Dylan Gallagher | Page 24

Clean dealership, nice car selection, friendly sales. Service is pretty convenient as well, they send videos of your car in service, which is a nice touch. Still just a car dealership though, which means Service is pretty convenient as well, they send videos of your car in service, which is a nice touch. Still just a car dealership though, which means there is always a risk of some frustration. In my case, it turns out the Mazda certified CX-5 I picked up had tires that looked ok, but actually had just enough tread to pass as 'green'. 10 months later, and literally only 5,000 miles of driving and the tires are making tons of road noise and Werner service says they are in bad shape and are now just barely passing inspection. They say the tires were ok during certification so they will not take responsibility, or help. I refuse to believe 5k miles of light driving is enough to explain the condition of the tires they sold...but now I've had to replace them on a vehicle I just picked up <12 months ago. Lesson learned, certification only goes so far. More

by josephfemino Verified Customer Verified Customer

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Great service. ..explained all work to be done without any surprises! love doing business with them. ..explained all work to be done without any surprises! love doing business with them. More

by dickpenni Verified Customer Verified Customer

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They are speedy and really great at taking care of what needs to be done effectively! needs to be done effectively! More

by GERI.ANDREA01 Verified Customer Verified Customer

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I am very satisfied with the service I received. Scheduling was easy and my car was ready before the estimated time. Scheduling was easy and my car was ready before the estimated time. More

by s-mworm Verified Customer Verified Customer

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My last few vehicles purchased and always serviced here. Excellent, sales, service and support every time. Excellent, sales, service and support every time. More

by Mazdanut Verified Customer Verified Customer

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Waiting for service to be finished wasn’t bad at all, video that was sent to me showing the work was very straightforward and appreciated. Really don’t enjoy working with Lorri at the service desk, thoug video that was sent to me showing the work was very straightforward and appreciated. Really don’t enjoy working with Lorri at the service desk, though. Tried to make me feel like an idiot for having concerns over something that she actually had no knowledge of!!! More

by BRIANNAGORE99 Verified Customer Verified Customer

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I have been a customer for many years and never have had any trouble with this dealership! any trouble with this dealership! More

by CLAYSPECK Verified Customer Verified Customer

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Serviced 3 times after tire change it still vibrates and the ride is bumpy. They don’t seem to have any clue about the problem. I’m disappointed with their service. the ride is bumpy. They don’t seem to have any clue about the problem. I’m disappointed with their service. More

by jeeva_harish1 Verified Customer Verified Customer

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Had a bad battery. Service was great and very much appreciated. Once again, thank you! Service was great and very much appreciated. Once again, thank you! More

by marygrim3 Verified Customer Verified Customer

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On time. Appreciate the video inspection. No selling other services. Nice, clean, comfortable waiting area. Appreciate the video inspection. No selling other services. Nice, clean, comfortable waiting area. More

by 84mckenna Verified Customer Verified Customer

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