Dylan Olson | Page 7

Zimbrick Nissan responded

Thank you for the great review! We look forward to assisting you in the future!

Zimbrick Nissan responded

Hello La Shonne. Thank you for taking my call and allowing us to take a second look at your vehicle. I appreciate the opportunity to correct things. As always, do not hesitant to reach out if there is anything we can do. Thank you.

Zimbrick Nissan responded

Thank you for the review!

Zimbrick Nissan responded

Thank you for the 5-Stars! We apologize your vehicle had to come back for a second repair but, glad to hear we got back on the road in a timely manner. Thanks again!

Zimbrick Nissan responded

Thank you, Suz! We appreciate the kind review and look forward to assisting you in the future!

Zimbrick Nissan responded

Thank you for trusting us, we appreciate your continued support and look forward to assisting you in the future!

Zimbrick Nissan responded

Thank you for the 5-Star review!

Zimbrick Nissan responded

Hello Kevin. We are sorry to hear where you had your vehicle serviced did not follow the instructions you left on your drop off paperwork. We've searched our records and cannot find a recent visit to Zimbrick Nissan. Since you have not been here, we find it unfair to tag all of our service staff in a 1-star review. In fact, had your vehicle been here for service, you'd find our staff very prompt and courteous to our customer requests. In the future, we'd love for you to visit us and find out first person how outstanding our loving care service is and what Zimbrick has become known for.

Zimbrick Nissan responded

Thank you for your continued support and 5-Stars! We appreciate you!

Zimbrick Nissan responded

Hello Brian. Thank you for your review. However, we do not feel the low star rating is very fair. The Bridgestone tires we installed on your Titan were $393.40 each prior to install. We have a promotion currently for buy 3 tires and get the 4th for $1. Additionally, Nissan had an instant rebate you received for $120 off the purchase and install of 4 tires. Lastly, Bridgestone had its own mail in rebate of $70 on the purchase and install of 4 tires that you qualified for. Mount and balance of 4 tires is $80. Prior to tax and including the rebates, the tires we installed on your vehicle are $1,071.20. Bridgestone does in fact offer the same tires we installed on your vehicle for $308.99 each. Purchasing 4 tires from Bridgestone’s website prior to shipping and install, would have been $1,235.96. Over $150 what you invoiced with us. We are also able to price match tire quote from all of our competitors in the area. If you ever receive a cheaper tire quote than us, please bring it in and we’ll not only match it, we’ll take an additional 5% off. Our vision is to be the recognized leader in delivering outstanding customer service through outstanding employees.