Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Tracy Sapienza

Overview Reviews (321) Inventory (195)

Contact Me

View All Employees

< View All Employees

Tracy Sapienza

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me

4.7

321 Reviews

Overview Reviews (321) Inventory (195)

4.7

321 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Tracy Sapienza

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

321 Reviews of Tracy Sapienza

August 15, 2026

Dealership Rating

Employee Rating

Pam was wonderful and made the entire process seamless. I will highly recommend her to all my friends !! I will highly recommend her to all my friends !! More

by kjkandme

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman

Report | Print

Aug 15, 2026 -

Ken Ganley Ford Parma responded

Your note about Pam’s seamless process when purchasing your new Ford Explorer shows how our team aims to make buying effortless. Knowing you’ll recommend her to your friends means a lot to our team.

August 01, 2026

Dealership Rating

Employee Rating

Madelyn was very nice and very kind and helpful. ..Because of Madelyn we bought the car...Thank you Madelyn ..Because of Madelyn we bought the car...Thank you Madelyn More

by kmy_raluk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

Report | Print

Aug 02, 2026 -

Ken Ganley Ford Parma responded

We’re delighted you found the right Toyota Corolla and that our team’s help guided your purchase. Congratulations on your new car and thank you for sharing your experience. Enjoy your Corolla and feel free to reach out if you need anything.

August 01, 2026

Dealership Rating

Employee Rating

Just very friendly and attentive Enjoyable happy still working add adding more mods have parts coming in and service to schedule working add adding more mods have parts coming in and service to schedule More

by Dhohio330

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

Report | Print

Aug 02, 2026 -

Ken Ganley Ford Parma responded

We’re delighted our team provided friendly and attentive service, and that you’re enjoying your new Ford Bronco. Tracy is available to help coordinate parts and schedule your service as you add new mods.

July 30, 2026

Dealership Rating

Employee Rating

George is a good salesman who works hard to find the appropriate vehicle for the consumers’s need. The dealership and shop are well maintained and general staff are friendly and helpful. appropriate vehicle for the consumers’s need. The dealership and shop are well maintained and general staff are friendly and helpful. More

by Llg

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: John Ruper, George Bode, Dylan Yavorsky

Report | Print

Jul 30, 2026 -

Ken Ganley Ford Parma responded

We appreciate you pointing out George’s dedication and our well maintained facility and welcoming team. We hope you’re enjoying your new Ford, and we look forward to helping you again.

July 22, 2026

Dealership Rating

Employee Rating

Sales man was excellent! ! So was financing! Smooth process and painless! Got what I wanted for the price I wanted ! ! So was financing! Smooth process and painless! Got what I wanted for the price I wanted ! More

by larryw12301979

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bolaji Adeyemi

Report | Print

Jul 22, 2026 -

Ken Ganley Ford Parma responded

We’re thrilled Bolaji provided excellent assistance and Tracy made financing smooth and painless. We’re glad you drove away in the Ford Ranger you wanted at the price you wanted. Enjoy your new Ranger!

July 18, 2026

Dealership Rating

Employee Rating

Pam did a fantastic job with the purchase of my new Bronco. This will be my third lease with Ganley Ford. Highly recommend. Bronco. This will be my third lease with Ganley Ford. Highly recommend. More

by Brettabrockman

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman

Report | Print

Jul 18, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to know Pam made your Ford Bronco lease experience stand out. Thank you for choosing us for your third lease and for recommending our team. We look forward to helping you again.

July 09, 2026

Dealership Rating

Employee Rating

Very easy ,polite service From Tracy to Tom the General manger was one of the most easiest experiences. manger was one of the most easiest experiences. More

by JDSCHN85

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

Report | Print

Jul 09, 2026 -

Ken Ganley Ford Parma responded

Delighted to receive your five-star review. Tracy and our team are pleased the lease process for your new Ford Bronco Sport was smooth and polite. We look forward to seeing you again soon.

June 24, 2026

Dealership Rating

Employee Rating

Inviting, friendly, professional and courteous staff. We were greeted immediately on arrival. Even though we were early for our appointment with our salesperson we were accommodated. We were greeted immediately on arrival. Even though we were early for our appointment with our salesperson we were accommodated. More

by rmpinto.54

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman

Report | Print

Jun 24, 2026 -

Ken Ganley Ford Parma responded

Thank you for highlighting our inviting, friendly staff and immediate greeting. Accommodating your early arrival is something we’re happy to do. Congratulations on your new Ford F-150 and we look forward to your next visit.

June 18, 2026

Dealership Rating

Employee Rating

Treated well, prices were fair, the entire process went very smooth. Highly recommended. 5 stars. very smooth. Highly recommended. 5 stars. More

by Mike.garven27

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman, Matt Palffy

Report | Print

Jun 18, 2026 -

Ken Ganley Ford Parma responded

Thank you for taking the time to leave a review. We’re pleased the buying process was seamless and you felt well cared for with fair pricing. Enjoy your new Ford Expedition and let us know if there’s anything we can assist you with down the road.

June 13, 2026

Dealership Rating

Employee Rating

They acted very fast and were able to have my car ready and payed for within 5 days. and payed for within 5 days. More

by caseyadams930

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Amber Dickens

Report | Print

Jun 14, 2026 -

Ken Ganley Ford Parma responded

We’re glad we could prepare your new Ford Bronco in just five days. Thank you for the five-star rating.

Dealership Inventory (195 Vehicles)

2026 Ford F-150 | new

$56,411

2026 Ford F-150

new

Ruby Red Metallic Tinted Clearcoat exterior

Automatic

Four-wheel Drive

$56,411

View Vehicle Details

View Details

2023 Ford Escape | used

$23,849

2023 Ford Escape

used

CARBONIZED GRAY METALLIC exterior

Automatic

All-wheel Drive

$23,849

View Vehicle Details

View Details

2026 Ford Explorer | new

$47,966

2026 Ford Explorer

new

AGATE BLACK METALLIC exterior

Automatic

Four-wheel Drive

$47,966

View Vehicle Details

View Details

2026 Ford Maverick | new

$36,998

2026 Ford Maverick

new

Light Blue exterior

Automatic

All-wheel Drive

$36,998

View Vehicle Details

View Details

2023 Ford Explorer | used

$35,838

2023 Ford Explorer

used

Agate Black Metallic exterior

Automatic

Four-wheel Drive

$35,838

View Vehicle Details

View Details

2026 Ford Explorer | new

$47,626

2026 Ford Explorer

new

Space White Metallic exterior

Automatic

Four-wheel Drive

$47,626

View Vehicle Details

View Details

View All Inventory