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Dylan Yavorsky

Overview Reviews (371) Inventory (243)

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Dylan Yavorsky

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8

371 Reviews

Overview Reviews (371) Inventory (243)

Dealership Experience

1 yr, 6 mos

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Customer focused

4.8

371 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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371 Reviews of Dylan Yavorsky

May 10, 2026

Dealership Rating

Employee Rating

Efficient and friendly I was taken care of as a person should be and everything thing was explained to me. should be and everything thing was explained to me. More

by Dnmiller06

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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May 10, 2026 -

Ken Ganley Ford Parma responded

Thank you for noting how efficiently our team handled your Ford service and provided clear explanations. Dylan and our team are glad you felt well cared for, and we welcome the chance to assist you again.

May 09, 2026

Dealership Rating

Employee Rating

Dylan always takes good care of me every time I come in. I couldn't answer for anybody better I couldn't answer for anybody better More

by MV7909

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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May 11, 2026 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words for Dylan, and for taking the time to leave us this wonderful feedback!

May 07, 2026

Dealership Rating

Employee Rating

Listened to what I had to say and followed through I'm very satisfied with work performed for now very satisfied with work performed for now More

by JRMAR1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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May 07, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with your Ford Escape service. Dylan and our team appreciate knowing we addressed your concerns and provided the results you expected.

May 07, 2026

Dealership Rating

Employee Rating

Excellent communication. Great explanation of expectations and repairs. Dylan was the best representative I have ever dealt with at a dealership. Great explanation of expectations and repairs. Dylan was the best representative I have ever dealt with at a dealership. More

by Akin Malas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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May 10, 2026 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Dylan was able to help, and we hope to see you again!

May 07, 2026 -

Akin Malas responded

Excellent communication. Great explanation of expectations and repairs. Dylan was the best representative I have ever dealt with at a dealership.

May 07, 2026

Dealership Rating

Employee Rating

Anytime we come to ken ganley we are always treated with dignity and respect and always get the job done right the first time dignity and respect and always get the job done right the first time More

by RVD420J

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: C.J. Overman, George Hadgigeorgiou, Jeremy Watson, Matt Voloschuk, Mark Owens, Allan Pena

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May 07, 2026 -

Ken Ganley Ford Parma responded

We appreciate your kind words and are glad Dylan and our team could treat you with respect while getting your Ford F-150 serviced correctly on the first visit. Thank you for trusting us with your vehicle.

May 05, 2026

Dealership Rating

Employee Rating

Slightly disappointed I was not given a loaner for warranty work like I received last time I got warranty work completed but I managed without it. warranty work like I received last time I got warranty work completed but I managed without it. More

by RYURKOJR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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May 07, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 02, 2026

Dealership Rating

Employee Rating

This is hands down the best dealership in town. I wouldn’t think of going anywhere else. The service manager has one of the best beards I have ever seen!! I wouldn’t think of going anywhere else. The service manager has one of the best beards I have ever seen!! More

by Mary Watson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Yerace, John Ruper, Matt Palffy, George Hadgigeorgiou, Jeremy Watson, Matt Voloschuk

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May 02, 2026 -

Ken Ganley Ford Parma responded

We’re thrilled to be your preferred choice in town and glad our service manager’s beard made such an impression. Thanks for sharing your experience, and we look forward to serving you again.

May 02, 2026

Dealership Rating

Employee Rating

Dylan was great. The whole group help make my warranty work convenient. (15 words required) The whole group help make my warranty work convenient. (15 words required) More

by Dealer good survey software bad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 02, 2026 -

Ken Ganley Ford Parma responded

Thank you for your 5-star feedback on Dylan and team handling your Ford warranty service.

May 01, 2026

Dealership Rating

Employee Rating

It took some time to get it all together but in the end everything went well. Dylan was great. Jeremy was great. Thank you. everything went well. Dylan was great. Jeremy was great. Thank you. More

by P.matt3232

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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May 01, 2026 -

Ken Ganley Ford Parma responded

We’re glad everything came together in the end and appreciate your understanding during the process. Dylan was pleased to assist with your F-150 service. Thank you for trusting us with your Ford.

April 30, 2026

Dealership Rating

Employee Rating

got ripped off on diagnostic charges you guys lied over and over again won't come back and over again won't come back More

by jezebelle1226

Verified Customer

Recommend Dealer

Other Employees Tagged: Dylan Yavorsky

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May 04, 2026 -

Ken Ganley Ford Parma responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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