Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.7
251 Reviews
4.7

251 Reviews

Write a Review

251 Reviews of Tracy Sapienza

July 05, 2025

Dealership Rating
Employee Rating

Very enjoyed the whole process. Bubba is an amazing salesperson that helped me and being incredibly supportive More

by Ry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris 'Bubba" Andrade

Report | Print
Jul 05, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

July 01, 2025

Dealership Rating
Employee Rating

Fernando is a Very professional salesman. He is knowledgeable and courteous Not pushy. He responded to my call quickly. We would certainly recommend him. More

by Lmuren59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller

Report | Print
Jul 01, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 29, 2025

Dealership Rating
Employee Rating

Very professional and also very knowledgeable we like going there close to our house.Thank you More

by RSTOKIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Report | Print
Jun 29, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 29, 2025

Dealership Rating
Employee Rating

I received exceptional service. Dave Moga, my service advisor, was especially courteous, informative, and helpful. His demeanor helped restore my faith in this dealership. More

by KAREYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Report | Print
Jun 29, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

June 26, 2025

Dealership Rating
Employee Rating

I travel from Columbia Station because of how good the service is at Ken Ganley More

by BPATTON54077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Dylan Yavorsky

Report | Print
Jun 26, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2025

Dealership Rating
Employee Rating

Although I only met Tracy for a short moment during the financing part but we had great conversations and even learned that I’ve care for a family member of hers. The entire team helped and made us feel we More

by LVONDRAK217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris 'Bubba" Andrade, Madelyn Vega, Tiffany Skipper

Report | Print
Jun 25, 2025

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

June 07, 2025

Dealership Rating
Employee Rating

I like the fact that I got a full gas tank and a clean truck More

by jameskoppa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Austin Simpson

Report | Print
Jun 07, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

June 03, 2025

Dealership Rating
Employee Rating

Our sales experience with Ken Miller was great. The service employees were super nice, but we had to take the car in three times for the same issue before it was resolved. More

by KMRUDLOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga

Report | Print
Jun 06, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

May 18, 2025

Dealership Rating
Employee Rating

Ken Miller was real nice Tracy gave me a hard time about extra warranty on the car wish I hope I get my money back More

by FRANCHINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Kenneth Miller

Report | Print
May 18, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 14, 2025

Dealership Rating
Employee Rating

Matt in service was very helpful and was very efficient. He didn’t mind answering our questions. We were very happy with the service done on our car More

by Herbs4u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Newman

Report | Print
May 14, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

1
2
...
26

Dealership Inventory (239 Vehicles)

new 2025 Ford F-150 car, priced at $59,371
2025 Ford F-150
new
ANTIMATTER BLUE METALLIC exterior
Automatic
Four-wheel Drive
$59,371
View Details
used 2024 Ford Mustang Mach-E car, priced at $46,652
2024 Ford Mustang Mach-E
used
STAR WHITE MET TRI-COAT exterior
Automatic
All-wheel Drive
$46,652
View Details
new 2024 Ford Bronco car, priced at $61,857
2024 Ford Bronco
new
VELOCITY BLUE METALLIC exterior
Automatic
Four-wheel Drive
$61,857
View Details
new 2025 Ford F-350 car, priced at $56,685
2025 Ford F-350
new
RUBY RED exterior
Automatic
Four-wheel Drive
$56,685
View Details
used 2020 Ford Expedition car, priced at $35,990
2020 Ford Expedition
used
BLUE METALLIC exterior
Automatic
Four-wheel Drive
$35,990
View Details
new 2024 Ford Bronco Sport car, priced at $31,631
2024 Ford Bronco Sport
new
SHADOW BLACK exterior
Automatic
Four-wheel Drive
$31,631
View Details
View All Inventory