They are great.
Always polite and kind. Service is great. Coffee is amazing! Check them out.
Always polite and kind. Service is great. Coffee is amazing! Check them out.
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by shannon.negrey
Service Price Transparency
Sep 19, 2026 -
Ken Ganley Ford Parma responded
Your praise of our team’s kindness and coffee bar means a lot to our service department. Thank you for recommending us and trusting us with service for your Ford Escape.
this is Shauntel Fuell.
I had my 2016 Ford Explorer serviced on September 11 Before the repair, my screen and backup camera were working normally. Since picking the vehicle
I had my 2016 Ford Explorer serviced on September 11 Before the repair, my screen and backup camera were working normally. Since picking the vehicle up, the radio still has sound and the parking sensors still beep, but the screen is completely blank and I can’t see the backup-camera image. Since the battery was disconnected during the repair and several components were replaced, including the Smart Data Link Module, I’d like to have this checked to make sure nothing was disconnected, a fuse wasn’t blown, or something related to the repair isn’t causing the issue. Before I bring it in, can you please confirm whether there would be any diagnostic charge for checking this, especially if it’s related to the recent repair? Thank you.
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by Shauntel516
Verified Customer
Verified Customer
Service Price Transparency
Best dealership around.
Professional. Quick. Nice. I will never go anywhere else. Gyro George is my favorite!
Professional. Quick. Nice. I will never go anywhere else. Gyro George is my favorite!
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by Happy customer
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
Sep 18, 2026 -
Ken Ganley Ford Parma responded
Knowing you consider us the best dealership around means a lot to our team. Our team is pleased we could deliver quick, professional care for your Kia Sorento. Thank you for your loyalty.
A very efficient and professional service person who was
promt and did a good job. Thanks
promt and did a good job. Thanks
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by joannebirth02
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
Sep 17, 2026 -
Ken Ganley Ford Parma responded
We’re glad you found our service on your Ford Escape swift and professional. Your kind words and five-star rating mean a lot to our team.
Very good work thank you The car runs very very good
thank you again Excellent , awesome
thank you again Excellent , awesome
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by lindabrewer116
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
Sep 18, 2026 -
Ken Ganley Ford Parma responded
Hi, thank you for the great review! We're thrilled to hear that you're happy with the work and that your car is running smoothly. Thank you for choosing us and we look forward to serving you again in the future!
The service department was great.
They took care of our problem. Handled the recalls and got our ambulance back ASAP.
They took care of our problem. Handled the recalls and got our ambulance back ASAP.
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by REGAS
Verified Customer
Verified Customer
Sep 16, 2026 -
Ken Ganley Ford Parma responded
Our service team is pleased we could handle the recalls and get your ambulance back on the road quickly. Knowing you found our service great and efficient means a lot to us.
Okay ?
? ?? ?? ?? Okay ?? ?? ?? ?? ?? ?? ?? ?? ??
? ?? ?? ?? Okay ?? ?? ?? ?? ?? ?? ?? ?? ??
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by RBURNETTE2006
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
Sep 18, 2026 -
Ken Ganley Ford Parma responded
Hi, thank you for your review! We are thrilled to hear that you had an okay experience. We appreciate your feedback and hope to exceed your expectations in the future.
It was okay.
They helped with my warranty when autonation would not, for that I'm grateful.
They helped with my warranty when autonation would not, for that I'm grateful.
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by cclough123
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
Sep 19, 2026 -
Ken Ganley Ford Parma responded
Thank you for taking the time to leave a review! We are happy to hear that we were able to assist with your warranty when Autonation couldn't. Your satisfaction is our top priority. We look forward to serving you again in the future.
Very professional good service He was quick and efficient
and very nice a good service personnel
and very nice a good service personnel
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by joannebirth02
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
Sep 12, 2026 -
Ken Ganley Ford Parma responded
Dylan and our service team enjoyed delivering professional, efficient care for your Ford Escape. Your praise for the quick, friendly service means a lot to us.
Very professional and nice the valet car service for
service was awesome car was picked up service and brought back home with no issues at all. Couldn’t recommend a better place
service was awesome car was picked up service and brought back home with no issues at all. Couldn’t recommend a better place
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by Eliezer Santana
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2026 -
Ken Ganley Ford Parma responded
Knowing that our valet pickup and delivery met your expectations means a lot to our service team. Your recommendation is the highest compliment, and we appreciate you trusting us with your Ford Transit-350.