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Dylan Murphy
Dylan Murphy at York Chrysler Dodge Jeep Ram of Plainfield

Dylan Murphy | Page 2

Parts Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.7
25 Reviews
4.7

25 Reviews

Write a Review

25 Reviews of Dylan Murphy

January 17, 2024

Dealership Rating
Employee Rating

Very prompt and helpful, only dealer I could find to work on my ecodiesel in a 50 mile radius around Indianapolis the parts department was very helpful as well helping me get what I needed More

by rylansdad06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Squadrito

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Jan 17, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

January 17, 2024

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Employee Rating

DO NOT DO IT! Take your care ANYWHERE else but here! SCAMMERS, incompetent, and by the attempted number of tests/repairs to my vehicle I would give them a -5 (nega More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt O'Brien, Jamie Freeman , Josh Herington, Wes Martin, Miguel Squadrito

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Jan 17, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Josh Frick General Manager jfrick@yorkautomotive.com

January 17, 2024

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Employee Rating

Store looks really good after the remodeled and all the staff always nice and helpful More

by shouse0559
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien, Jamie Freeman , Josh Herington

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Jan 17, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

November 15, 2023

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They did a service and recall without an appointment got me in and back on the road quick. Everything was completed on the first visit. More

by MIKEHEDRICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien , Josh Herington, Wes Martin, Miguel Squadrito

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Nov 16, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Mike, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Jamie Freeman Service Manager

November 15, 2023

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Employee Rating

Everyone was a pleasure to work with. We will return for more service in the future. Matt was the bomb. More

by Gino
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien , Josh Herington

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Nov 16, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Gino, Thank you! Matt and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

October 10, 2023

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Employee Rating

The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about the product, and their support team responded promptly and professionally. More

by OLDFARMBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien, Jamie Freeman , Josh Herington, Miguel Squadrito

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Oct 11, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

September 19, 2023

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Employee Rating

George did a good job with selling me the jeep. When I get time I’ll be in to see how to take off the top and sides More

by dcoulter55
Recommend Dealer
Yes
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Sep 20, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

July 08, 2023

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Great customer service, great facility will always do business with the York Automotive family please add gummy nerd clusters to your vending machines More

by Rmccurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Clos, Josh Frick

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Jul 11, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

June 26, 2023

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Employee Rating

Purchased a new ,2022, Ram 5500 in Dec. 2022. In May with 7,000 miles it lost all forward gears. Had it towed to York where it took 6 weeks to get repaired. More

by TRACY23
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Steve Wheat

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Jun 29, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Tracy, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jamie Freeman jfreeman@yorkautomotive.com

Jun 29, 2023

TRACY23 responded

Thank you for the follow up Jamie. Feel free to call me at my farm Monday - Sat. 9-6 and I will be happy to provide more details.. Tracy Hunter 765-537-9430

Jun 30, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Tracy, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rick Haeick rhaeick@yorkautomotive.com

Jun 30, 2023

TRACY23 responded

I’m confused with your second email. Are you needing me to call you?

June 11, 2023

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Employee Rating

compre una truck RAM me prometieron cosas que no han cumplido como el cambio de aceite gratis y termine pagandolo More

by Ing.andreslcastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Squadrito, Giovanni

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Jun 12, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jamie Freeman Service Manager

Jun 15, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Brian McNamee Service Manager

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