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Dylan Murphy

Overview Reviews (20) Inventory (356)

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Dylan Murphy

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Dylan Murphy

Parts Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.2

20 Reviews

Overview Reviews (20) Inventory (356)

4.2

20 Reviews

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20 Reviews of Dylan Murphy

April 27, 2024

Dealership Rating

Employee Rating

York does a fine job with my requested maintenance. I have bought my last 3 vehicles there I have bought my last 3 vehicles there More

by dlewellen0889

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt O'Brien, Miguel Squadrito, Josh Herington, Wes Martin , Teresa Lewellen

Helpful 0

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Apr 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

April 24, 2024

Dealership Rating

Employee Rating

It was great really nice guy and worked with me on getting spare key and and definitely be useing this guy in the future on our next one for sure getting spare key and and definitely be useing this guy in the future on our next one for sure More

by dustytuttle

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cathy Lammer, Rodney Taylor, Chris Potter

Helpful 0

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Apr 26, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Josh Frick General Manager

January 17, 2024

Dealership Rating

Employee Rating

Fantastic Staff. From the service manager all the way down to the technicians I was treated with professionalism. At first, I thought I was being price gouged and I From the service manager all the way down to the technicians I was treated with professionalism. At first, I thought I was being price gouged and I still think I paid a bit too much for what they had to do under warranty. But overall I’m very happy with the service that was provided to me. The only recommendation I would have is to provide loaner vehicles for any warranty work that’s being performed. Many other dealerships I’ve dealt with in the past have done this and the customers are very appreciative with minimal expense to the dealership. I would strongly recommend York service and expertise to anyone needing work done on their Chrysler Dodge Jeep Ram. More

by swilson8290

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt O'Brien, Jamie Freeman , Miguel Squadrito , Nicole Pedroza, John the technician

Helpful 0

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Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jamie Freeman Service Manager

January 17, 2024

Dealership Rating

Employee Rating

Purchased used 2020 Ram. Needed oil change and fuel filter changed. Dealer verified correct oil required. Couple of warranty items had not been addressed and dealer address Needed oil change and fuel filter changed. Dealer verified correct oil required. Couple of warranty items had not been addressed and dealer addressed those. I give high marks to this dealer and recommend them highly. More

by Dick.Whicker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Frick, Jamie Freeman , Josh Herington, Wes Martin , Diane Anderson

Helpful 0

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Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

January 17, 2024

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Employee Rating

Very prompt and helpful, only dealer I could find to work on my ecodiesel in a 50 mile radius around Indianapolis the parts department was very helpful as well helping me get what I needed on my ecodiesel in a 50 mile radius around Indianapolis the parts department was very helpful as well helping me get what I needed More

by rylansdad06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miguel Squadrito

Helpful 0

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Jan 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

January 17, 2024

Dealership Rating

Employee Rating

Store looks really good after the remodeled and all the staff always nice and helpful staff always nice and helpful More

by shouse0559

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt O'Brien, Jamie Freeman , Josh Herington

Helpful 0

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Jan 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

January 17, 2024

Dealership Rating

Employee Rating

DO NOT DO IT! Take your care ANYWHERE else but here! SCAMMERS, incompetent, and by the attempted number of tests/repairs to my vehicle I would give them a -5 (nega Take your care ANYWHERE else but here! SCAMMERS, incompetent, and by the attempted number of tests/repairs to my vehicle I would give them a -5 (negative five stars) if possible More

by KB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Matt O'Brien, Jamie Freeman , Miguel Squadrito, Josh Herington, Wes Martin

Helpful 0

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Jan 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Josh Frick General Manager jfrick@yorkautomotive.com

January 17, 2024

Dealership Rating

Employee Rating

I have always had my cars serviced at westgate / York , always a pleasure, doing business always a pleasure, doing business More

by Viperredbul

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Landis, Cathy Lammer, Miguel Squadrito, Josh Herington, Wes Martin

Helpful 0

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Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

November 15, 2023

Dealership Rating

Employee Rating

They did a service and recall without an appointment got me in and back on the road quick. Everything was completed on the first visit. me in and back on the road quick. Everything was completed on the first visit. More

by MIKEHEDRICK1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt O'Brien, Miguel Squadrito, Josh Herington, Wes Martin

Helpful 0

Report | Print

Nov 15, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Mike, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Jamie Freeman Service Manager

November 15, 2023

Dealership Rating

Employee Rating

Everyone was a pleasure to work with. We will return for more service in the future. Matt was the bomb. We will return for more service in the future. Matt was the bomb. More

by Gino

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt O'Brien, Josh Herington

Helpful 0

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Nov 15, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Gino, Thank you! Matt and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

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