Dylan Holdenried

10/20/2026 Jim Bulter Chevrolet -Linn, MO I called to schedule service on my 2022 Chevy Traverse for an oil change, windshield wiper replacement, fluid changes and tire rotation before the cold weather a schedule service on my 2022 Chevy Traverse for an oil change, windshield wiper replacement, fluid changes and tire rotation before the cold weather arrives. When I bought my Traverse there in Linn, the pick-up and drop-off in Jefferson City were a convenient option and part of the sale to ensure I kept my warranty. I found out today that service is no longer offered, and I would have to pay $30 more to have a "mobile mechanic" come to my work to service my vehicle. I work for the State, and this is not a convenient option because we are in a State parking lot and limited space. Furthermore, I would have to arrive before 3 pm to wait for the service to be completed at the dealership, and no services are provided on weekends. Again, no convenient options. Not the service department's fault, but it is an overall poor call by the dealership. I did not speak to Sales or Management. I am not a happy customer, and I will not buy from Jim Butler again or recommend the dealership if this is how you treat your customers. More

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Patient, informative,determined, and focused on my needs as a customer. Truly Loved the level of professionalism being shown at Jim Butler in Linn, Missouri as a customer. Truly Loved the level of professionalism being shown at Jim Butler in Linn, Missouri More

by officerbear1974 Verified Customer Verified Customer

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Great to work with. Friendly folks all around. Easy transaction and have been helpful with minor issues. Friendly folks all around. Easy transaction and have been helpful with minor issues. More

by VOCKSDANIELLE Verified Customer Verified Customer

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Jim Butler provides a great customer service experience all around. They go the extra mile to help you get back on the road again, they also provide top of the line maintenance calls and they always return all around. They go the extra mile to help you get back on the road again, they also provide top of the line maintenance calls and they always return your call!!! More

by celticsword4 Verified Customer Verified Customer

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I was there a few early and was taken in before my appointed time. Everyone was very nice to deal with. appointed time. Everyone was very nice to deal with. More

by HERBIMA68 Verified Customer Verified Customer

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Best dealership ever. Will be back for future purchases. I drove 2 in a half hours twice to purchase here. Will be back for future purchases. I drove 2 in a half hours twice to purchase here. More

by ZMSM3 Verified Customer Verified Customer

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great service and prompt at time you get there and quick service to get you up and running. service to get you up and running. More

by dads56belair Verified Customer Verified Customer

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The fact that my husband found a truck he liked and we were able to make the deal as quickly as we did was wonderful! were able to make the deal as quickly as we did was wonderful! More

by beckyblum82 Verified Customer Verified Customer

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The entire dealership staff and my salesman Shane was very friendly, professional, and personable. Shane was accommodating and made the buying experience smooth and easy. I drove two in a half hours bec very friendly, professional, and personable. Shane was accommodating and made the buying experience smooth and easy. I drove two in a half hours because of Shane's follow up and attitude was awesome. If I buy another vehicle, I will make the drive again. Thanks More

by ZMSM3 Verified Customer Verified Customer

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Truck was clean, gassed & ready to go! .. Breyden was awsome!.. great experience & would come back for sure! .. Breyden was awsome!.. great experience & would come back for sure! More

by scottmoore2299 Verified Customer Verified Customer

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