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ERIC RUMSOWER
ERIC RUMSOWER at Platinum Chevrolet

ERIC RUMSOWER

SERVICE DIRECTOR

Platinum Chevrolet

3001 Corby Ave
Santa Rosa, CA 95407

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4.7
6 Reviews
4.7

6 Reviews

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6 Reviews of ERIC RUMSOWER

March 31, 2026

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Employee Rating

Jose, the service rep, as very good at answering all my questions. The customer lounge was great since I stayed the 2 hours until the service was done. More

by Richard Shaw
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Mar 31, 2026

Platinum Chevrolet responded

It’s great to hear that Jose answered all your questions during your GMC Sierra 2500 service. We’re glad our lounge provided a comfortable spot during your two-hour wait. Thank you for the five-star rating! Eric Rumsower, Service Manager

March 30, 2026

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Very pleasant experience with platinum Chevrolet. Everything and everyone was very kind and helpful. Will return! More

by alycaboom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Mar 30, 2026

Platinum Chevrolet responded

Thank you for trusting us with your Chevrolet Tahoe service. We’re delighted our team provided a pleasant and helpful experience and look forward to welcoming you back. Eric Rumsower, Service Manager

March 27, 2026

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Friendly efficient - had me in and out for my oil change . Let me know it was time for a new battery . More

by NONE31
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Mar 27, 2026

Platinum Chevrolet responded

Thank you for highlighting our friendly, efficient oil change service for your Cadillac and letting you know about your battery. We appreciate your feedback and look forward to helping with your next maintenance visit. Eric Rumsower, Service Manager

February 25, 2026

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Employee Rating

Excellent Service and Communication. They always keep in Contact with you while your Vehicle is in there Shop. More

by SHAWN@SLFCONCRETE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Feb 26, 2026

Platinum Chevrolet responded

It’s wonderful to hear our team kept you informed while your Chevrolet Camaro was in the shop. We’re glad the service and updates met your expectations. Thanks for the 5-star rating, and we look forward to helping you again. Eric Rumsower, Service Manager

February 20, 2026

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Employee Rating

Took longer than promised, but outcome was good. Rattle location was discovered and fixed. Need to be more realistic about time till completion More

by TEBURCH
Service Time
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Feb 20, 2026

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

February 12, 2026

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Everyone at the dealership was very professional , knowledgeable, and polite during my visit. I will definitely be returning. More

by kellykate141414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Feb 12, 2026

Platinum Chevrolet responded

What a pleasure to learn that Jose and the team were professional, knowledgeable, and polite during your Tahoe service. Thank you for choosing us, and we look forward to your return visit. Eric Rumsower, Service Manager

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