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Dylan Yavorsky

Overview Reviews (509) Inventory (243)

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Dylan Yavorsky

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8

509 Reviews

Overview Reviews (509) Inventory (243)

Dealership Experience

2 yrs

Industry Experience

8 yrs, 7 mos

Specialties & Trainings

Customer focused

4.8

509 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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509 Reviews of Dylan Yavorsky

November 12, 2026

Dealership Rating

Employee Rating

Friendly, always courteous and respectful. Keeps me informed on my vehicle at all times. Can't say enough about the service team. Keeps me informed on my vehicle at all times. Can't say enough about the service team. More

by frannie_d

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Nov 12, 2026 -

Ken Ganley Ford Parma responded

We're glad our service team keeps you informed about your Ford Escape Hybrid and treats you with such care. Your kind words mean a lot to our team.

November 12, 2026

Dealership Rating

Employee Rating

Everyone did an amazing job and made it very convenient by picking my car up while I was at work by picking my car up while I was at work More

by Frankie Anselmo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 12, 2026 -

Ken Ganley Ford Parma responded

We're glad picking up your Ford Explorer while you were at work made service easier for you. Thank you for the five stars!

November 07, 2026

Dealership Rating

Employee Rating

Service Manager worked with on arrival. Kept me informed and had repairs done quickly Great service Kept me informed and had repairs done quickly Great service More

by STARK321

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

Nov 07, 2026 -

Ken Ganley Ford Parma responded

We're pleased our service manager worked with you on arrival and kept you informed throughout the repairs to your Ford Escape. Thank you for the five star rating!

November 06, 2026

Dealership Rating

Employee Rating

They are some of the best! Thank you for always being reliable, intelligent and kind. Thank you for always being reliable, intelligent and kind. More

by Sarsie12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 06, 2026 -

Ken Ganley Ford Parma responded

Knowing you can count on our team for capable, considerate service on your Ford E150 means a lot to us. Thank you for the five-star rating!

November 05, 2026

Dealership Rating

Employee Rating

Dropped off for warranty repair, leaking grease at the inner axle joint LF, done before expected. inner axle joint LF, done before expected. More

by SERVICE@FLEETME.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 05, 2026 -

Ken Ganley Ford Parma responded

We're pleased we could address the axle joint leak on your Ford Escape under warranty. Thank you for the five-star rating.

November 04, 2026

Dealership Rating

Employee Rating

They listened to my concerns and offered the help that they could provide. They told me if I have any more concerns to not hesitate to call. they could provide. They told me if I have any more concerns to not hesitate to call. More

by Ghsomn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

Nov 05, 2026 -

Ken Ganley Ford Parma responded

We're pleased our team listened to your concerns and offered support during the service on your Ford Edge. Thank you for the five-star rating.

November 01, 2026

Dealership Rating

Employee Rating

Not sure if they made a fix! Was rushed out the door with a excuse from service manager Was rushed out the door with a excuse from service manager More

by Norm

Verified Customer

Recommend Dealer

Other Employees Tagged: Dylan Yavorsky

Nov 02, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Nov 01, 2026 -

Norm responded

Had a mechanic look at car. Was told that the under plate would have been destroyed. If this what happened. With all the mud on the picture he showed me. I would have been doing a lot of 4 X4. My car has never been off road. Plus there a to signs of anything on the underside.

November 01, 2026

Dealership Rating

Employee Rating

Great communication with Dylan. Excellent service! We are very appreciative of. the service and attention to detail. Thank you very much . Excellent service! We are very appreciative of. the service and attention to detail. Thank you very much . More

by HAROLDHORTON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

Nov 01, 2026 -

Ken Ganley Ford Parma responded

We're happy Dylan kept you well informed during service on your Ford Edge. Your recognition of our team's careful work means a lot to us.

October 31, 2026

Dealership Rating

Employee Rating

I have now been going to Ganley for eight years always efficient, excellent and prom service efficient, excellent and prom service More

by garydavies741

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Morgan Gallagher, Tiffany Gonzalez, Mark Owens

Oct 31, 2026 -

Ken Ganley Ford Parma responded

After eight years of visits, hearing that our service remains prompt and consistently meets your expectations means a lot to our team. Thank you for choosing us to care for your Ford EcoSport.

October 30, 2026

Dealership Rating

Employee Rating

Pretty good No thank you I have no desire to write more words on the subject at this point in time words on the subject at this point in time More

by ron.faenza

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

Nov 02, 2026 -

Ken Ganley Ford Parma responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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