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Dylan Yavorsky

Overview Reviews (318) Inventory (329)

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Dylan Yavorsky

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8

318 Reviews

Overview Reviews (318) Inventory (329)

Dealership Experience

1 yr, 4 mos

Industry Experience

7 yrs, 11 mos

Specialties & Trainings

Customer focused

4.8

318 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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318 Reviews of Dylan Yavorsky

March 01, 2026

Dealership Rating

Employee Rating

The best experience anyone can ask for. I would always go to Dylan. Very kind caring and helpful I would always go to Dylan. Very kind caring and helpful More

by MV7909

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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February 28, 2026

Dealership Rating

Employee Rating

Didn't have to wait nearly as long as thought I would have to. Good job have to. Good job More

by massomike

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 28, 2026 -

massomike responded

Thank you for your professionalism

February 28, 2026

Dealership Rating

Employee Rating

It's not the building nor the name on the building. It's the people who run and make the business. It's the people who run and make the business. More

by LARRYDSTUDENT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Matt Voloschuk, Mark Owens, Allan Pena , Courtney Checovich

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Feb 28, 2026 -

Ken Ganley Ford Parma responded

Thank you for pointing out that our people make all the difference. We’re glad the service on your Ford F-150 lived up to your expectations. Your five-star rating means a lot and we look forward to helping you again.

February 28, 2026

Dealership Rating

Employee Rating

Easy and efficient I was able to get my car in and out at a reasonable time and Dylan made things very easy. a reasonable time and Dylan made things very easy. More

by santiagojordan13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Mar 01, 2026 -

Ken Ganley Ford Parma responded

We’re delighted your service visit was so efficient. Dylan is happy he could help get your Ford Escape in and out promptly. Thanks for the great feedback!

February 26, 2026

Dealership Rating

Employee Rating

Dylan is the absolute Best! ! ?? I would definitely recommend to all my friends family and neighbors ! ?? I would definitely recommend to all my friends family and neighbors More

by MV7909

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 26, 2026 -

Ken Ganley Ford Parma responded

It’s great to know Dylan’s service stood out. We appreciate you recommending us to friends and family and look forward to assisting you again.

February 25, 2026

Dealership Rating

Employee Rating

The process was quick. Communication was outstanding. Very professional and helpful. Would highly recommend Dylan Communication was outstanding. Very professional and helpful. Would highly recommend Dylan More

by Bobscheatzle

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 25, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing that the service process was quick and our communication was clear. Dylan appreciates your recommendation and is glad his professionalism and support were helpful. We look forward to servicing your Ford again.

February 24, 2026

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Employee Rating

My recall got fixed but they put a dent in my passenger door and there wasn’t anyone there to fix it. door and there wasn’t anyone there to fix it. More

by Bredmond5902

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Feb 28, 2026 -

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 20, 2026

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Employee Rating

The service department there is great. I have had no issues in the 15 years I’ve been doing business there. I have had no issues in the 15 years I’ve been doing business there. More

by SAPIENZAJASON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza, George Hadgigeorgiou, Jeremy Watson, Matt Voloschuk, Mark Owens, Allan Pena

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Feb 20, 2026 -

Ken Ganley Ford Parma responded

Your loyalty over the past 15 years means a lot to us. Thank you for trusting our service department with your Ford F-150, and we look forward to serving you for years to come.

February 20, 2026

Dealership Rating

Employee Rating

Every time I step foot in the dealership, I am greeted and helped immediately. It's always very fast and stress-free. and helped immediately. It's always very fast and stress-free. More

by cal_pacino

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 20, 2026 -

Ken Ganley Ford Parma responded

It’s fantastic to hear Dylan and the team have been greeting you right away and handling your needs so efficiently. We’re happy that every visit for Ford service has been smooth and stress free. Thanks for your continued trust and feedback.

Feb 21, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 19, 2026

Dealership Rating

Employee Rating

Excellent from drop off to pickup My car was treated the way I would had the weather had been better. Tires are what I expected them to be. Came back clean way I would had the weather had been better. Tires are what I expected them to be. Came back clean More

by kathleenliptak

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky

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Feb 19, 2026 -

Ken Ganley Ford Parma responded

Hello, we’re delighted the drop off to pickup went smoothly and that the tire service met your expectations. We’re also glad your Ford Edge returned clean and well cared for. If you need anything else, let us know.

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