Dylan Olson
Dylan Olson at Zimbrick Nissan
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Dylan Olson | Page 8

Service Consultant

Zimbrick Nissan

5330 High Crossing Blvd
Madison, WI 53718

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4.7
74 Reviews
4.7

74 Reviews

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74 Reviews of Dylan Olson

September 03, 2023

Dealership Rating
Employee Rating

You overcharged me for the tires. They are 310 on the Bridgestone website, not 383. More

by brian.lecloux
Recommend Dealer
No

Other Employees Tagged: Dylan Olson

Sep 06, 2023

Zimbrick Nissan responded

Hello Brian. Thank you for your review. However, we do not feel the low star rating is very fair. The Bridgestone tires we installed on your Titan were $393.40 each prior to install. We have a promotion currently for buy 3 tires and get the 4th for $1. Additionally, Nissan had an instant rebate you received for $120 off the purchase and install of 4 tires. Lastly, Bridgestone had its own mail in rebate of $70 on the purchase and install of 4 tires that you qualified for. Mount and balance of 4 tires is $80. Prior to tax and including the rebates, the tires we installed on your vehicle are $1,071.20. Bridgestone does in fact offer the same tires we installed on your vehicle for $308.99 each. Purchasing 4 tires from Bridgestone’s website prior to shipping and install, would have been $1,235.96. Over $150 what you invoiced with us. We are also able to price match tire quote from all of our competitors in the area. If you ever receive a cheaper tire quote than us, please bring it in and we’ll not only match it, we’ll take an additional 5% off. Our vision is to be the recognized leader in delivering outstanding customer service through outstanding employees.

September 01, 2023

Dealership Rating
Employee Rating

Great service very knowledgeable with the product, met all my expectations for my service of my car needs More

by djo2931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Zimbrick Nissan responded

Thank you, we look forward to assisting you in the future!

September 01, 2023

Dealership Rating
Employee Rating

Great professional service! Making an appointment was easy! Dylan was nice and knowledgeable and efficient! More

by bren8212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Zimbrick Nissan responded

Thank you for the great review! We appreciate the 5-Stars

September 01, 2023

Dealership Rating
Employee Rating

Staff was very kind and helpful in a stressful situation! Very professional. We will be bringing our truck back for maintenance services!! More

by tricoreswim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The gentleman that checked us out was very pleasant

Sep 01, 2023

tricoreswim responded

Thank you!

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