Dylan was very professional explained everything that was
going on patient and took care of the problem for me
going on patient and took care of the problem for me
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by REGGIES333
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
May 02, 2025 -
Ken Ganley Ford Parma responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.
Dylan Yavorsky was so very nice, he made me feel like it
used to be in the old days when the costumer came first! Ford is fortunate to have someone like him working there. Thanks Dylan!
used to be in the old days when the costumer came first! Ford is fortunate to have someone like him working there. Thanks Dylan!
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by CATHERINESTEFANEK
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
May 01, 2025 -
Ken Ganley Ford Parma responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!
Everyone was very straightforward and informative.
Excellent. The employees were very helpful and professional with me.
Excellent. The employees were very helpful and professional with me.
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by Rick M
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
May 01, 2025 -
Ken Ganley Ford Parma responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
The dealership was quick and efficient, despite me being
a couple minutes late for my appointment. Dylan explained the services they performed. It was a great experience
a couple minutes late for my appointment. Dylan explained the services they performed. It was a great experience
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by TMLLOYDX
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
Apr 30, 2025 -
Ken Ganley Ford Parma responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Attentative and informative, clear and concise.
Knowledgeable and caring. Good experience. Going back ASAP. Highly recommended!
Knowledgeable and caring. Good experience. Going back ASAP. Highly recommended!
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by JWMORRIS86
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
Apr 29, 2025 -
Ken Ganley Ford Parma responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!
When I called the dealership to let them know that my car
was going to be delivered there by a tow truck on a Wednesday. They told me that they wouldn't even be able to look at my car until next Tuesday. An
was going to be delivered there by a tow truck on a Wednesday. They told me that they wouldn't even be able to look at my car until next Tuesday. An hour and a half later, Dylan called me said that he would do his best to get my car in and I had my car back by Friday. Excellent job Dylan
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by jheasley12
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
Apr 29, 2025 -
Ken Ganley Ford Parma responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!
Very good Service and parts at Ken Ganley Ford was very
good. Quick and easy appointment
good. Quick and easy appointment
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by KEITHMARTIN1021
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Yavorsky
Apr 29, 2025 -
Ken Ganley Ford Parma responded
Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!
The GM Tom has always treated me well, and since they've
moved to Parma, I have had the pleasure of dealing with Dylan in service. He is great, explains everything, and made me comfortable. I have always b
moved to Parma, I have had the pleasure of dealing with Dylan in service. He is great, explains everything, and made me comfortable. I have always bought vehicles, and had them serviced thru this dealership, and will continue to do so. Mostly due to the great customer service I received from Dylan.
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by Jan/David Forbes
Service Price Transparency
Apr 26, 2025 -
Ken Ganley Ford Parma responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I do almost all of my own work.
But sometimes you need a professional or their equipment. Dylan and Ganley were great. Not the closest or most convenient dealership to me, but worth
But sometimes you need a professional or their equipment. Dylan and Ganley were great. Not the closest or most convenient dealership to me, but worth the effort to deal with honest and capable people.
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by Jim
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2025 -
Ken Ganley Ford Parma responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Thank you for keeping my vehicles in running condition
through the years. I have been going to Ken Ganley (used to be Bob Gillingham) for 20 years.
through the years. I have been going to Ken Ganley (used to be Bob Gillingham) for 20 years.
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by Mike
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2025 -
Ken Ganley Ford Parma responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!