

This dealership cares! The management team and service department are top notch. Thank you Chris and Alex! Thank you Acura! The management team and service department are top notch. Thank you Chris and Alex! Thank you Acura! More

by KELLYANDJAY1 Verified Customer Verified Customer

Helpful 0

Report | Print

SO FAR EVERYTHING HAS BEEN GREAT. BOTH KRIS AND ROBERT WERE GREAT TO WORK WITH. I HAVEN'T HAD THE CHANCE TO WORK WITH THE SERVICE DEPT. YET. BOTH KRIS AND ROBERT WERE GREAT TO WORK WITH. I HAVEN'T HAD THE CHANCE TO WORK WITH THE SERVICE DEPT. YET. More

by DCKECKER1 Verified Customer Verified Customer

Helpful 0

Report | Print

Was extremely disappointed in the way the team handled the sale and our trade in. We feel we were taken advantage of and that the managers colluded with their competition behind our back to trap us into a the sale and our trade in. We feel we were taken advantage of and that the managers colluded with their competition behind our back to trap us into a lower value. They ended up pricing our trade in vehicle $10,000 more than what they offered us, we paid MSRP for the vehicle we bought (it was our dream car and we waited a long time for it so couldn't pass), and we financed which they will make another $6,000 on us. Don't go here if you want a fair deal. More

by john Verified Customer Verified Customer

Helpful 0

Report | Print

BE VERY WEARY OF DEALING HERE WITH YOUR TRADE-IN. We were negotiating with Bloomington Acura and they contacted the Bloomington BMW dealership to get an estimate on our trade in without our knowledge We were negotiating with Bloomington Acura and they contacted the Bloomington BMW dealership to get an estimate on our trade in without our knowledge after we discussed that we were possibly going to visit the BMW dealership to look at a deal with them. They did this before we had an opportunity to go there and low and behold BMW gave us the exact same offer for our vehicle. Our salesman had even said that the trade-in manager was going to bring our car over there (to their competition!) so that they could evaluate it and then Acura would bring it back and give us a price. In all my years purchasing vehicles I have never seen or heard of that before. I believe that the trade-in managers colluded with each other to cheat or deceive us on the fair value of our trade-in. We had ordered this car and we quite excited about it and this soured us on the whole thing. We still ended up purchasing what we thought would be our dream car but looking back on it feel that we were really taken advantage of. More

Helpful 0

Report | Print

I love Bloomington Acura, Edward my amazing salesman has the best customer service I’ve ever experienced!! He always goes above and beyond!! All the finance guys are great also. They helped me 4 years ago the best customer service I’ve ever experienced!! He always goes above and beyond!! All the finance guys are great also. They helped me 4 years ago when I came back from my military deployment and never forgot my first name. They have a great team at Bloomington Acura and I would recommend them for the best sales experience!!! More

by KJSVIHEL Verified Customer Verified Customer

Helpful 0

Report | Print

Braden was great. Very nice. Very knowledgeable. He took allot of time to show me everything. He even synchronized my phone to the car. Great lobby allot of time to show me everything. He even synchronized my phone to the car. Great lobby More

Helpful 0

Report | Print

I've purchased 2 Outbacks - 1 new and 1 used and the experience with both was outstanding. Extra care was taken to clean the used car for my son and his first experience in financing was an excellent l experience with both was outstanding. Extra care was taken to clean the used car for my son and his first experience in financing was an excellent life lesson in the value of good credit. My sales experience was easy, positive with no pressure in each purchase. I happily recommend! More

Helpful 0

Report | Print

Scott Nelson is so nice to work with, very patient and accommodating! We went back and forth on a couple of things and he never made us feel rushed. Our Finance person, however, was not great, dishonest accommodating! We went back and forth on a couple of things and he never made us feel rushed. Our Finance person, however, was not great, dishonest and pushy. He made us very uncomfortable. The good news is that his Manager, Kris LaMere, took great care of us! Thank you Scott and Kris!!!!!! More

by kateb Verified Customer Verified Customer

Helpful 0

Report | Print

I am happy with service and expected curtesy vehicle but still I am satisfied with waiting time and lounge eminities and felt overcharged for checking tyre rotation still I am satisfied with waiting time and lounge eminities and felt overcharged for checking tyre rotation More

Helpful 0

Report | Print