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Dylan Yavorsky

Overview Reviews (329) Inventory (311)

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Dylan Yavorsky

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8

329 Reviews

Overview Reviews (329) Inventory (311)

Dealership Experience

1 yr, 4 mos

Industry Experience

7 yrs, 11 mos

Specialties & Trainings

Customer focused

4.8

329 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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329 Reviews of Dylan Yavorsky

March 20, 2026

Dealership Rating

Employee Rating

Great got me in 30 minutes before my actual appointment. Didn't have to wait long at all Didn't have to wait long at all More

by Davidnettle15

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Mar 20, 2026 -

Ken Ganley Ford Parma responded

We’re glad our service team could fit you in ahead of your appointment and keep your wait time short. Thank you for trusting us with your Ford.

March 16, 2026

Dealership Rating

Employee Rating

Everytime I come for Service at Ken Ganley Ford Parma. I always get the best service from Dylan. I recommend him and the dealer to everyone i know. I always get the best service from Dylan. I recommend him and the dealer to everyone i know. More

by mv7909

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madelyn Vega

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Mar 16, 2026 -

Ken Ganley Ford Parma responded

It’s fantastic that Dylan makes every service visit smooth for your Ford Escape. We appreciate your recommendation to friends and family. Our team looks forward to welcoming you back soon.

March 14, 2026

Dealership Rating

Employee Rating

Very Satisfied with my service experience. .. Dylan was very professional and my vehicle was repaired correctly. .. Dylan was very professional and my vehicle was repaired correctly. More

by rustyjoey1988

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Mar 14, 2026 -

Ken Ganley Ford Parma responded

Thank you for your five-star rating. We appreciate Dylan’s professionalism and are glad your Ford was repaired correctly. We look forward to welcoming you back.

March 12, 2026

Dealership Rating

Employee Rating

Service department exceeded my expectations, will use this dealer's service department again. Appreciated Dylan Yavorsky's approach. this dealer's service department again. Appreciated Dylan Yavorsky's approach. More

by Paul

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 12, 2026 -

Ken Ganley Ford Parma responded

Thank you for trusting our service department with your Ford F-150 Lightning. We’re glad Dylan’s approach exceeded your expectations and look forward to assisting you again.

March 10, 2026

Dealership Rating

Employee Rating

Service performed as expected, no up selling of extras. Services completed in a timely manner. Services completed in a timely manner. More

by PAUL.MORGANOSKY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Mar 11, 2026 -

Ken Ganley Ford Parma responded

Thank you, Paul, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 10, 2026

Dealership Rating

Employee Rating

Very welcoming and professional dealer for service. Been to a few and this location is the best in Cleveland. Been to a few and this location is the best in Cleveland. More

by Akin Malas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Matt Voloschuk, Mark Owens, Allan Pena

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Mar 10, 2026 -

Ken Ganley Ford Parma responded

Thank you for the 5-star rating. We’re delighted our service team made you feel welcomed and professional. We appreciate your feedback and look forward to keeping your Ford in great condition.

March 09, 2026

Dealership Rating

Employee Rating

It took them a week to figure out the issue and fix it . I paid almost $2000 and the issue is still the same . Very poor technicians I paid almost $2000 and the issue is still the same . Very poor technicians More

by MINAA3823

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Watson , Dylan Yavorsky

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Mar 11, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Mar 12, 2026 -

MINAA3823 responded

Thank you! I reached out to the manager Mr. Jeremey, and he assured the issue would be solved same day. Later that day he called and fixed my issue completely and got my ford escape same day. Thanks a lot to him and the team who understood my concern and took a good care of me. I’d recommend everyone visiting that dealership and they’d help all the way. Thank you 🙏

Mar 12, 2026 -

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 06, 2026

Dealership Rating

Employee Rating

Loved the pick and delivery that was great suv back quickly The service people great too quickly The service people great too More

by ANNCONNOLE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Mar 07, 2026 -

Ken Ganley Ford Parma responded

Thank you for the 5 star rating. We’re delighted the pickup and delivery went smoothly and that your Ford Bronco Sport was back to you quickly. Dylan and our service team appreciate your kind feedback.

March 04, 2026

Dealership Rating

Employee Rating

Dylan was very rude and unrespectful. My vehicle was misdiagnosed. I was told $3,600 to repair. I went to another forward , and it was a different problem for $500 My vehicle was misdiagnosed. I was told $3,600 to repair. I went to another forward , and it was a different problem for $500 More

by CDIPALMA0770

Verified Customer

Recommend Dealer

Other Employees Tagged: Dylan Yavorsky

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Mar 07, 2026 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Someone from our team will be reaching out to you in the very near future.

Mar 07, 2026 -

Ken Ganley Ford Parma responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 02, 2026

Dealership Rating

Employee Rating

It was just as fantastic as anyone would expect Here are just six more words just six more words More

by ron.faenza

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Mar 02, 2026 -

Ken Ganley Ford Parma responded

It’s great to know the service on your Ford Bronco hit the mark. Thank you for trusting us with your Bronco. We’re here for any future maintenance needs.

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