Dylan Kyser

Very good job. ..checked all systems...I waited while they worked on it an it done quickly...Dylan was courteous and respectful....I am very happy with the service ..checked all systems...I waited while they worked on it an it done quickly...Dylan was courteous and respectful....I am very happy with the service More

by bguthrie625 Verified Customer Verified Customer

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Excellent service. Friendly and knowledgeable personnel. I will keep coming to Ferman Chevrolet for service on my Corvette. Friendly and knowledgeable personnel. I will keep coming to Ferman Chevrolet for service on my Corvette. More

by mlivsey0251 Verified Customer Verified Customer

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All dealerships should be like this one. Perfect example of an excellent dealership. Highly recommended! Perfect example of an excellent dealership. Highly recommended! More

by jose.bernier Verified Customer Verified Customer

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This was an unexpected visit due the fact that my 2021 Bolt experienced a partial dead battery. Dylan was on top of it and walked me through the whole process. Owning an electric car comes with unexpected Bolt experienced a partial dead battery. Dylan was on top of it and walked me through the whole process. Owning an electric car comes with unexpected events but Dylan and Ferman Chevy have exceeded my expectations. More

by bvaughan53 Verified Customer Verified Customer

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The service was good and completed in a timely manner the service advisor was professional service advisor was professional More

by wpayntarjr Verified Customer Verified Customer

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Always have a good experience in dealing with the service department, no issues. Staff is very pleasant and professional. department, no issues. Staff is very pleasant and professional. More

by DenCov Verified Customer Verified Customer

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Disappointed and Frustrated! aSeven days to get a part shipped in .. new switch ignition installed but it has failed. I'm still have the same issue; the truck doesn't recognize i aSeven days to get a part shipped in .. new switch ignition installed but it has failed. I'm still have the same issue; the truck doesn't recognize it in PARK. I would have thought that all possible error issues would have been checked. Google says it's possible Solenode, micro chip or linkage issues. Scheduled an appt online for 7/13 @ 0815 but did not get a confirm number. Tried a text and chat which was a waste of time. I'll be there tomorrow and do not expect a charge to find the issue! Really this should be a manufacturing defect .. tons on chats about this online. More

by sjf1156 Verified Customer Verified Customer

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Took my truck for recalls, and came back with lights on on dashboard, and to check was wrong they want $220 for testing. Not happy at all. on dashboard, and to check was wrong they want $220 for testing. Not happy at all. More

by Fabian_ferro Verified Customer Verified Customer

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Great customer service and efficient service on my vehicle. Dylan was very helpful to me. vehicle. Dylan was very helpful to me. More

by gabidenize Verified Customer Verified Customer

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The dealership and my contact in the service department did an excellent job helping me get all of my belongings out of my car. They performed a quick diagnostic evaluation and took the time to identify th did an excellent job helping me get all of my belongings out of my car. They performed a quick diagnostic evaluation and took the time to identify the actual issue, which turned out to be that I needed a new 12V battery and to fix the loose wire. I especially want to recognize Arte who was the service advisor I worked with. He made the entire process easy, smooth, and straightforward from start to finish. He provided excellent customer service, communicated each step clearly, and has a great ability to keep customers calm during what can be a very stressful situation when their vehicle has unexpected problems. He was also able to provide me with a loaner vehicle for three days, or for as long as I needed until my car was repaired, which made the whole experience much less stressful. Overall, I had a great experience. The dealership was honest, efficient, and professional, and I would definitely recommend them. More

by sonia.mandal91 Verified Customer Verified Customer

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