Dylan Gallagher
Dylan Gallagher at Werner Mazda

Dylan Gallagher | Page 67

Service Manager

Werner Mazda

736 Huse Rd
Manchester, NH 03103

Contact Me
4.9
680 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

12 yrs, 8 mos

Languages Spoken

English English

4.9

680 Reviews

Write a Review

680 Reviews of Dylan Gallagher

November 23, 2020

Dealership Rating
Employee Rating

When I went to pick up my car and brought it home for the very first time. I heard the unbelievable loud noise in the back of my vehicle. I had contacted my seller Cameron that possibly this vehicle had a wh More

by tammysouza04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lorri Schofield , Jay Trabucco, Cameron

Nov 23, 2020

Werner Mazda responded

Tammy, I am sorry you feel this way, The car was priced to sell with the bumper the way it was, I can understand you not wanting it looking the way it did, and paying extra to get it the way you wanted. We do guarantee the car to pass inspection. We have our own garage and if the wheel bearing needed replacing we would replace at no cost to you, We just can not take the word of a another mechanic. I am sure he is trustworthy, but if we are going to spend the money we have to confirm it ourselves. Did you already have the work done? If not bring it in and let us look at it. If it needs replacing it will be at no cost.

Nov 23, 2020

Werner Mazda responded

why don't you cancel that appointment and come in, if it is bad our guys will find it and fix it for free. We have loaner cars available if it going to be in for a while,

Nov 23, 2020

Werner Mazda responded

Tammy that is more my fault then Cameron's. We just can not commit to something without confirming the issue. I know you do not live close and that does not help. If there is anything I can do in the future, please feel free to reach out. We want to do the right thing by our you, as one of our customers we do value your business.

Nov 23, 2020

tammysouza04 responded

No I am scheduled to have it replaced Wednesday . Tammy Souza

Nov 23, 2020

tammysouza04 responded

Thank you but my mechanic has already ordered the parts and explain through the work. I would’ve brought it to you and had you fix it when I contacted Cameron if I was reassured that you were going to fix it for guarantee. Cameron just kept saying that you guys had to diagnose it and we’ll go from there so I figured if I have to pay for it I’m gonna pay for it there was no guarantees or ever said you guys will fix it all he kept saying is you guys would diagnose it and go from there. If he would’ve just come out and said that you guys need to look at it and he will fix it for free there would’ve been no problems all he kept saying to me is it you guys had to diagnose it and we will go from there so that’s why I kept the appointment with my mechanic

November 19, 2020

Dealership Rating
Employee Rating

Werner Mazda does a great job on my vehicle. I am greeted promptly, kept up to date on their progress and check out is quick and easy. If you wait for your vehicle there is plenty of space to social distance More

by mmpsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2020

Dealership Rating
Employee Rating

Happy with the service. Friendly employees. Building and parking lot were kept very clean. Covid conscious evident every where which is a sign of respect for the community. More

by gbout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2020

Dealership Rating
Employee Rating

The service team is great. I have been going their for a long time. Everyone is good people. I would recommend the team to many people. More

by kevynt2562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Coppola, Lorri Schofield , David Lee, Jay Trabucco

November 18, 2020

Dealership Rating
Employee Rating

the service was great and the job they did was a good. i love that they clean inside and out, it always looks new when i leave. ty you all be safe... More

by david 612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorri Schofield

November 13, 2020

Dealership Rating
Employee Rating

We have purchased 5 Mazdas from Werner and have gotten all of our service from them. They keep me informed of work that may be due, give full explanations of any problems they find (the videos they send a More

by allisonmangels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 12, 2020

Dealership Rating
Employee Rating

The service appointment check in was handled quickly. The estimated time of the servicing was accurate. I had a few questions about operations, accessories, and service intervals, all of which Dylan More

by lesta
Customer Service
Friendliness
Recommend Dealer
Yes

November 12, 2020

Dealership Rating
Employee Rating

First time buyer at this dealership. Very impressed! Buying was an easy process. They needed to put racks on the car. Had an appointment the next weekend. Car was done quicker than they told me. Ni More

by rosiepal6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Landry , Jay Trabucco

November 10, 2020

Dealership Rating
Employee Rating

I had a wonderful experience, and have already submitted my excited feedback:) Happy to do this again: great attention to all my concerns. Dylan and David were very helpful, and answered all my questions. G More

by filatovam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 09, 2020

Dealership Rating
Employee Rating

Always polite, courteous and most efficient at Werner Mazda, wouldn’t go anywhere else . Werner Mazda is always a pleasant experience, the staff never disappoint. More

by Kmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorri Schofield

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