I arrived at VW Duluth on a Saturday to check on leasing
a VW. The following Friday,
I drove out of the lot with a beautiful leased TAOS 2023. This is my fourth leased vehicle and by far the best experien
a VW. The following Friday,
I drove out of the lot with a beautiful leased TAOS 2023. This is my fourth leased vehicle and by far the best experience. The Business Manager was knowledgeable,
helpful and answered all of my many questions. The entire team was superb.
I will definitely recommend VW Duluth to my friends. In fact, I already have.
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by rabspinner
Other Employees Tagged:
Drew Mosher
Jan 30, 2023 -
Volkswagen of Duluth responded
Congrats on your new VW Taos lease! Your recommendation and review is greatly appreciated!
Jan 29, 2023 -
rabspinner responded
I mostly worked with Dylan Isola for the entire week. He gave me lease and financing prices and answered the many questions I had with my new lease and with the return of my 2020 GMC Terrain lease.
The day I signed my lease forms, Dylan gave me complete instructions on using and driving my new VW TAOS. I felt comfortable.
When I first arrived Drew Mosher gave me a tour around the grounds and
showed me the different models while I waited for a salesperson.
BEST CAR BUYING EXPERIENCE OF MY LIFE
I WILL BE A REPEAT
CUSTOMER FOR LIFE
CUSTOMER FOR LIFE
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by chisholm.kim
Verified Customer
Verified Customer
Other Employees Tagged:
Andy Pegelow, Serina Sprecco
Jan 30, 2023 -
Volkswagen of Duluth responded
This is amazing to hear. Thank you for this great review! Enjoy your new VW and we look forward to serving you in the future.
They were great to work with.
Fast service and very friendly sales team. Would recommend to friends and family
Fast service and very friendly sales team. Would recommend to friends and family
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by csides753
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2023 -
Volkswagen of Duluth responded
Thank you for the recommendation! Your review is greatly appreciated and it’s great to know you enjoyed your experience.
They got the job done however The deal was that the
truck I purchased would have a fresh oil change . Upon delivery I noticed that it was 500 miles away from needing the oil changed . Also the bu
truck I purchased would have a fresh oil change . Upon delivery I noticed that it was 500 miles away from needing the oil changed . Also the business manager did everything possible to convince me to accept loan terms other than what I had requested. Ultimately I purchased the truck however I live out of state and have not received my registration and tags yet. So whether he got that part right remains to be seen . All in all I'd rate them a 3 typical car dealer looking to turn a profit over customer satisfaction
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by jake.elledge79
Verified Customer
Verified Customer
Other Employees Tagged:
Curt Jensen
Feb 18, 2023 -
Volkswagen of Duluth responded
Jake, thank you for expressing your concerns regarding the status of the oil life and your title. After researching, it appears our team made the mistake of not resetting the oil life indicator and sticker. The oil was changed, however this did provide confusion on your part and we apologize for that. The title work does take some time to be processed and it should be handled at this point. Please reach out again if anything is needed as our team will assist to the best of our ability.
Serina and Andy were amazing!
There was some confusion in the financing department but otherwise everything was perfect.
There was some confusion in the financing department but otherwise everything was perfect.
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by juenemannscience
Verified Customer
Verified Customer
Other Employees Tagged:
Andy Pegelow, Serina Sprecco
Jan 30, 2023 -
Volkswagen of Duluth responded
Thank you for the feedback. Hoping the confusion was resolved quickly and glad to hear the overall experience was worth 5-stars!
We appreciate all they did to help me get an Atlas!
Love the extra space.
Love the extra space.
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by dawn.hallsten
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tyler Morphew
, Andy Pegelow, Serina Sprecco
Jan 30, 2023 -
Volkswagen of Duluth responded
Thank you for the great review and congrats on your new VW Atlas!
The process was smooth.
No one was pushy to buy and were knowledgeable about the car I was interested in.
No one was pushy to buy and were knowledgeable about the car I was interested in.
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by karlidorman
Verified Customer
Verified Customer
Other Employees Tagged:
Drew Mosher
Jan 20, 2023 -
Volkswagen of Duluth responded
Thank you for the 5-star review of our Volkswagen sales team. Congrats on your new VW!
Never felt pushed to buy.
Made up my own mind with their support. Honest, genuine,
Made up my own mind with their support. Honest, genuine,
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by deborahnine
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Montecalvo, Drew Mosher
Jan 20, 2023 -
Volkswagen of Duluth responded
Thank you for the great review of our Volkswagen sales team!
Pleasant, not pushy,helpful, patient, not rushed,
thorough, instructional, realistic, accommodating, honest, to the point.
thorough, instructional, realistic, accommodating, honest, to the point.
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by deborahnine
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Whitney Podgorak
Jan 20, 2023 -
Volkswagen of Duluth responded
Thank you for rating our service department with an excellent review. Your description matches our goal of providing the type of service our customers deserve. Have a great day!
Curt and the entire team at Duluth VW were phenomenal.
It felt like you were on a team working together to get the car you wanted. The communication was great every step of the way. Curt was so easy to
It felt like you were on a team working together to get the car you wanted. The communication was great every step of the way. Curt was so easy to work with and you could tell he was working with you and was not pushy at all. We have bought eight new VWs in the last twenty years and this was the best buying experience we have had hands down. Thank you VW of Duluth for the wonderful experience.
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by Brad Edwards
Verified Customer
Verified Customer
Jan 20, 2023 -
Volkswagen of Duluth responded
Brad, this is amazing to see. Thank you for putting your trust in VW of Duluth for your 8th VW purchase and it's great to know you were provided excellent service.